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Raytheon Operations Engineer I Interview Question

I interviewed in Colorado Springs, CO and was asked:
"Provide an example of a positive and a negative customer service experience."
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Part of a Operations Engineer I Interview Review - one of 359 Raytheon Interview Reviews

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A positive experience was where I was able to solve the customer's issue immediately. A negative example was where the customer came in with a horrible attitude and I still had to solve their problem.

- Interview Candidate on Oct 31, 2011

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