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Web: www.petsmart.com | HQ: Phoenix, AZ

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Updated Mar 22, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 6 ratings

1.8

“Very Easy” Interview

Interview Experience [?] Based on 6 ratings

Positive	83%
Neutral	17%
Negative	0%

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1–6 of 6 PetSmart Interviews

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2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Feb 2012 (took a day)

Called for a phone interview, came in one on one interview, went back for a meeting with salon manager and got offered job that day. Then took a drug test and started next week.

Interview Questions

Why do you want to work here?

View Answers (1)

Other Details

The interview consisted of a Phone Interview, a 1:1 Interview and a Drug Test.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jan 2012 in Clarksville, IN (took a day)

Well, I had an interview at Petsmart today and it went very well. :) I went in and the salon manager and the floor manager took me to the conference room. The salon manager asked most of the questions and the floor manager added things here and there. Both of them were incredibly nice and made the interview very comfortable. I was asked questions like why petsmart, how do you deal with difficult customers, etc. Then at the end of the interview I was asked to take a drug test tomorrow at the labcorp and also asked to come in this Thursday for an interview with the store manager. I feel very confident about it all and I'm really hoping I did well. The salon manager also gave me a tour of the salon which was very nice. :) All in all it was a very good interview! I think since I was asked to take a drug test and come back in that I hopefully got it.

Interview Questions

Tell me about yourself.

View Answers (1)

Why petsmart?

Answer Question

Can you handle big dogs too(they saw pictures of my little dogs)?

Answer Question

Do you pick a customer or fix a dangerous situation?

View Answers (1)

Other Details

I Applied Online and the interview consisted of a Group/Panel Interview, a Personality Test, a Drug Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Oct 2011 (took 1 week)

I applied to Petsmart online and the next day i was called to come in for an interview a week later. When I went, i was interviewed by a woman who was very nice and laid back. She asked the first question and after I answered, the interview became more like a conversation. Her phone rang during the interview, but I didn't mind, and she was kind enough to apologize and ignore the call. This was my first job interview I've had, so I appreciated how easy going she was. Don't know if i got the job yet because its a new place, but even if i don't, it was a great experience.

Interview Questions

Why do you want to work at Petsmart?

Answer Question

Is customer service important to you? (Explain why)

Answer Question

Other Details

The interview consisted of a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Sep 2009 in Hoffman Estates, IL (took a day)

I had a first interview with the salon manager and the 2nd with the store manager. Neither asked many questions. The store manager complained to me that the salon manager didn't ask me all the questions on the list. I didn't even go in the salon before I was offered the job.

Interview Questions

Asked about helping customers in other jobs.

Answer Question

Negotiation Details

Ask for more, I didn't.

Other Details

I Applied Online and the interview consisted of a 1:1 Interview and a Drug Test.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Mar 2011 (took 1 week)

Put in application online as a bather and was contacted by petsmart employer the next day to set up an interview. First Interview basically asked what I liked and disliked about my old job, if I had animals, discussed pay and availability, and just basically talked about bathing experience. Second interview pretty much asked the exact same questions. Both lasted maybe 10 minutes. Then they gave me information about where to take a drug test. Took the test same day and called back about 4 days later and we set up a day for me to come in for training. No sweat really.