Progressive Insurance

  www.progressive.com
  www.progressive.com

Progressive Insurance Interview Questions in Cleveland, OH

Updated Dec 3, 2014
Updated Dec 3, 2014
74 Interview Reviews

Interview Experience

Interview Experience

55%
22%
21%

Getting an Interview

Getting an Interview

59%
14%
13%

Interview Difficulty

3.4
Average

Interview Difficulty

Hard

Average

Easy

74 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty
  1.  

    Software Engineer Interview

    Anonymous Interview Candidate in Cleveland, OH
    Anonymous Interview Candidate in Cleveland, OH
    Application Details

    I applied through college or university. The process took 4 weeksinterviewed at Progressive Insurance.

    Interview Details

    Progressive Insurance came to my school's career fair where we had a brief conversation then scheduled an on-campus interview the next day. The interview was 30 minutes with two recruiters that consisted of only behavior questions. The next week, I was then sent an email setting up a final interview session at their facility in Cleveland. They rented a car for me and paid for a hotel the night before the final interview session with a mixer between interview candidates and employees the night before.

    The final interview session was breakfast followed by an hour-long interview with a project manager then a break for an art tour and lunch ending with another hour-long interview with a different project manager. Both interview sessions were behavior only.

    Overall, the hiring process moved quickly and the interviews were not overbearing, asking only behavior questions. I was not extended an offer.

    Interview Questions
    • There were really no difficult questions, just standard behavior questions asking about experience and situations you have been in.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    IT Applications Programmer Senior Interview

    Anonymous Interview Candidate in Mayfield, OH
    Anonymous Interview Candidate in Mayfield, OH
    Application Details

    I applied online. The process took 2 weeksinterviewed at Progressive Insurance.

    Interview Details

    The Hiring process takes much longer than expected. 3-4 weeks for the entire process. First, Is a initial screening phone call. Next a technical screening phone call. Interview after if you pass the phone calls. 1:1 interviews with 3 people. Background check process can take a few days.The HR staff a very helpful and friendly

    The First two 1:1 interviews are from developer leads. The third interview is with the hiring manager.

    Interview Questions
    Negotiation Details
    They knew my salary from my last employer and offered me a significant amount more. It wasn't hard to accept that.
    Accepted Offer
    Positive Experience
    Average Interview

    Progressive Insurance Response

    Nov 6, 2014Talent Acquisition

    Thanks for taking the time to share your experience through our interview process. We realize it can be lengthy, but we want to make sure this is a good fit for you as much as it is for us. Congrats ... More

  3.  

    Inbound Sales Interview

    Anonymous Interview Candidate in Mayfield Heights, Cuyahoga, OH
    Anonymous Interview Candidate in Mayfield Heights, Cuyahoga, OH
    Application Details

    I applied online – interviewed at Progressive Insurance in November 2014.

    Interview Details

    The process took about 4 weeks. I had originally applied for customer then tried for sales. I received an email about 2 days after applying for the job to complete an assessment. The assessment was mostly behavioral questions also with mathematical questions took 30 minutes to complete. The next day i received an email to complete the background check which took 3 days for them to complete. I waited for about 5 days then received a call from a recruiter to attend an onsite interview event where i interviewed with 2 managers. They were both laid back and each asked a total of 15 situational questions

    Interview Questions
    • Tell me about a time when you were not able to close a sale and what did you learn?   Answer Question
    Negotiation Details
    They already have pay set up between $13.50 to $16.70 which is by experience
    Accepted Offer
    Positive Experience
    Difficult Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Highland Heights, Cuyahoga, OH
    Anonymous Interview Candidate in Highland Heights, Cuyahoga, OH
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Progressive Insurance in October 2014.

    Interview Details

    On-line assessment, phone interview, in person interview with 2 people and job shadow for 30 minutes. The reps navigate 5-6 applications. There is a large monitor that hangs from the ceiling that shows how many calls are in the queue (75-80) during my visit and how many seconds they have been waiting 240 seconds (3 minutes). The calls never end. No breathing room the cubicals are very small and the walls are short - no privacy and you can hear the loud CSR's talking over you.

    Interview Questions
    • They didn't make any effort to sell me on the company or the position. They just need to fill "slots".   Answer Question
    • The recruiter said they had 25 positions to fill. I received 3 different start times for the training schedule....no one really knew the correct schedule "yet". The start date was a week later. They didn't make any effort to make me want to work there.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  6.  

