Higher One
3.2 of 5 24 reviews
www.higherone.com New Haven, CT 1000 to 5000 Employees

Higher One Seasonal Customer Care Agent Interview Question

"Pretend to be a bank representative, explain to a customer an overdraft fee."
Add Tags [?]
Answer Flag Question

Part of a Seasonal Customer Care Agent Interview Review - one of 10 Higher One Interview Reviews

Answers & Comments

0
of 0
votes
An overdraft fee is a fee charged by the bank when an item is presented against a customer's account and the funds for that item are not there. The charge is a fee for the processing of this item between you and the merchant or person you attempted to pay. It is also a penalty of sorts, to deter from happening again.
- Denise on Sep 19, 2011 Flag Response

To comment on this question, Sign In with Facebook or Sign Up


Tags are like keywords that help categorize interview questions that have something in common.

Glassdoor is your free inside look at Higher One interview questions and advice. All interview reviews posted anonymously by Higher One employees and interview candidates.