PetSmart

  www.petsmart.com
  www.petsmart.com

PetSmart Store Manager Interview Questions

Updated Dec 8, 2014
Updated Dec 8, 2014
11 Interview Reviews

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Store Manager Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at PetSmart.

Interview Details

Petsmart is looking for experience and a passion for pets. The first part is typical "why petsmart" type questions, and it is clear from leadership that animals should be a passion. This is also a positive because that means re team is filled associates that have the same views. All questions were situational. Tell me about a time you did this.... There were a lot, and many you could speak of the same scenario, however that felt like a trap.

4 interviews total over a few weeks. All with different field level managers. Nice experience, each went out of their way to make me feel comfortable.

Interview Questions
  • Biggest weakness, how it would prevent you from succeeding in this position.   Answer Question
Negotiation Details
First offer was sufficient, no negotiation needed.
Accepted Offer
Positive Experience
Difficult Interview

Other Interview Reviews for PetSmart

  1.  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at PetSmart in August 2014.

    Interview Details

    Applied online and received phone call from DM to schedule interview. Met with DM , conversation went well, asked standard behavioral questions. Asked if I was interested in another location then I had applied for. That location was considerably out of area I was interested in.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  2. 5 people found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate in Brea, CA
    Anonymous Interview Candidate in Brea, CA
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at PetSmart.

    Interview Details

    Basic hiring process. You will conduct at least two interviews. For this position you should expect to interview with the District Manager and possibly the HR representative for the area.

    Interview Questions
    • If you are used to interviewing for this type of position I would be surprised if any question comes as a surprise.   Answer Question
    Negotiation Details
    This was done over the phone and I was given and offer and discussed my position. After a short conversation I accepted the position.
    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at PetSmart.

    Interview Details

    Start with a interview with another store manager sometimes 2, Possible panel interview setting, interview with DM. Phone interview with HR. Mostly behavioral based interview questions.

    Interview Questions
    • Basic behavioral questions. Looking for how you handle different situtations in your past.   Answer Question
    No Offer
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  5. 2 people found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied through an employee referral. The process took 1+ weekinterviewed at PetSmart in April 2009.

    Interview Details

    Analytical screening, Interview with two existing store managers and district manager.

    Interview Questions
    Negotiation Details
    None needed
    Accepted Offer
    Positive Experience
    Average Interview
  6. 1 person found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at PetSmart.

    Interview Details

    2 interviews, One with HR and one with DM

    Accepted Offer
    Positive Experience
  7. 2 people found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at PetSmart.

    Interview Details

    Applied online and had 2 phone interviews. HR had many questions about my management experience. After the phone interviews I had a one on one interview with the DM at a store location.

    Interview Questions
    • How did you handle a challenging situation and what was the outcome.   View Answer
    Negotiation Details
    No negotiations. Rec'd a call on the phone with a offer and was asked if I was interested in the offer.
    Accepted Offer
    Neutral Experience
    Average Interview
  8. 2 people found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3 weeksinterviewed at PetSmart in May 2011.

    Interview Details

    Applied on-line and received a phone interview a few weeks with basic questions about past experience and management style, customer service. Was forwarded to the DM for the area for a 1:1 interview. Asked behavioral questions from a packet that were very similar in nature. Three questions into the interview the DM stopped the interview and said it wasn't going to work out and that I wasn't the right fit for this position. I've had over 13 years of experience in retail with managing a 6.5 million store. Looking back I really didn't want to work at PetSmart it just wasn't something I would enjoy doing I think he could tell I wasn't excited. One thing that I've learned you MUST be passionate about the company and position you are applying for. It is not worth it JUST to get a job. I have learned that for sure and will only apply to companies that I can see myself working for and have a TRUE passion in working for. Good luck to everyone!

    Interview Questions
    • Using a metric, explain how you used this metric to determine a course of action to address a negative aspect within your store.   View Answers (2)
    No Offer
    Negative Experience
    Difficult Interview
  9. 1 person found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at PetSmart in July 2010.

    Interview Details

    Interview process began with a Store manager from the district position was in, calling me and doing an hour long screening for the District Manager. I was then called to come in for a panel interview which consisted of the District Manager and 3 Store Managers in the district. I was then contacted by a District Manager from another District that did an hour long phone interview. Then I was contacted by the regional HR director which performed another hour long interview. In all the process took nearly 4 weeks and I spoke with 7 differant individuals.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  10. 1 person found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 weeksinterviewed at PetSmart in March 2009.

    Interview Details

    Applied on-line. Had phone interview with recruiter with pre-determined questions. Had in-person interview with DM with similar questions, Follow-up phone interview with DM from another district. All interviews were professional. Questions were from a standard interview guide.

    Interview Questions
    • Behavioral question about result most proud of.   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview

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