Pizza Hut
3.0 of 5 846 reviews
www.pizzahut.com Plano, TX 5000+ Employees

Pizza Hut Customer Service Representative Interview Questions & Reviews

Updated Apr 27, 2014
All Interviews Received Offers

Getting the Interview 

33%
30%
3%

Interview Experience 

76%
23%
0%

Interview Difficulty 

Average Difficulty
15 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative

I applied online and the process took 1 week - interviewed at Pizza Hut.

Interview Details – Applied and got called in for an interview the next day. Interviewed with the assistant manager, then met with the manager 2 days later. Came back in for training 3 days later. Simple process.

Interview Question – Explain how you would handle a difficult customer?   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative
Kalamazoo, MI

I applied online and the process took 2 weeks - interviewed at Pizza Hut in September 2012.

Interview Details – Dress nicely, be polite, ask questions about the company that shows your interest in working for pizza hut, and just be yourself. There is also a test online that asks questions but they are simple and are just common sense. Make sure once you have filled out the application online that you give pizza hut a call to touch base on job opportunities and to get your name in their minds.

Interview Question – Honestly there were no difficult or unexpected question. it was a simple process.   Answer Question

Negotiation Details – No negotiation phase.

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Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative

Interviewed at Pizza Hut

Interview Details – I had a quick interview and was hired on the spot at the age of 16. Hiring and interview process is short and sweet.

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Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Representative Interview

Customer Service Representative
Great Falls, MT

I applied online and the process took 2 days - interviewed at Pizza Hut in May 2009.

Interview Details – Not too bad for a highschool graduate first time interview. Very quick, very comfortable.

Interview Question – What would you say in this situation?   Answer Question

Negotiation Details – There wasn't a negotiation phase.

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Accepted Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative

Interviewed at Pizza Hut

Interview Details – Really Informal. I put in an application. called back and spoke with the hiring manager. She called me in for an interview. They offer you free sodas for your interview.

Interview Question – Why do you think you're suited to work in fast food   View Answer

Negotiation Details – At first I didn't get it but she called me a week later to say a position opened up and I took it. Not really a negotiation. It was minimum wage and I really needed a job.

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Declined Offer

Positive Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative
Dallas, TX

I interviewed at Pizza Hut in August 2010.

Interview Details – Quick easy and to the point.

Interview Question – The run around questionnaire about honesty. I feel they are all trick questions.   Answer Question

Reason for Declining – I was given a better offer.

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Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Representative Interview

Customer Service Representative
Addison, TX

I applied online and the process took 2 weeks - interviewed at Pizza Hut in December 2012.

Interview Details – I got called for an interview about 2 weeks after submitting my application. When I got to the store, there was another person having an interview (who was also hired), which was right out there in the lobby. The general manager basically told me what the position was and asked me when I could start working. He didn't ask me any other questions and the entire interview process took about 3 minutes.

Interview Question – I was not asked any questions other than when I could start working.   Answer Question

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Accepted Offer

Neutral Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative
Los Angeles, CA

I applied online and the process took 2 days - interviewed at Pizza Hut in August 2010.

Interview Details – One interview with the General Manager simple questions.

Interview Question – How would you handle an unhappy customer?   View Answer

Negotiation Details – no only minimun wage

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Accepted Offer

Positive Experience

Very Easy Interview

Customer Service Representative Interview

Customer Service Representative
Hamilton, NJ

I applied online and the process took 3 days - interviewed at Pizza Hut in March 2012.

Interview Details – Interview was simple; an inexperienced manager who had never given an interview before sat down with me, asked me about what job I wanted, then said I seemed nice and told the hiring manager to hire me; I was hired within two days. This was the simplest interview I have ever experienced.

Interview Question – "Are you good with computers? The register system is simple, but I don't want you to blow it up or something."   View Answer

Negotiation Details – There was no negotiation, I was given minimum wage and no ability to alter my hours.

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Accepted Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Phoenix, AZ

I applied online and the process took a day - interviewed at Pizza Hut in March 2012.

Interview Details – They call you and set up a time. When you get there they ask things like if you think that you would be a good fit. If they like you and think you would be a good employee you then fill out paper work and they put you in the computer system. They then tell you when your training starts.

Interview Question – Why do you think that we should hire you?   View Answer

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