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Providence Health & Services Clinical Analyst Interview Questions & Reviews

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Clinical Analyst Interview

Clinical Analyst
Portland, OR

The process took 7 weeks - interviewed at Providence Health & Services in February 2010.

Interview Details – Started off with an initial phone call with the hiring manager to schedule a phone interview. The phone interview was informal and consisted of 4 people who asked a battery of questions about work experience, career goals, and a general explanation of the position. After the phone interview, waited about two weeks before being invited for a 10+ person panel interview. The day before the interview, I was introduced to the IT team and sat in a steering like committee. Everyone was very pleasant and nice. The panel interview was very formal and everyone had a packet of behavioral and situational questions. This was very difficult but I was given as much time to think and answer the questions. At the end of the formal questions, it was an open session for everyone to ask their own questions. Overall, the interview went well but I do have to emphasize it was a little nerving. The work environments (hospitals) seemed pleasant but office space was lacking. Job position that was offered had lots of opportunity to learn various programming languages, improve on current systems, build database, build new relationships with clinical departments, and so forth. People are very nice. Programs/languages/systems: Centricity, McKesson, HTML, JAVA, UNIX, etc.

Interview Question – Tell me a time when you had a difficult customer and how did you resolve any issues.   Answer Question

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