Petco Interview Questions

Updated Apr 15, 2015
Updated Apr 15, 2015
226 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Cashier Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeksinterviewed at Petco (Boston, MA) in September 2014.

    Interview

    It was lengthy. Took a month to get hired. I was one of 60+ applicants and started off with a group interview. There were supposed to be four of us there but one guy did not show up. We filled out a sheet and then the manager asked us to summarize what we had written down for each question one at a time. Second interview was just like the first only individual, same questions just the other managers were also there.

    Interview Questions

    • Obviously they "Why should I hire you" question.   1 Answer

    Negotiation

    My hours! They were really great about working around my hours. Must have at least one weekend day to work though.

  2.  

    Sales Associate Interview

    Declined Offer
    Positive Experience
    Easy Interview
    Declined Offer
    Positive Experience
    Easy Interview

    Interview

    The process was easy and quick with a phone interview and a one on one interview to see how you perform. The interview was just like any typical retail job except involving animals in the store

    Interview Questions

    Reasons for Declining

    Another opportunity

  3.  

    Dog Training Apprentice Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Petco (Reston, VA) in August 2014.

    Interview

    I called to see if they were hiring at my local store. The GM was extremely nice and friendly and answered all of my questions and encouraged me to apply online. The online application process was long and tedious, but well worth it. They generally have a group interview process, but I had sort of an informal group interview while I was waiting for my application to go through. I got to know the staff, learned what their expectations of me were, got a feel for the work environment and my co-workers, what I would get out of the position, and we were all able to get a feel for whether or not it would be a good fit. When my application went through, I was called in for the official interview. Since I had already covered almost everything a few days before, the actual interview was more of a formality and I had to answer a few additional required questions; how did you handle such and such situation, what is your approach to customer service, give an example of how you've dealt with a difficult customer or employee, give an example of when you've gone above and beyond with a customer and their response, etc...

    Interview Questions

    • Nothing out of the ordinary. Just be prepared for some of the examples I gave above.   Answer Question

    Negotiation

    I'm used to working in a small business environment, in which I have a lot of valuable experience, where there is much more room for negotiation. For an entry-level retail position in a large corporation there is not much room for negotiation. If you were looking for a management position, I am sure there would be more room for negotiation, but large corporations tend to have established salary ranges.

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  5.  

    Sales Associate Interview

    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Petco in August 2014.

    Interview

    I had 2 interviews and didn't get the job however the process was very long. I applied back in like January and I finally got a call in August and they were actually surprised at how over dressed I was for such a job.

    Interview Questions

    • What products does the company carry, and why don't they carry certain brands?   Answer Question
  6.  

    Sales Associate/Cashier Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Petco (Miami, FL) in August 2014.

    Interview

    I applied on Aug 27 and got a call on September 2nd for an interview on the 3rd. Interview started at 2pm and ended around 2:45. The GM was the one who called but 2 assistant managers were the ones who interviewed me. At around 4pm the same day I got a call with a verbal offer and a written offer in my email a couple of hours later. First day of work was the 10th.

    Interview Questions

    • All really easy. Just asked about myself. They asked if I would be ok handling spiders and I said definitely not.   Answer Question

    Negotiation

    I was not able to negotiate but I needed the job

  7.  

    Pet Stylist Interview

    Accepted Offer
    Difficult Interview
    Accepted Offer
    Difficult Interview

    Interview

    One group interview with store managers, grooming manager and coworker, and a store manager from another location. Typical questions on knowledge of animal care and customer service. They require that you groom a dog in the interview process. I also met with the manager previous to the interview and dropped off my resume in person. Be sure to bring a portfolio of your previous grooms. It helps for them to have a reference of your ability.

    Interview Questions

    • What dog breed are you most uncomfortable working with and why?   1 Answer

    Negotiation

    I didn't negotiate much. My advice would be to negotiate for a higher hourly in case business is slow.

  8.  

    Interview

    I filled out a job application online and was called by a store manager two weeks later. The interviewer was kind. He read off of a list of seven questions and altered them to make them specifically geared towards my resume. The interview was going great until he heard I would have to leave for school in four months.

    Interview Questions

    • What did you dislike about a person that had power over you in the past?   Answer Question
  9. Helpful (1)  

    Sales Associate Interview

    Accepted Offer
    Easy Interview
    Accepted Offer
    Easy Interview

    Application

    I applied through other source. The process took a dayinterviewed at Petco.

    Interview

    you walk in, sit in back room, talk about nothing, you get hired because they're desperate for employees... boom that's it you have now earned a job that you will hate and eventually quit. congrats.

    but seriously they accept walk ins. they are only really looking for cashiers though so be prepared to be asked to apply for that instead of what you originally wanted.

    Negotiation

    there was none

  10.  

    Retail Sales Associate Interview

    No Offer
    Negative Experience
    Easy Interview
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 daysinterviewed at Petco (Toledo, OH) in July 2014.

    Interview

    Group interview. Open interviews are held every Wednesday. Fill out online application first. Be prepared for IQ/Graduate school entrance exam questions on the timed test. Making change is an expected question, but number sequences and proportionals were overdoing it for a part-time minimum wage position. For a place that is likely to discriminate against a degree holder for being over qualified, this seemed a bit of over-kill.
    Interview fairly easy. More relaxed and friendly than most group interviews have been. Appropriate "sell us an item" of your choice opportunity. At times called out and mocked gently for being over-professional.

    Interview Questions

    • Mocked me for not being rude. They want to hear: why do you want to work here? I like animals and I need money.   1 Answer
  11. Helpful (1)  

    Sales Associate Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 weeksinterviewed at Petco in June 2014.

    Interview

    I applied online through their career services and was called for a phone interview about a month later. I was asked basic questions like, why did I want the job, what is my experience, education, when could I work etc. Phone interview went well and a week later I was called for an in-person interview. The in-person interview went well also. I was asked how I would handle a situation where there was dog pee on the floor, a customer waiting in line, and a phone call.

    Interview Questions

    • This may be a weird question to have a problem with but I was asked, "Tell me about a time when you received excellent customer service". I had to think about it for a good few seconds.   Answer Question

    Negotiation

    They told me their average pay was $8.15, and they were flexible with hours which is ideal for a student like myself.

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