Progressive Insurance Interview Questions & Reviews in Mayfield Heights, Cuyahoga, OH

Interview Details – Went through a staffing agency. Started with an online assessment that was a combination wonderlic/behavioral type questions. Followed be a phone screening, which mostly entailed discussing your previous experience. If going for a tech support position, be prepared to discuss the most difficult issue(s) you had to resolve on your previous IT related job(s). Finally the actual in person interview. This interview consisted of two 15-minute parts, and mostly STAR questions ("tell me about a time when...", about 7 of them), and an opportunity to ask them questions. They really stretched me thin with the star questions, and there were a couple that I was not expecting or much prepared for. One good thing about the way they conducted the interview is that they explained what they are looking for is following the STAR format for answering, and they also gave a brief explanation of the topic before asking the question. For example, they would say, "This question deals with how you have handled stressful situations in the past..." followed by the actual question. This brief precursor was nice because it gave me a few moments to prepare my answer, instead of them just spitting question after question at me instantly without me having any chance to prepare.

The feedback they gave my staffing agency was that although I showed much enthusiasm and was prepared well for the interview, they felt I gave some examples in my past experience where I did not always follow the rules, and because of this they rejected me, stating "following procedures is high priority for this job". In the midst of trying to answer some of their tougher STAR questions, I may have spoken in a way once or twice which led them to believe I was breaking the rules in my example, but this was never actually the case. So the best advice I can give is make sure you never give an example which even gives them the SLIGHTEST inclination that you went against the rules when relating a previous experience.

I imagine progressive is a nice company to work for, but I also think they are very finicky with the way they hire people.

Interview Details – Submitted application and I I was sent an email with a link to take on line testing to determine if I was a good candidate for the job the next day. I took the tests which consisted of graph questions regarding earnings and some other basic business questions regarding loss or gains. It also included questions regarding good customer service view points. It was basically a behavioral test. After that, I was contacted the next day for a phone interview. The phone interview was a few days later. It consisted of behavioral questions, mostly from my previous/current position. At the end of the phone call I was invited for an in person interview 4 days after the phone call. I interview with two different Supervisors for an hour each. All Behavioral based questions. Be careful with what you say about why you left or are leaving your current position. Do a search on line about how to answer that questions. If you say things like "I hated my boss or I didn't get along with my co-worker's" you may as well forget receiving a job offer. They will wonder if you will just quit on them if you don't get along with your coworker. There are several other ways not to answer that question. Read up on it, on line.

Negotiation Details – There was really no negotiation phase for this position. The pay rate was listed in the job posting and that was that. Their "PTB" (paid time bank) days off are standard for every employee and increase the longer you are there.

Interview Details – Their process is very painful. You have to come in 5 or 6 times and meet with many people that you will never see again. The process is terrible and makes to want to quite and tell them to keep their job.

Reason for Declining – Tons of responsibility - average pay

Interview Details – I felt as though Progressive was a little slow with their methods on getting through the interview process. When I originally applied they closed the offer for the position that was open, then reopened it again so I had to reapply through a different agency. Afterwards, I had to take the online personality test and then if you pass that they will request a phone interview for you a few days later. After the phone interview it took a week for them to get back to the agency and request an interview a few days after that. The people seemed to be laid back and the interviewer will ask you difficult questions. My interpretation is that they were in search of someone with in the field experience rather than just a college graduate and a certification.

Interview Details – After completing a short online basic skills test, I received an email that I was to be further considered for the position. It took two months and numerous email inquiries later in order to get a phone interview; of which I was never given a formal decision. Apparently the HR Representative couldn't even send a letter denying the position, which is just tacky.

Interview Details – The phone interview was easy make sure your detailed in your answers. The in person interview consisted of two one on one interviews the first was questions based on your passed an how you handled situations with customers. The second one on one was all about your work place and policies you had to handle.

Interview Details – Compared to other companies I've interview for, their process is very structured and difficult.

I had a 1-hour phone interview and three 1 hour interviews back-to-back at one of their locations. During all interviews the interviewer wrote my responses down in columns corresponding to the STAR format. Each question had to be answered by explaining a situation or task that relates to the questions followed by the action and the result. They seem to want answers that related to a single situation that you've experienced. After 4 hours of these types of questions all started to sound the same, and so did my answers. Coming up with unique situations makes their interviews difficult.

In the end I was not offered the job because I had more of a development background instead of a mix of design and development.

Interview Details – I worked with a recruiter who did an initial screening phone interview. After that, they scheduled a time for me to come and take an analyst IQ test, which consisted of a computer exam with 50 questions and 12 minutes to answer them. After passing that, I had a phone interview with the hiring manager, which focused on past work experiences. The next step would have been a face to face interview, but they offered the position to someone else before I had my face to face.