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IRS Customer Service Representative Interview Question

I interviewed in Andover, MA and was asked:
"Questions range from: When will I get my refund? When will I have to make payments? What penalties might I face?"
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Part of a Customer Service Representative Interview Review - one of 90 IRS Interview Reviews

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All the answers are in the packet provided you just need to be able to quickly find it and provide a clear answer.
- Interview Candidate on Nov 7, 2011 Flag Response

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