Polo Ralph Lauren Customer Service Representative Interview Questions

2 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate in High Point, NC
No Offer
Negative Experience
Average Interview

Application

I applied online. I interviewed at Polo Ralph Lauren (High Point, NC) in July 2013.

Interview

I submitted my resume' online and was contacted a few weeks later by a HR recruiter. He asked me a few questions about my availability and why I applied for the position. At the end of the phone call I was invited the next week for the Grammar/Writing and Color Deficiency Test. I passed all three of those on Monday and then was invited in for a computer test the following Wednesday. After passing this test I was then invited back that Thursday for a group interview. I had never had a group interview before and was shocked by the format. I was with 6 other candidates and we were interviewed by 3 people. They only asked each of us two questions each. None of us were asked the same question. After this it was followed by a tour and then they said they would let us know either way if we got the position the following week. I guess they didn't like my answers to my two questions and I never heard from anyone again which I thought was very unprofessional considering I devoted hours to the interview process. Obviously I was rejected but an email saying this and thank you for your time would have been nice.

Interview Questions

  • Typical Behavioral Interview Questions such as describe a time when you had a disagreement with a coworker and how did you handle it?   Answer Question

Other Interview Reviews for Polo Ralph Lauren

  1.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 days. I interviewed at Polo Ralph Lauren in January 2011.

    Interview

    Very detailed

    Interview Questions

    Negotiation

    No negotiation, it is what it is

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