Press Ganey Improvement Manager Interview Questions & Reviews
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Improvement Manager Interview (Positive Experience; Difficult Interview)
I applied through other source and the process took 3 weeks - interviewed at Press Ganey.
Interview Details – The interviewing process has changed numerous times during my tenure there and has continued to change; it is constantly being tweaked and modified. Any insight on my interview process would be mostly moot. It was intimidating - it was a panel of the managers where I had to present a few of the reports that, if i were to get the job, would be presenting to the clients. They were looking for presenting skills and personality. Now, however, they look more for healthcare experience, which helps, but is not as critical as the other soft skills. Personally, with the change in their culture, I wouldn't go back to this company if they doubled my current salary. Employee sat has plummeted and for a company that tried to teach other organizations to survey their employees, I found it sad that they didn't last year because the results of the previous year were abysmal.
Interview Question – Again, the process has changed. I had to present THEIR data to a panel of managers - without having any knowledge of the material. It was more for presenting skill, but it was quite intimidating! Answer Question
Negotiation Details – not much room for negotiation.
Improvement Manager Interview (Neutral Experience)
Interviewed at Press Ganey
Interview Details – Phone interviews, webinar presentation, and then an on-site presentation with all day interviews.
Interview Question – Same type of behavior based interview questions. Answer Question