Progressive Corporation Claims Adjuster Interview Questions & Reviews
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Updated May 8, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 31 ratings 
“Average” Interview
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Interview Experience [?] Based on 31 ratings
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| 1–10 of 31 Progressive Corporation Interviews | Sort by |
Claims Adjuster at Progressive Corporation
Posted May 8, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 (took 2+ weeks)
The first is to get past the resume drop. Once done you would do a telephone interview. That is simple. Next you would go to the nearest Progressive facility to take a knowledge test of basic knowledge. Finally you would go to a headquarters for the area and would do an in person interview with a manager. Wasn't difficult but was a long process.
Interview Questions
Negotiation Details
Not able to negotiate on salary but hours that I could work.
Other Details
I got the interview through a College or University and the interview consisted of a Background Check, a Personality Test, an IQ/Intelligence Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Progressive Corporation
Posted May 5, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 in Woburn, MA (took 4+ weeks)
The hiring process is very structured. You apply online. If they are interested in you they will have you complete a test. If you pass the test the will schedule a phone screening with an hr rep. The hr rep will determine who moves on to the manager interviews. If you make it to a manger interview you will likely meet with two managers at the same time. The will ask you targeted selection questions. It is best to answer using the STAR format (Situation Task Action taken Results) you can google target selection questions to prepare for the interview. Be prepared to answer negative question ex. ( tell me about a time that you didn't complete a project that you were assigned).
If you are selected from the manager interview they will the finish completing the background check before making a formal offer. This can sometimes take an addititional week or two depending on your former employers.
Interview Questions
Negotiation Details
For the entry level positions the salary is predetermined and there is no negotiating.
Other Details
I Applied Online and the interview consisted of a Background Check, a Personality Test, an IQ/Intelligence Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Progressive Corporation
Posted Apr 25, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2012 in Houston, TX (took 2 weeks)
Applied through my university, the next day received an email to do a pre-employment test. Passed it, got a call to schedule a phone interview. Passed the phone interview, she scheduled a one on one interview for a month later in the city of my choice. Did that interview on a Friday and got the call that Monday with a job offer. I accepted it. The one on one interview was very easy to me at least. The behavioral questions are pretty easy to nail if you study ahead of time online and figure out what you are going to say for the actual interview. They also like it if you have a high GPA if you are coming right out of college, which I do. I start after graduation at the end of May.
Interview Questions
Negotiation Details
I was given a pay range in the interview process and was offered the highest in that pay range so i didn't feel the need to negotiate. It's pretty good compared to what the market pays in Texas.
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Progressive Corporation
Posted Apr 23, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2012 in Mount Laurel, NJ (took 4 weeks)
Once you apply online, you are emailed to take an online skills test. If you "pass" that test, you then are called to schedule a phone interview. From the phone interview, you are then called back and either given the answer on whether they liked you to go on forward to the 1 on 1 interview. 1 on 1 interview, than either hired or not.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Background Check, a Skills Test, an IQ/Intelligence Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Progressive Corporation
Posted Apr 19, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2012 in Nashville, TN (took 4 weeks)
There was a screening test that consisted of math problems and behavioral questions.
Interview Questions
Other Details
The interview consisted of a Skills Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Progressive Corporation
Posted Feb 6, 2012
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jan 2012 in Federal Way, WA (took 5 weeks)
It was a long process of interviewing.
Interview Questions
Reason for Declining
They wouldn't give me the vacation I had already planned to be out of the country for, off.
Other Details
The interview consisted of a Background Check, a Personality Test, a Skills Test, an IQ/Intelligence Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Progressive Corporation
Posted Oct 31, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2011 in Bozeman, MT (took 2 months)
Began with a phone interview, several weeks later conducted an in person interview. About a month later I was notified that I was still in the running for the position. Then about three weeks after that I was informed that I was not selected for the position. All in all the interview process took about two and a half months.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Progressive Corporation
Posted Aug 13, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2010 (took 2 weeks)
Phone interview was VERY nice asked normal questions and extremely friendly almost as if she knew me. Was asked to come in for 1:1 interview with manager who also asked same questions. Given offer over the phone accepted.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Progressive Corporation
Posted Jul 13, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2009 (took 3 weeks)
First there was a phone screening, then a computer test with various questions that tested a little of personality and intelligence, then a face to face interview. During the face to face interview they ask STAR (situation, task, action, and resolution questions). Ex: Tell me a time when you had to solve a difficult problem, what did you do and what was the result.
Interview Questions
Negotiation Details
Did not negotiate
Other Details
The interview consisted of a Background Check, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at Progressive Corporation
Posted Jun 28, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2009 in Tampa, FL (took 4 days)
Fact checking with local recruiter. 30 minute phone interview with local recruiter. 2 2hour panel interviews with 2 interviewers each. Then offer by phone 2 days later.
Interview Questions
Other Details
The interview consisted of a Background Check, a Group/Panel Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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