PetSmart Operations Manager Interview Questions & Reviews
Updated Apr 30, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 4 ratings |
Interview Experience [?] Based on 4 ratings
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Operations Manager at PetSmart
Posted Apr 30, 2012
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Apr 2012 in Boardman, OH (took a day)
I had one interview. I went to the store, and met with the assistant manager. He asked me questions about my knowledge in inventory and stocking. He also wanted to know my experience in management; such as talking one on one with associates about problems and change. I was also questioned about my customer service skills and was asked to discuss times I have went out of my way for a customer. I was very surprised when the interview was finished and no questions about my experience with animals were asked. After the panel of questions, the manager showed me around the store. We then went back to the office were I gave all my information for a background check. The manager seemed very interested in hiring me and said, "I will definitely be calling you as soon as the background check comes back." However, I was very disappointed because after two weeks, I still received no call. I called him back several times and left messages with no call returned.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Operations Manager at PetSmart
Posted Jun 17, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2009 in Toronto, ON (Canada) (took 6 weeks)
I filled in an on line application and personality test. After that I was interviewed by 3 people at Petsmart - store manager, DM and RVP. The interview focused on management style, workplace scenarios and leadership style.
Interview Questions
Negotiation Details
Petsmart was fair and reasonable in their initial offer so I accepted it. Negotiation was possible as indicated by my conversations with other hires.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Operations Manager at PetSmart
Posted Jan 23, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2009 in Alexandria, LA (took 2 weeks)
First interview was face to face with the DM. Second interview was with RHR.
Interview Questions
Negotiation Details
Pay was according to my work experance
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Operations Manager at PetSmart
Posted Feb 26, 2010
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2008 (took 3 days)
Interviewed with store manager/operations manager/district manager
Interview Questions
Negotiation Details
I took the offer they gave me to start since I had little retail experiance
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?


