Premiere Global Services Interview Questions & Reviews
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Updated Dec 15, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 7 ratings 
“Average” Interview
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Interview Experience [?] Based on 7 ratings
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| 1–7 of 7 Premiere Global Services Interviews | Sort by |
SEM (Service Experience Manager) at Premiere Global Services
Posted Dec 15, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Olathe, KS (took 2 weeks)
Internal position. Online application, then emailed by the Internal Recruiter to ask candidates to fill out an SEM Assessment (essay questions).
Questions on the assessment: 1) After carefully reviewing the job description, explain how you meet the requirements of the position & how you will contribute to the success of the team. 2) Describe your experience conducting research/investigations affecting clients. Be specific about your approach, your rate of success & any other points you may feel are relevant. 3) Give an example of when you developed & communicated solutions to client problems in a systematic, specific, and very clear manner. What media did you use to present to the client in the example you provided? 4) Present a scenario describing your time management skills and experience with prioritizing work and meeting deadlines. 5) This position requires contact with all levels of clients, from staff assistant to CEO via phone, email and/or conference call to notify of issue and root cause, guide and council to resolve issue to 100% satisfaction. Provide specific examples that demonstrate your ability to engage with level with multiple levels of customers and the results that were affected because of your engagement with them.
Then, they selected 8 people to interview. They asked about 12 questions if I remember correctly. Questions like: tell me about a time when ...you had trouble understanding something that everyone else got right away, you were wrong, you had to work with someone you didn't like, you did something completely new to you, etc. They also asked about my experience with different internal tools and MS Office products.
They then did a 2nd interview and a kind of simulation, but I did not make it to that level. From here, they selected their new team member. Start to finish, took about 2 weeks. Overall, I enjoyed getting more interview experience.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Specialist at Premiere Global Services
Posted May 18, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2009 in Tinton Falls, NJ (took a day)
talked with two supervisors and the floor manager. One on one. They then called me shortly after asking if I wanted the position
Interview Questions
Negotiation Details
No. Salary is ok but lower compared to other position.
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Premiere Global Services
Posted Sep 7, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2008 (took 1+ week)
Straight Forward questioning
Interview Questions
Negotiation Details
Quick
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Reservationist at Premiere Global Services
Posted May 13, 2010 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed May 2010 (took 2 days)
I really was looking forward for this job, and I am always on time, but when I received the address to the interview I typed it into my GPS like most people do and it took me to a housing area and I then had to call someone in another state to get the directions to the right building. While finally getting to the interview I was 15 minutes late and find out they seem to have alot of problems with people getting losto n the way there because the building is so new they do not have them on mapquest, or google earth. Besides the hassle of just trying to reach the interview the people were very nice but just didn't seem like they were to interested in interviewing from the moment I walked in the door which I believe was because I was late which I had no way of knowing that would happen.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Smb Account Executive at Premiere Global Services
Posted Mar 2, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Apr 2009 in Alpharetta, GA (took 4+ weeks)
The interview consisted of a phone interview, a PPT presentation, two sales managers interviewing and then a final interview with the VP of sales. The whole interview process took about 1 month to complete. The culture is fast pace and cut throat
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Presentation, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Account Development Manager at Premiere Global Services
Posted Feb 24, 2010 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2010 in Alpharetta, GA (took 3 days)
I interviewed for this position believing that I had a realistic opportunity for the job. After going through what I was told as the final interview process, I received no answer or feedback about the opportunity. I sent a thank you letter, and gave a follow voice mail to the sales manager as well as assistant. I just think that it was rude to not respond at all to my messages. I was told to specifically follow up with the sales manager to find the result. Days later, I feel that no response from them meant no interest.
Aside from the obvious, the company didn't seem to have things in order. Both personal interviews, I was told were going to be panel interviews with at least two people. There seemed to always be some conflict or delay. Initially I attributed the lack of consideration due to a busy schedule. But in hindsight, I see that this is just a place that is lacking in management skills. I have no regrets about the missed opportunity.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Tech Support at Premiere Global Services
Posted Feb 9, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2010 in Cork (Ireland) (took 2 weeks)
The company didn't bother to inform me about the outcome of the interview until I asked
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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