Prudential

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Prudential Customer Service Representative Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

50%

Interview Experience  

50%
50%
0%

Interview Difficulty  

Average Difficulty
3 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Declined Offer

Neutral Experience

Customer Service Representative Interview

Customer Service Representative

Interviewed at Prudential

Interview Details – quick response time (less then 3 weeks between receipt of resume and interview invitation), good atmosphere, fair questions, 2 interviews in total (first with HR only, 2nd with head of department), both took about one hours each. first interview contained general questions about me and my personality, the second was more job specific.

Reason for Declining – found another position that was more promising & better paid


No Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative
Dresher, PA

I applied through an employee referral and the process took 3 weeks - interviewed at Prudential in February 2010.

Interview Details – The process started with an online application along with an employee referral. After a wait of about 2 weeks I was contacted for a breif phone interview and a few days later scheduled for a onsite interview. The interview was conducted by a manager and associate manager and I thought it went rather well. Unfortunately, I was not offered a position but was encouraged to apply for the next round of hiring.

Interview Question – After describing how managing the expectations of a demanding former employer had become an important part of that position, I was asked to cite some specific examples.   View Answer


No Offer

Neutral Experience

Average Interview

Customer Service Representative Interview

Customer Service Representative

The process took a day - interviewed at Prudential in April 2010.

Interview Details – I applied for the positon online, then I was contacted by a recruiter. The recuiter asked me a few questions on the phone and gave a rather thorough description of the job, salary, although I did nto ask for the info. I just took a perosnality, skills, and cognitive thinking test. Just wondering if anyone has any tips incase I get a face to face interview. Also, does anyone know of ways to tell if you got the job based on the recruiters/ interviewers behaviors/actions/questions?

Interview Question – Personality test   View Answers (2)

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