PetSmart Cashier Interview Questions & Reviews
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Updated May 25, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 18 ratings 
“Easy” Interview
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Interview Experience [?] Based on 18 ratings
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| 1–10 of 18 PetSmart Interviews | Sort by |
Cashier at PetSmart
Posted May 25, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in Plymouth Meeting, PA (took 2 days)
Called in for an interview. Interviewed with one manager. Came back the next day and interviewed with the store manager. Given a drug test. Then given a start date.
Interview Questions
Negotiation Details
Not much negotiation room but was promised quick raises.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at PetSmart
Posted Apr 11, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2012 in Charlotte, NC (took 2 weeks)
I applied online, I received a call from the manager 2 days later, I was asked a few questions over the phone, We scheduled a 1:1 interview. During the interview the questions were mostly about my last job and situational questions. I was called in 4 days later for a second interview with the regional manager. Those questions were also situational questions about working with people and animals. 5 Days later I received a call that my background check came out fine and I needed to submit a drug test.
Interview Questions
Negotiation Details
No Negotiation
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at PetSmart
Posted Sep 1, 2011 — 0 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2011 in San Luis Obispo, CA (took a day)
I applied online and followed up with coming in to meet with the manager and introduce myself. Was called for an interview and got the job. I had to take a drug test, passed, and then a few days later started. I was returning customer and was familiar with the store layout which made helping customers a lot easier.
Interview Questions
Negotiation Details
There was no negotiations. Not sure if they would change if someone had more experience but their base hourly pay starts at $9.00 in Ca. which is more than minimum wage.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at PetSmart
Posted Jul 24, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2011 in Midland, TX (took 2 weeks)
I applied online and heard from a manager within a week. Two overall interviews, both 1:1 with two different managers. Was asked to take a drug test and was called in that following week to start.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at PetSmart
Posted Jun 21, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in Nashua, NH (took 2 weeks)
I applied online to Petsmart. I was called within a week of applying and asked to come in for a 1 on 1 intervew. I arrived to the interview 15 minutes early and was taken in 10 minutes late. When I got to the interviewer's office I was asked to wait again while he waited for a co worker to get off the phone so the office would be free. As the interveiwer was asking me quuestions he did not make eye contact with me. He was zipping through questions on a sheet and barely acknowledging that I had answered. Then he answered the phone in the middle of the interview without apologizing. H had a five minute conversation while I waited breaking up the flow of the interview. I was very unimpressed with his rudness and hope that he does not treat customers the way that he treated me. On the way out he did not shake my hand.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at PetSmart
Posted Apr 26, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2011 in San Jose, CA (took a day)
The Interview I have to say it was pretty straight-forward and easy, the store manager which was the one who did the interview was really nice and carefully explained to me the position that the job consist of and she also introduce herself very well, the interview overall was easy and asked the usual questions.
she talked to me like I already had the job and seemed like she really liked me but I never got called back or anything I think it's because I never really called back to check what was going on, so I think that was the problem
overall I had a good experience pretty easygoing and relaxed.
Interview Questions
Other Details
The interview consisted of a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at PetSmart
Posted Apr 9, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2011 (took 4 weeks)
When I initially applied online I called after 48 hours and was told they weren't hiring. However, 2-3 weeks after that I was called and asked to come in for an interview later that week. It was a group interview of about six other people being interviewed by two managers. Questions were basic, pretty much it was basically you showing off how professional and polite you are. You don't have to have a lot of experience; for example, I had no cashier experience and only 3 months of total work experience (not in customer service), but they hired me as cashier. Later I was trained with both a bather and a pet care associate who had no previous work experience. But we all had a passion for pets and it showed, and we were polite and well dressed (for college aged kids).
A few days later they called to say that they did want to have a second interview, and that they would call me back to schedule it. They took awhile calling back and I was the one who had to call them a few times before my second interview was scheduled.
I had my second interview two or three weeks after the first. It was basically the same as the first interview but this time it was 1:1 with the store manager. Both interviews ask you to describe yourself (mention your pets and animal experience!) and situational questions. Second interview went great, I could tell I was hired before I was offered the job. If they want you, they offer you the job after the second interview. If you finish the second interview and they say they'll call you back that usually means you didn't get the job.
Since my second interview was on the weekend they asked my to come in the following Monday to pick up the drug test information. I went straight from Petsmart to the company doing the drug tests. I passed, but they did not call to confirm my pass. I called them exactly one week after I took the test and was told I passed the drug test and would be called back early the next week. I was not called and so by Thursday I called them and was asked to come in the next day (Friday). That Friday is when I filled out my new hire paperwork and began on the workbook and training videos.
Workbook and training videos took two five-hour days. There were a lot of "store activities" in the book where we basically got up and found where products were in the store, became familiar with store brands, and we got to practice catching crickets and feeder fish. Cashier training is supposed to take two days with a trainer and by the third day I should be working on my own. Everybody is really friendly and has a real passion working with pets, even the cashiers.
It took two months from the day I first applied to my first paid day. Interview process took 4-6 weeks before my first day. I was told that they were short-staffed with management and that they were sorry for all the delays. I assume it doesn't usually take that long, but it can. Most shifts are five hour shifts, though I'm told there is an occasional eight hour shift if they are short on people.
Interview Questions
Negotiation Details
They matched what I had been making as a seasonal Target worker, which was 9.00 an hour. They asked if that was okay and I said yes. I didn't negotiate higher because I know Target offers competitive pay and I felt lucky that Petsmart offered to match that, especially since I'm only going to be a entry level cashier and not a Pet Care Associate or something that would be considered skilled labor.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at PetSmart
Posted Feb 11, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2011 in Leominster, MA (took a day)
First the interview was held in the back room and it was very steamy and stuffy. I answered 10 questions and the Operations Manager seemed very disinterested in me.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at PetSmart
Posted Oct 31, 2010
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Oct 2009 in San Diego, CA (took 4+ weeks)
Company had four total interviews and the last one consisted of six people sitting in a room and the Store Manager going around the room asking us a bunch of questions. He told us we would finally be notified of an answer by the end of the day. I never heard back from them.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at PetSmart
Posted Aug 3, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2009 (took a day)
Very fast and easy…nice people
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
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