I applied online and the process took 2 weeks - interviewed at Powell's Books in August 2013.
Interview Details – I applied online, and they sent me an email inviting me in for a group interview. There were 4 other people scheduled, but only 2 other people showed up for the interview. We were asked 6 questions, and it took about an hour. The order in which we answered was rotated; i.e., we would go clockwise starting from me, and then starting from the person to my left for the next question. The group format mostly seemed like a way to streamline the interview process by allowing them to interview more than one person at a time.
Interview Question – Describe a time you'd experienced excellent customer service. Answer Question
I applied in-person and the process took 1 week - interviewed at Powell's Books.
Interview Details – It was a long process first involving a group interview, then a one-on-one interview. The group interview was not as daunting as I first imagined. Just allow yourself a moment to think out your answer before you speak.
When I started, there was a week-long training involved which might sound excessive but it was helpful as there are many tasks involved.
Getting a higher level job in the company may be more difficult. Although you can technically apply for internal jobs as soon as you start working at Powell's, there is a lot of competition from others in the company in other locations.
Interview Question – What did you like least about a former job? View Answer
Negotiation Details – The starting wage isn't really negotiable, but it is decent considering many other retail options. It will also likely go up if you stay past your probationary phase (if you're a temp.)
I applied in-person and the process took 5 days - interviewed at Powell's Books in February 2008.
Interview Details – Basically walked in and spoke with the manager face-to-face and asked if there were any open positions. They had part-time work available and I was willing to work on weekends and at odd times of the day.
Interview Question – Are you willing to work only part time? Answer Question
Negotiation Details – I was not able to negotiate. This is a starting-out position and I was happy to get my foot in the door.
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