Public Storage
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www.publicstorage.com Glendale, CA 5000+ Employees

Public Storage Interview Questions & Reviews

Updated Jul 4, 2014
All Interviews Received Offers

Getting the Interview 

75%
13%
5%

Interview Experience 

50%
26%
22%

Interview Difficulty 

Average Difficulty
63 candidate interviews
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2 people found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Property Manager Interview

Property Manager
Chamblee, GA

I applied through other source and the process took 2 weeks - interviewed at Public Storage in July 2013.

Interview Details – Interview process was fairly straight forward. After submitting an application I was given a phone interview about two weeks later for about 20 minutes, basically just to verify my work history and resume as well as explaining the duties of the job. Afterwards I was contacted by a district manager to set up an interview. The 2nd interview was conducted by two managers, and lasted about 30 minutes. They asked me many questions, mainly aimed at seeing if I was being honest about my work experience and also to get to know my personality. Despite being a lower paying manager job ($10/hr), it was a somewhat difficult interview and very thorough. I was put "on the spot" a few times, with some interview questions being open-ended such as what did I do to prepare for this interview, how I felt about work safety, and even what superpower would I pick if I could choose one (a question to gauge my personality I believe). I was made an offer after the interview, and told I would get the job after passing a drug screening at Concentra within 48 hours and after a background check had been conducted.

Interview Question – After being asked my favorite and least favorite things about sales, I was then given a Public Storage lock and told to sell it to the manager interviewing me. I admit I was not expecting this. Since I was completely unfamiliar with the product, I took a deep breath before proceeding with my winged sales pitch.   View Answer

Negotiation Details – Since I needed a job, I did not negotiate. I don't believe it would've possible anyways.

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2 people found this helpful

No Offer

Negative Experience

Difficult Interview

District Manager Interview

District Manager
Oklahoma City, OK

I applied online and the process took 2 weeks - interviewed at Public Storage in January 2014.

Interview Details – This was the most unprofessional disorganized interview I have ever been part of. The person called 30 minutes prior to the interview needing to reschedule for later in the day. When she rang later in the day she seemed hurried, obviously had not read my resume prior to the call, and worst of all was clearly reading from a script and could not change based on my previous answers. It is as if she felt the only way to interview was to do it from a canned script and had no idea what to do with the answers.

Interview Question – At the end of the interview she indicated that if I had questions for her now was the time to ask. I asked her: "Based on my resume, and my skills and abilities, how do you think a person like me would do at this position." Her response was: "Well, I do not know much about your background, so I cannot answer that." This was after the supposed interview and after she supposedly read my resume. I am very disappointed that a company such as this has such low standards for the training of their interviewers. I also asked her of her background prior to coming to into the storage game, she indicated that it was with a Blockbuster Video store, I tried to draw comparisons from her previous job to the one she has now to see if she could see where my background could come in helpful...she was unable to do so. For the record, I have extensive multiunit management of hotels and work with REIT's, something I thought would be very transferable. I guess not, got the form letter today that they were not interested.   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

District Manager Interview

District Manager

I applied online and the process took 2 weeks - interviewed at Public Storage.

Interview Details – Phone screen, Regional Manager interview, District Manager ride along, Divisional Manager interview, COO interview at Corp Office.

Your references carry a lot of weight and will be checked. Your entire resume will be reviewed. PS does not promote Property Managers to DM, we are all outside hires. The goal is to identify individuals that demonstrate similar work experience and a track record of proven performance. We are looking for people that can succeed at the level they are interviewing all the way up to a Regional or Divisional position.

Interview Question – Every question will require a thought out response. Canned answers fall short. You'll need to be comfortable with open dialog about your opportunities.   Answer Question

Negotiation Details – There is no negotiating. Starting wage is advertised in job announcement. Expenses are reimbursed and typically include milage, tolls, and phone.

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1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Property Manager Interview

Property Manager

I applied online and the process took 2 weeks - interviewed at Public Storage.

Interview Details – 1. Apply at publistoragejobs.com
2. Either approach a current staff member and seek out a referral, or you'll have no other choice but to wait for recruiting to contact you. There is no way for you to follow up on your application on your own.
3. Once recruiter contacts you will be interviewed a minimum of 3 times.
4. After successfully completing the interview process, they will make a hiring offer.
5. Once you accept their offer, the company will conduct a thorough background check and a drug screening, before you will be onboarded.
6. After being onboarded, paid training will begin.

