View All num of num See all Photos Farmers Insurance Group www.farmers.com Engaged Employer Overview Reviews Salaries Interviews Jobs Photos Benefits 1.0k Reviews 884 Salaries 309 Interviews 232 Jobs Follow Add Interview Follow Add Interview Interview Question Office Claims Representative Interview Olathe, KS Farmers Insurance Group Question: As the owner of a refrigerator company, you take great pride in the refrigerator products produced and sold to your customers. Customer service is the number one priority. A customer contacted you and advised you that after thirteen months, the refrigerator you sold them no longer works. Your company provides a one-year warranty for parts and labor. What would be your process in handling the customer’s complaint? Tags: See more , See less 8 Answer Add Tags Answer Interview Answer 1 Answer ▲ 0 ▼ I gave my answer but never received feedback. Interview Candidate on Aug 31, 2011 Interviews > Office Claims Representative > Farmers Insurance Group Add Answers or Comments To comment on this, Sign In or Sign Up.