PetSmart Pet Care Specialist Interview Questions & Reviews
Updated May 2, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 14 ratings |
Interview Experience [?] Based on 14 ratings
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Pet Care Specialist at PetSmart
Posted May 2, 2012
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 (took 3 days)
They called and all told I had three interviews, two with two different managers and the final one with the store manager. They asked if I had any pets, and what I knew about the kinds of pets in the store. It's OK if you don't know anything about them, they will teach you. Just be honest. The managers always set me at ease in the interview room, so no high stress levels there
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Pet Care Specialist at PetSmart
Posted Dec 20, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2011 (took 2 days)
The interview wasn't horrible. It was very casual with the store manager and sales manager. They promised me 20+ hours a week and that I would be cross trained as a cashier so I could get 20+ hours a week and that never happened. You should negotiate and get promises put on paper and signed.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Pet Care Specialist at PetSmart
Posted Dec 16, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 (took 3 days)
I applied online over on a Saturday and got a call back within the week. We arranged an interview for a few days later. I went in about ten minutes before my interview and the manager was able to see me right away. She asked the basic questions and then some pet care related ones. She asked about my comfort level with the different animals, and I was a little nervous because I let it slip that I don't really like lizards. I corrected myself and said I could still work with them and have handled them before - I just don't like them. The total interview was about 20 minutes, and then she said they'd call around the end of the week. I got a call on Wednesday with a job offer. I went in to get the paperwork for the drug test the following day.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Personality Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Pet Care Specialist at PetSmart
Posted Nov 9, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2009 in Chicago, IL (took 2 days)
I applied on line and then tailored my resume to the position. I dressed well and stopped by the store and asked to meet with the Pet Care manager. I gave her my resume and in a sentence or two told her my credentials because she was busy. Less than a week later I was called in to interview with the Pet Care manager and then the Ops manager. I was scheduled to come back in to interview with the store manager. After speaking with him for about 15 minutes, I was given paperwork for a drug test and signed consent to background check. It was all pretty standard. As soon as the drug test and back ground screen I started the training process -- 2 weeks shadowing petcare associates.
Interview Questions
Negotiation Details
No not at that level. It does not pay very well. I starting at $8.50/hr. But the work with the pets is rewarding.
Other Details
The interview consisted of a 1:1 Interview, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Pet Care Specialist at PetSmart
Posted Aug 9, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in Philadelphia, PA (took 1 week)
If they're hiring within a certain location and you fit their qualifications, you will get a call as soon as they need someone. In my case, they called me within 2 days of applying for the position. I was asked to come in and was interviewed by HR and then I was asked to come again within 3 days to be interviewed by the manager. After this, I was called within another 2-4 days and asked to take a drug test within 48 hours. After I took the test, they called me the following week and asked me to come in.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Pet Care Specialist at PetSmart
Posted Aug 3, 2011
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2011 in Westlake Village, CA (took a day)
I was so excited when i heard back from PetSmart! I never thought it would happen. Manager called me Wednesday to schedule interview. Called back several minutes later, had interview on Friday. Questions fairly basic. Manager said there was a 3-step interview process. Did not call back following Monday. :(
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Pet Care Specialist at PetSmart
Posted Jul 30, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Las Vegas, NV (took 4 days)
I applied on Thursday and got called back the same day. They scheduled my first interview for Friday (the next day). Going into the interview I didn't have much working experience but I have a lot when it comes to carring for animals. The process was easy. My interviewer was very laid back and we had a good dialogue. My experience when it came to dog food especially really impressed him. I got scheduled for a second interview right after for Monday. Will update this later.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Pet Care Specialist at PetSmart
Posted Apr 28, 2011
1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Apr 2011 (took 3 weeks)
Applied online, had to wait 2 weeks to hear back. Heard back, went in for an interview with an assistant manager, and scheduled an interview with the manager. Very laid back interviews, managers hadn't actually read my resume - and seemed uninterested in the process.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Pet Care Specialist at PetSmart
Posted Apr 16, 2011
2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Canton, GA (took 3 weeks)
This was my first interview for any job and I don't think I had a normal experience. The manager that was taking my first interview didn't really formally greet me or anything and I had to awkwardly sit there in front of her while she checked her email and text someone on her phone. (She did this repeatedly through out the interview while I just sat there and waited for her.) Then a store phone she had sitting on her desk rang a few times and was really loud and made me lose focus on anything she or I was saying and then she would interupt me or stop her talking to asnwer the phone. But in this first interview she basically talked alot about what this job would be like and I realized it is all about the customer and working as a team.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Pet Care Specialist at PetSmart
Posted Mar 29, 2011
1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 (took a day)
Applied online (with resume, coverletter, and personality test) and was contacted about a month later for an in-person interview. I was 16 (company now only hires 18+) and had very little previous work experience. It was a very low-pressure interview, I expect I pretty much had the job as long as I showed up on time wearing something halfway decent. Only a few easy questions were asked, 1:1 with a manager, then the manangers of a few other departments also met me and I was hired on the spot, as a cashier rather than the pet care specialist I was interviewing for (they told me they normally hire people with more animal experience for this position, but I'm pretty sure hiring a cashier was their intention from the get-go. Later I was cross-trained as a pet care specialist). I was then required to have a drug test immeditately following the interview.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview, a Personality Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?


