Press Ganey Interview Questions & Reviews

Updated Jul 26, 2014
Updated Jul 26, 2014
15 interviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1. 2 people found this helpful  

    Improvement Manager Interview

    Anonymous Interview Candidate  in  South Bend, IN
    Anonymous Interview Candidate in South Bend, IN
    Application Details

    I interviewed through other source. The process took 3 weeks - interviewed at Press Ganey.

    Interview Details

    The interviewing process has changed numerous times during my tenure there and has continued to change; it is constantly being tweaked and modified. Any insight on my interview process would be mostly moot. It was intimidating - it was a panel of the managers where I had to present a few of the reports that, if i were to get the job, would be presenting to the clients. They were looking for presenting skills and personality. Now, however, they look more for healthcare experience, which helps, but is not as critical as the other soft skills. Personally, with the change in their culture, I wouldn't go back to this company if they doubled my current salary. Employee sat has plummeted and for a company that tried to teach other organizations to survey their employees, I found it sad that they didn't last year because the results of the previous year were abysmal.

    Interview Questions
    • Again, the process has changed. I had to present THEIR data to a panel of managers - without having any knowledge of the material. It was more for presenting skill, but it was quite intimidating!   Answer Question
    Negotiation Details
    not much room for negotiation.
    Accepted Offer
    Positive Experience
    Difficult Interview
  2. 3 people found this helpful  

    Human Resources Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took a day - interviewed at Press Ganey in September 2009.

    Interview Details

    First I had two phone interviews. Next I drove into town, they put me up in a nice hotel. The next day I spent several hours interviewing with several people in different departments. I found the interview process exhausting and Unnecessarily drawn out. For the most part everyone stuck to a script of typical questions. I sensed that most of the people conducting the interview felt stiffeled by having to ask the questions. Some people varied and asked their own style of questions. Everyone was polite and very professional. This is a conservative company. I answered every question to the best of my ability and tried my utmost to remain alert and interested in this archaic interview process.

    Interview Questions
    • Please give me an example of where you have failed or received some negative feedback in some aspect of your job performance. What did you do to try to correct this failure and what resulted from your actions?   Answer Question
    • Give me some examples of how an organization you’ve worked for has benefited from something new that tried on the job.   Answer Question
    Negotiation Details
    My offer came well below what the market will offer so I negotiated other perks to make the offer more suitable. Know the market, know your position and if it is valued within the company. Some positions are more valuable to the company than others. My position was not a direct contributor so it was not as valuable say as a Sales Executive would be. I knew what I could or couldn't negotiate with my given role. In the end I feel that Press Ganey was fair and flexible with regards to my offer.
    Accepted Offer
    Negative Experience
    Difficult Interview
  3. 1 person found this helpful  

    Instructional Designer Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 2 months - interviewed at Press Ganey.

    Interview Details

    Long and drawn out. Had to pester HR to schedule and to receive feedback. Interviewed for over 4 hours of my time and have yet to receive any feedback, offer or even next steps. However, the time spent during the interviews went very well. The people seemed committed, hard working and very smart. The interviews had all the hallmarks of 'things going well". Very surprised to have not heard a thing...no choice but to blame a low functioning recruiter/ HR person.

    Interview Questions
    • The questions were designed to get a real feel for your personality, often lead with "Tell us about a time when..."   View Answer
    No Offer
    Negative Experience
    Difficult Interview
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  5. 1 person found this helpful  

    Client Relationship Executive Interview

    Anonymous Employee  in  South Bend, IN
    Anonymous Employee in South Bend, IN
    Application Details

    I interviewed through a recruiter. The process took 3 months - interviewed at Press Ganey in March 2011.

    Interview Details

    Extremely Detailed. Long Process to ensure proper fit.

    Interview Questions
    No Offer
    Positive Experience
    Difficult Interview
  6. 1 person found this helpful  

    Marketing Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    The process took 6+ weeks - interviewed at Press Ganey in December 2008.

    Interview Details

    Press Ganey has canned questions that every interviewer is assigned. They have a huge group of people interview you, and the questions sometimes overlap. I would say to be yourself and make sure to have lots of examples of your work that you can use in the interview. They are very small-town oriented, so be aware that everyone knows everyone, and there is not a single secret in this company.

    Interview Questions
    • Give me an example of how you measured results of your marketing campaigns.   Answer Question
    • Why did you leave your previous company?   Answer Question
    Declined Offer
    Neutral Experience
    Difficult Interview

See What Press Ganey Employees Are Saying

2 people found this helpful

 Former Anonymous Employee

Pros: “The mission of the organization is meaningful and there are many great people that work there. People often like the work they do. Their core product is strong. Great clients. Good to…” Full Review

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