    IT Manager Interview

    Anonymous Interview Candidate in Mayfield Heights, OH
    Anonymous Interview Candidate in Mayfield Heights, OH
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Progressive Insurance in September 2014.

    Interview Details

    Behavioral interview that must follow the STAR format. Some interviewers may help you walk through the situation. Some questions are vague and not really relevant to the position applied for. It's difficult to determine if this method is effective in hiring the best possible candidate. People are very nice but the process is lengthy. Internal recruiter is very helpful in setting expectations and/or timelines.

    Interview Questions
    • Tell me about a time you weighed the pros and cons and decided against something you were being pressured to do.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  7. 1 person found this helpful  

    IT Quality Assurance Analyst Interview

    Anonymous Interview Candidate in Cleveland, OH
    Anonymous Interview Candidate in Cleveland, OH
    Application Details

    I applied through college or university. The process took 2+ monthsinterviewed at Progressive Insurance.

    Interview Details

    First interview was an HR interview and it was pretty easy. Simple academic questions as they pertained to the job and previous experience through internships. After that, there were 4 interviews onsite, where managers/leads from different departments asked me behavioral interview questions. Simple, and straight-forward.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  8. 1 person found this helpful  

    Claims Customer Service Adjuster Interview

    Anonymous Interview Candidate in Mayfield, OH
    Anonymous Interview Candidate in Mayfield, OH
    Application Details

    I applied online. The process took 3+ weeksinterviewed at Progressive Insurance in June 2014.

    Interview Details

    As others have mentioned there are several steps to the process: pre-screen selection email, math and English tests, telephone interview, interview onsite with management, potential offer, and class start. As for me I started the process in early June and it ended in later June. I was selected and went through the process successfully and conducted onsite interviews at the Mayfield Village campus. The questions being asked were STAR format so you should keep answers concise. In the end I was not selected for the position. Feedback seemed pretty bogus e.g. "they weren't sure you could handle the fast paced nature of the position" yet "you have excellent communication and came prepared with full knowledge of our company". I was not applying for a CFO position but a very basic entry level position with the company and I have prior claims experience. I've applied for several other positions as suggested by a recruiter and was turned down rather quickly for them. I am rating this negative for a few reasons: I expected to be offered a position after showing good face and good effort with preparedness and genuine interest in the company, I do not appreciate a company doing intensive background checks on my history (my passing that check and them having contacted my foreign employer) only to not offer the position - this makes a candidate with international experience such as myself look foolish to have too many people calling my foreign employer abroad checking up on me, and in regards to the last point if they don't respect candidates' professional reputation they need to stop asking for such detailed background checks or wait until they are going to offer the position to a candidate which might be a more appropriate time and save their company money. TLDR: I passed all their checks/steps but was turned down for a position for vague and nebulous reasons - company contacted my foreign employer - not happy about it.

    Interview Questions
    • Tell me about a time when you disagreed with your boss and had to convince him/her to see your side of the story.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  9.  

    IT Applications Programmer Senior Interview

    Anonymous Interview Candidate in Mayfield Heights, OH
    Anonymous Interview Candidate in Mayfield Heights, OH
    Application Details

    I applied online. The process took 3 weeksinterviewed at Progressive Insurance in May 2014.

    Interview Details

    There are about three rounds of interviews, online screen, phone interview, and in-person interview. Very professional and nothing unexpected. Talked about the design pattern, some C# questions, and query questions. Also asked some personality questions.

    Interview Questions
    • Nothing too complicated, talked about the design pattern, some C# questions, and query questions.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    IT Applications Programmer Interview

    Anonymous Interview Candidate in Mayfield, OH
    Anonymous Interview Candidate in Mayfield, OH
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at Progressive Insurance in March 2014.

    Interview Details

    Was offered a phone interview through college career fair. After the phone interview I was told that I would be moving on to an onsite interview.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  11.  

    Recruiter Interview

    Anonymous Interview Candidate in Cleveland, OH
    Anonymous Interview Candidate in Cleveland, OH
    Application Details

    I applied online. The process took 6+ weeksinterviewed at Progressive Insurance.

    Interview Details

    Progressive does an excellent job of utilizing the behavioral interview method. They have it down to a science.

    Interview Questions
    • Please share an example of a time you worked with a difficult customer. What did you do? What were the results?   Answer Question
    Negotiation Details
    Little negotiation
    Accepted Offer
    Neutral Experience
    Difficult Interview

Work at Progressive Insurance? Share Your Experiences

Progressive Insurance

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.