Glassdoor is your free inside look at Publix interview questions and advice. All 119 interview reviews posted anonymously by Publix employees and interview candidates.
Accepted Offer – Reviewed May 15, 2013 New
Interview Details –
The application takes place in-store and is done on a computer located near the front of the store. The application does take some time (about 45 minutes) and it remains in the system for about 6 months, but the application has to be renewed every 30 days to stay active. Got a call a few days later from a local store and I was offered an interview.
The interview itself was very laid-back and relaxed and it was, as other posters here have mentioned, like a normal conversation. They just want to get to know you and find out what your interests are.
After the interview, I got a call about 2-4 days later and was offered a job to work at Publix. The process to get actually hired does take about week, and most of it is the time taken for the drug results to come back in. After the drug results come back (the procedure is done by taking a collection sample of your saliva) and state you are drug-free then you will go to orientation and you will soon be working in-store.
Starting out is usually done with a manager supervising you to make sure everything is right. Most important thing about Publix is maintaining their high status of customer service; their slogan, "Where shopping is a pleasure," is kept to the highest standard here and you really need to make customers' shopping experiences a pleasure.
Interview Question – Was really just like having a normal conversation. Don't be too nervous about the interview. As long as you know who you are then you will be perfectly fine. If you don't know yourself then I suggest you follow the path of the main character in "Eat, Pray, Love" and find out who you are... kidding. View Answer
Negotiation Details – TAKE THE OFFER!
Accepted Offer – Interviewed in Alpharetta, GA – Reviewed May 12, 2013 New
Interview Details – Hiring process consisted of an initial technical phone screen where basic questions are asked (subnetting, public vs private IP addresses). The 2nd interview was also technical with the manager of the group where he goes over the things you say you know (routing, switching, firewalls, load balancing) and what technologies you've worked on. He gave the oppertunity to ask questions about the company or any technical questions you have to ask. Final interview was a panel of about 10 people asking various questions ranging from routing, to switching to load balancing, how you would locate a server on the network.
Interview Question – Describe how you would configure SSL offloading on a Cisco ACE load balancer. What's the difference between type 1 and type 2 LSA? Answer Question
Negotiation Details – There wasn't much of a negotiation. Always ask for how much you're worth plus 15%. If you know what you're doing, you'll get your money.
Accepted Offer – Interviewed in Hilton Head Island, SC May 2011 – Reviewed May 8, 2013 New
Interview Details – I was hired during the Summer. The application process was electronic and was handled by Publix HQ. The interview was relatively informal and with the store's manager. After showing I was a relatively competent individual, he hired me and gave me a tour of the store.
Interview Question – No challenging questions. He explained that I would work long days (10-15 hour shifts). Answer Question
Negotiation Details – No negotiation. The hourly wage is predetermined based on store location and education.
Accepted Offer – Interviewed in Canton, GA Jul 2009 – Reviewed May 6, 2013
Interview Details – I was brought in because I knew someone that already worked there. The only real way I see of getting your foot in the door is if you know someone that already works within the store, as they can step forward and introduce you.
Interview Question – Do you know the Publix promise? Answer Question
Accepted Offer – Interviewed in Atlanta, GA – Reviewed May 2, 2013
Interview Details –
Same-day call for same-day interview.
Short, questionnaire-type first interview with store manager and related department managers.
On-the-spot drug test and E-verify.
Background check disclosure form.
Group sessions (paid), video lessons, hands-on training (in that order).
What would you do if...?
Have you ever...? etc
Negotiation Details – No negotiation. Take it or leave it.
Accepted Offer – Interviewed in Pace, FL Apr 2013 – Reviewed Apr 24, 2013
Interview Details –
I put in an application at the location in Pensacola, FL. It was in store, which I think is required anyway. I put down that I had complete open availability, because I was looking mainly for a job for summer since my current job isn't open during that season. I put in my application on Thursday and received a phone call that following Tuesday for the location in Pace. He asked me to come in for an interview the next day, and the day after that he called me saying he wanted to hire me and asked me to come in for my drug test.
The interview was really simple. It only took about 20 minutes. He just wanted to explain a little bit about the store, the job, himself, and asked about me. The interview was extremely easy. He asked why I loved people, if I was good at working as a team, and asked about a time I had an upset customer and how I handled it.
HINT: If you have open availability, you're more likely to be called in for an interview and then hired.
Interview Question – Asked me for an example of when I had an upset customer, and the steps I went through to resolve the issue. Answer Question
Negotiation Details – He said $8/hr. I was kind of hesitant, but agreed. He heard it in my voice and reassured me by saying they have evaluations every 6 months and during each I'm eligible for a raise.
Accepted Offer – Interviewed in Atlanta, GA Nov 2012 – Reviewed Apr 23, 2013
Interview Details – On the first interview you'll be interviewed by on of the lower managers of the store. They will ask you your 5 year plan, to tell them about yourself, and what you think the company means. On the second interview the store manager will ask you the same.
Interview Question – The most difficult question they asked me was what do I think good customer service is. View Answer
Accepted Offer – Reviewed Apr 15, 2013
Interview Details – It's very hard to get into Publix. It is recommended that after you submit your application you introduce yourself to the manager and come back to speak to them from time to time to let them know that you are still interested in a job. I only had one interview where I also offered the job contingent upon my drug test.
Interview Question – I don't remember. I applied over 5 years ago. Sorry Answer Question
Negotiation Details – No negotiation
Accepted Offer – Interviewed in Tampa, FL Feb 2010 – Reviewed Apr 15, 2013
Interview Details – You have to apply in the store at the employment center computer. Your information will go to all stores in your area, so you may get called from a store at a different location than the one you applied. If you don't hear anything within 2 weeks, call and speak with the store or assistant store manager. There is an interview and drug test. Once results come back you are set up for weekend orientation and then begin your job.
Interview Question – The interview questions are not generally "tell me a time when..." questions. They are mostly just conversations that ask about your interests and positions you may be interested/qualified. Answer Question
Negotiation Details – I was told the hourly rate during the interview. I did not negotiate but found out later that it is definitely possible to do so.
Accepted Offer – Reviewed Apr 11, 2013
Interview Details – Interview with two mangers, just have a good smile and be yourself
Interview Question – Asked basic question, why you want the job, tell me about yourself, are you a minor Answer Question
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