Farmers Insurance Group
2.9 of 5 707 reviews Los Angeles, CA 5000+ Employees

Farmers Insurance Group Office Claims Representative Interview Question

I interviewed in Olathe, KS and was asked:
"Question: As the owner of a refrigerator company, you take great pride in the refrigerator products produced and sold to your customers. Customer service is the number one priority. A customer contacted you and advised you that after thirteen months, the refrigerator you sold them no longer works. Your company provides a one-year warranty for parts and labor. What would be your process in handling the customer’s complaint?"
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Part of a Office Claims Representative Interview Review - one of 229 Farmers Insurance Group Interview Reviews

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Farmers Insurance Group – Why Work for Us?

Farmers Insurance Group is a leading insurer group, providing insurance for automobiles, homes, small businesses and specialty products, and a wide range of other insurance and financial services products. Farmers… Full Overview

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