Interview Question – The interview process is completely scripted.
You will be asked about the 3 most positive and negative experiences during your highest level of educational instruction.
You will be asked about 3 positives and 3 negatives from your last 3 jobs.
You will be asked how you could have exceeded the positives and resolved the negatives.
You will be asked what your most trying time in life has been to date.
  View Answer

Negotiation Details – There is zero negation in the field management positions.

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4 people found this helpful

Declined Offer

Negative Experience

Difficult Interview

District Manager Interview

District Manager
Dallas, TX

I applied online and the process took 4 weeks - interviewed at Public Storage in February 2014.

Interview Details – The interview process is a 30 minute phone interview with the Regional V.P. Once the phone interview is complete, there will be a 2 hour interview with two individuals, usually the regional V.P.'s in your area. You will then be asked to do a half day "ride along" with a local DM to see what they do in their typical day. If you make it to this point, you will have a 1 hour interview with the Divisional V.P. who is over the Regional V.P.'s. At this point, you will be asked to fly to Glendale, California for a 1 hour interview with the C.O.O. Shawn Weidman. Public Storage is very unprofessional in the way they do business. I was called and set up a time for a phone interview on a Thursday evening at 7pm. I planned my family's time around this call, but the call never came. A wee later, I got a call from the Regional V.P. Dan Fabricant stating that he was sorry but Outlook must have deleted the appointment. I continued through the process against my better judgment. At the end of the process, I was asked to fly to California to meet with the C.O.O. during spring break on 1 days notice. I made it happen and flew into Los Angeles, arriving at 8:30pm on Wednesday night. After a 45 minute cab ride, I made it to the hotel that was arranged for me. I got into bed at around 11pm (1am Dallas time), with a 8am interview scheduled on Thursday morning. After getting up at 6am on Thursday morning, I called a cab. Made it to Public Storage offices which was only 10 minutes from the hotel at 7:15am. l sat in the lobby of Public Storage until 8:30am for a 8am interview. After meeting Mr. Weidmann in person, I see the issue with Public Storage. He is a very self-absorbed person. I made it from Dallas, TX to California on a days notice, and was 45 minutes early for the interview. Mr. Weidmann, living local I would guess, can't make it there for a scheduled interview. Poor leadership at best!

Interview Question – What was your biggest challenge? They will ask this question about high school, college, and every job you have ever had. They will also ask your high points of each, but it seems that it's often more difficult to come up with the challenges.   Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

DM Interview

DM

I applied through a recruiter and the process took 2+ weeks - interviewed at Public Storage.

Interview Details – Long - lots of questions and people to meet

Interview Question – How my time in high school went.   Answer Question

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No Offer

Neutral Experience

Average Interview

Relief Manager Interview

Relief Manager
Los Angeles, CA

Interviewed at Public Storage

Interview Details – Applied online was called the next day. 3 interviews: phone with recruiting manager, in person with district manager & regional manager. It helps if you were referred by a current employee. Currently in the interview stages, phone interview occurred recently

Interview Question – Was asked 3 biggest strengths & 3 biggest weaknesses. FYI they don't generally promote within the company but they do seek long term candidates for the relief manager position. Mention you are looking for a long term position. They do check references, conduct background check & drug testing. If you are currently employed and planning to quit be prepared to tell them why... they will ask   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Relief Manager Interview

Relief Manager
Orlando, FL

I applied online and the process took 3 days - interviewed at Public Storage in May 2011.

Interview Details – Got an e-mail about my candidacy and asked that I call to schedule a phone interview. The phone interview and initial communication was enjoyable and professional. Everything seemed to be communicated well and expectations were accurately set. The onsite interview was also enjoyable while a little unorganized.

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Accepted Offer

Positive Experience

Average Interview

Property Manager/KTP Interview

Property Manager/KTP
Brooklyn, NY

I applied through a recruiter and the process took 2 days - interviewed at Public Storage in July 2009.

Interview Details – Interview process was simple. Dress to impress.

Interview Question – How I overcome difficult customers.   Answer Question

Negotiation Details – No need too.

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No Offer

Neutral Experience

Average Interview

Public Storage Retail Associate Position Interview

Public Storage Retail Associate Position

I applied online and the process took 3 days - interviewed at Public Storage.

Interview Details – I applied around midnight online and received a call the next day from HR. They did a little interview over the phone. Mainly to talk about previous work and resume. I then got called from a manager about an hour later. Scheduled an interview for the following day. Interview lasted for about 10 minutes. Later on in the day I received a phone call from the manager to schedule a second interview with the district manager. It was scheduled for the following day. That interview lasted about 7 minutes.

Interview Question – Just basic questions. Tell me about yourself. Why public storage.   Answer Question

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