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Best Buy Customer Service Representative Interview Question

I interviewed in Minneapolis, MN and was asked:
"Pretend I am an an angry customer- dialogue with me right now"
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Part of a Customer Service Representative Interview Review - one of 1,418 Best Buy Interview Reviews

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give example of when you were a dissatisfied customer, and how the issues was solved/ unsolved.
- Interview Candidate on Nov 3, 2013 Flag Response

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