Questrade Client Services Specialist Interview Questions

Updated Jun 4, 2015
8 Interview Reviews

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Client Service Specialist Interview

Anonymous Employee in Toronto, ON (Canada)
No Offer
Positive Experience
Average Interview

Application

I applied online. The process took 4+ weeksinterviewed at Questrade (Toronto, ON (Canada)) in May 2015.

Interview

pretty straight forward. You get a call that briefly asks you some questions like did you complete csc and if you have trading experience.
Next step is an in-person interview /computer quiz.
The computer test asks some trading knowledge questions like what a limit order is or a stop order and it has a typing component to test your typing speed
There is also a panel style interview that would be with the HR managers and your potential supervisors.

Interview Questions

Other Interview Reviews for Questrade

  1.  

    Client Services Specialist Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Questrade (Toronto, ON (Canada)) in October 2014.

    Interview

    typing test and interview, it was about 30 min and ask for definition of calls and puts. HR staff are really nice and test and interview happen at the day. Interview is about 30 min as well.

    Interview Questions

  2. Helpful (1)  

    Client Services Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    Phone interview is easy. They ask mostly about what you know about the market, 5 year career goal and customer service experience. It only takes about 10 minute. Got invited to a group interview thereafter

  3. Helpful (1)  

    Clients Services Specialist Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Questrade in September 2014.

    Interview

    Called for a phone interview on basic interview questions. Invited to company eight days later. There was a computer test sesion and also a face to face interview session on that day. Nothing suprising, but not all the interviewers were very friendly. Received a decline email whithin one week.

    Interview Questions

    • Describe a time when you have dispute with your customer.
      What is a limit order?
       
      Answer Question
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  5.  

    Client Services Specialist Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeksinterviewed at Questrade (Toronto, ON (Canada)) in June 2012.

    Interview

    Phone Call
    Panel Interview

    Interview Questions

  6.  

    Client Service Specialist Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Questrade (Toronto, ON (Canada)) in April 2011.

    Interview

    No HR interview, only one face to face interview with supervisor and manager.

    Interview Questions

    • Behavior questions and knowledge from csc   1 Answer
  7.  

    Client Services Specialist Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Questrade (Toronto, ON (Canada)) in March 2011.

    Interview

    -Phone interview>Face to face interview with 3 supervisors and a manager one on one.

    Interview Questions

    Negotiation

    No

  8. Helpful (1)  

    Client Service Specialist Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Questrade (Toronto, ON (Canada)) in November 2009.

    Interview

    I was interviewed over phone and was invited to the office. I wrote a small test (technical) and sat for 1:1 interview. I received emailed confirmation in 2 weeks.

    Interview Questions

    • There was no surprise question. It is important to have knowledge about capital market (stock and option) and security trading. There will be technical questions.   Answer Question

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