Pottery Barn Interview Questions & Reviews
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Updated Apr 18, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 11 ratings 
“Easy” Interview
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Interview Experience [?] Based on 11 ratings
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| 1–10 of 11 Pottery Barn Interviews | Sort by |
Sales Associate at Pottery Barn
Posted Apr 18, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2010 (took 6 days)
I went to the store to fill out a application. She called me the next day to do the interview. I had an 1:1 interview. My interview lasted a hour long, because the hiring manager love to talk. She got off topic a couple times. I was supposed to interview with a second person that day but she was busy and said i dont have to do the second part. She said she would be in touch with me. Days past I hadn't got a call, so I called her and she said you got the job, can you come in Friday.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Pottery Barn
Posted Feb 24, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2011 in Toronto, ON (Canada) (took a day)
We waited in the store for quite some time, giving us the ability to take a look at some of the products. There were only 3 of us and we first introduced ourselves. She asked us about a situation with an irate customer and how we handled it. She asked us about the best customer service we gave or received. She finally gave us a few products and asked us how we would sell it. One was a cape like towel and the other a toy. We explained that the cape like towel might be more appealing to kids and motivate them to take a bath. The toy was soft and safe for a child and didn't make noise.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
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Helpful Interview?
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Seasonal Sales Associate at Pottery Barn
Posted Oct 14, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Princeton, NJ (took a day)
About a week after completing the application, I was invited to attend a group interview. All the candidates interviewed in a group. A little intimidating @ 1st, it turned out to be a very positive exp. References were checked & I was offered the position the next day.
Interview Questions
Negotiation Details
I didn't negotiate but I should have.
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
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Helpful Interview?
Yes |
No
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Seasonal Sales Associate at Pottery Barn
Posted Oct 10, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2010 (took a day)
It was a group interview and the manager asked all of the same questions. He was friendly and liked to joke around. I thought it well for the interview but no offer
Interview Questions
Other Details
I applied In-Person and the interview consisted of a Group/Panel Interview.
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Helpful Interview?
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Design Specialist at Pottery Barn
Posted Oct 5, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 (took a day)
Initially, very positive. The General Manager did most of the talking. Confirming only that I could do what was asked of me. Free schedule? Yes. Described the position as also providing a new service PB would be initiating: In-Home Design Consultant. I had been an In-Home Consultant for 6 years for my own business. I was happy to do that. He showed me a safety video at the staff table. Huge mess of boxes and stuff there and in stock room area. Little room to move.
Interview Questions
Negotiation Details
I was able to negotiate only $1/hr more than set wage. Very firm. Advice here would be to get in writing what exactly you are negotiating for. I was told I would be getting 30+ hours a week. Each week I have been getting fewer hours. I am put on call most of the time. This week I got 4 hrs and was told I was hired as CASUAL. I had no idea what that meant at time. They hired a previous PB employee of 5 yrs last week along with bringing back a previous PB employee of 5 yrs who was out on disability.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Associate at Pottery Barn
Posted Aug 4, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2011 (took a day)
Very friendly and positive manager met with me in a corner of the store for about an hour. Very thorough interview. Was asked several hypothetical questions to assess how I had responded to difficult situations in the past, what I had learned from them. Also some questions about retail-specific situations like what I might say if a customer just "wants to look."
Overall, it was a pleasant experience. The store was beautiful, and I came away with the feeling that I might like to work there, although have been somewhat put off reading others' reviews--especially about pay level, which was not mentioned in the interview, and about being asked to work other than the schedule I indicated on the application, which wouldn't be possible.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Merchandising at Pottery Barn
Posted Mar 30, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2010 in San Francisco, CA (took 2 days)
Pretty basic questions, HR never gets back to you.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
General Manager at Pottery Barn
Posted Sep 13, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2009 (took 2 weeks)
Two part interview.
Negotiation Details
Know your full market value.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
E-commerce at Pottery Barn
Posted Aug 28, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Aug 2010 in San Francisco, CA (took 2 weeks)
There was quick initial feedback and communications from HR to arrange for the first interview. I had a few interviews, each time with someone else on the team I would be working on. The interviews were pleasant and everyone seemed really with it. Very nice offices, corporate environment, tidy offices, it seemed like mostly women running the show there, everyone was extremely pleasant and it seems like a good place to work. Pay and compensation that was offered was also really great.
Interview Questions
Reason for Declining
Was offered something else more interesting.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales at Pottery Barn
Posted Jun 26, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2010 in Tulsa, OK (took 4 days)
Met the manager twice in the store and did a group interview, and finally was offered the job. They called my references and questioned me extensively on my experience.
Interview Questions
Negotiation Details
I just accepted the offer.
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
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