Progressive Corporation Interview Questions & Reviews
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Updated Feb 6, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 106 ratings 
“Average” Interview
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Interview Experience [?] Based on 106 ratings
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| 1–10 of 106 Progressive Corporation Interviews | Sort by |
Claims Adjuster at Progressive Corporation
Posted Feb 6, 2012
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jan 2012 in Federal Way, WA (took 5 weeks)
It was a long process of interviewing.
Interview Questions
Reason for Declining
They wouldn't give me the vacation I had already planned to be out of the country for, off.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
More Progressive Corporation Claims Adjuster Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Claims Generalist at Progressive Corporation
Posted Feb 3, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Feb 2012 (took 2 weeks)
I am still in the interview process. I have taken the personality and assessment test. Passed was informed to call and schedule a phoneinterview with a recruiter. I have a phone interview on Monday, Feb 6.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Personality Test, a Drug Test and a Background Check.
More Progressive Corporation Claims Generalist Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Help Desk Analyst at Progressive Corporation
Posted Jan 27, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Dec 2011 in Mayfield Heights, OH (took 2 weeks)
I felt as though Progressive was a little slow with their methods on getting through the interview process. When I originally applied they closed the offer for the position that was open, then reopened it again so I had to reapply through a different agency. Afterwards, I had to take the online personality test and then if you pass that they will request a phone interview for you a few days later. After the phone interview it took a week for them to get back to the agency and request an interview a few days after that. The people seemed to be laid back and the interviewer will ask you difficult questions. My interpretation is that they were in search of someone with in the field experience rather than just a college graduate and a certification.
Interview Questions
Other Details
I got the interview through a Staffing Agency and the interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Actuarial Analyst at Progressive Corporation
Posted Jan 25, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Cleveland, OH (took a day)
Interviewed with recruiter. Standard STAR format questions, about 5 in total.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Progressive Corporation
Posted Jan 24, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Rancho Cordova, CA (took 4+ weeks)
I have six and a half years of call center experience so I applied for the Customer Service Representative position on progressive's website. After applying a day later I recieved a email to take two pre-employment test, I took the test and the next day recieved another email informing me that I passed. A week later I recieve a call to schedule a phone interview and went over some behavior question with the recruiter. Exactly a week later I had my phone interview which lasted about 45mins(It could possibly go up to an hour & half). I checked my progress online and seen that i had made to the last and final step of the hiring process which was the 1;1 interview with two of progressive's hiring manager and a 30min sit in. I recieve a call to set up my 1;1 which took place on 1/16/12. both interviews last up to an hour each one of mine went about 50mins then I did a hour sit-in listening to calls because the second individual that interviewed me forgot I was even their(Smdh!!) I recieved a call yesterday 1/23/12 that I was passed over for other candidates(11 open positions and I couldn't get one lol) Overall the experience was so so I would have liked to work for progressive but it seems from the reviews I have read they do not want anyone experienced!! Good luck to those apply and going through the hiring proccess!!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
More Progressive Corporation Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Operations Engineer II at Progressive Corporation
Posted Jan 18, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2012 in Cleveland, OH (took 2 days)
Interview process went as expected very through and direct difficult questions were asked, also some simple personality questions were asked as well, However when it got to the background check portion this is where the interview process seem to fall apart. They used a company based in california that just absolutely does not know how to verify the accuracy of the information they are reporting.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Generalist Trainee at Progressive Corporation
Posted Jan 16, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Parsippany, NJ (took 2 weeks)
Was told to take a test the day after. It was a fairly easy test and about two days later, I was contacted for a phone interview. The phone interview was about 45 mins and consisted of going over my resume and about 6 behavioral questions. The person was very nice and told me to make sure to contact her if I did not hear about a follow up interview. A few days later I was contact to schedule an interview for the following week with a Manager. The 1:1 interview was relaxed, the person was very polite. It also consisted of about 10 behavioral questions and going over my resume. I was told I would receive an answer in a few days regardless of the decision. I was called about 5 days later and told that I did not get the position.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Personality Test and a Background Check.
More Progressive Corporation Claims Generalist Trainee Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Progressive Corporation
Posted Jan 13, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 (took 3 weeks)
I applied online, was contacted 2 weeks later to take online assessment. Passed it and was called to schedule a phone interview. In between time I was sent many emails to update application and had to submit paperwork for backgroud check to prove start and end dates of past jobs. It was somewhat frustrating having to find w2s and information to a background check company who should have access to all the information they need. Finally, on the phone interview, it started ith general questions and then behavioral. First question: What do you know about Progressive? Why Progressive? How did you hear about this position? What did you do at each job on resume and what did you like most and least about each one? Some Behavioral STAR method questions were: A time you had to learn something new, A time a customer had a bad experience with company, how did you handle it? A job where you had goals to reach. I'm waiting to hear back about next step process which is a face to face interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Personality Test and a Background Check.
More Progressive Corporation Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Customer Claims Representative at Progressive Corporation
Posted Jan 11, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2011 in Austin, TX (took 2 weeks)
I filled out the application and posted my resume. One or two days later I received an offer to come in and take the IQ, personality test. I studied some questions I found nonlinear (googled. Wunderlich test), took it and passed. Then I was invited to do a phone interview. After the phone interviewed I moved on to the 1:1 phase. I originally applied for the position in the CCU department (single vehicle claims) but they felt I lacked experience in multi taskingso offered me an interview for a position as a customer service Rep in the claims Dept. I had to come back a few days later and interviewed with a different department but still had the same questions. Questions are based on STAR format, they like specific examples.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Generalist Trainee at Progressive Corporation
Posted Dec 16, 2011
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Yonkers, NY (took 4 weeks)
Saw the position on indeed.com. I summited my resume and within 2 days I got an email from the company to take an IQ testand behavioral test. Was fairly easy. If you pass you get an email a few hours later. They email and call you to schedule a phone interview which happens about a week and a half later.
The phone interview they say is about 1hr long but it could last 30 min. They dont email u or anything for another week and a half to schedule a 1 on 1 interview.
The 1 on 1 interview was a BIG JOKE. He didnt seem interested in hiring me. when he asked me a question and i answered it I noticed he rolled his eyes.
He spent about 30 min mostly spoking about himself, wife, kids and his experiences and what he went thru in his old job and progressive . He didn't ask me about my background, education, why you want to for progressive nor what i can bring to the table.
He didnt even want to shake my hand when i left his office. Worst experience so far.
Questions.
1. Did you ever go behound the call of duty for a customer?
2. Did you ever supervise a group of people
3. Tell me about your previous jobs
4. If there was one thing you can change from your previous employement what would it be
5. Have you ever negotiated before?
6. Do you wind working saturdays and also in the field. (work outside)
7. What was the best experience you had with a customer.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
More Progressive Corporation Claims Generalist Trainee Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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