Questrade Customer Service Specialist Interview Questions

3 Interview Reviews

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Customer Service Specialist Interview

Anonymous Interview Candidate
Accepted Offer
Neutral Experience
Average Interview
Accepted Offer
Neutral Experience
Average Interview

Application

I applied through an employee referral. The process took 2 weeksinterviewed at Questrade.

Interview

You will be prescreened by HR and you will be expected to write a test on your knowledge of the stock market and trading. After that you will complete an initial interview with the HR representative who will determine if they will continue with your application. The successfull candidates will then have to do a second interview infront of the Service supervisors (a panel of 2 or 3)

Interview Questions

Negotiation

No negotiations

Other Interview Reviews for Questrade

  1. Helpful (1)  

    Customer Service Specialist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Accepted Offer

    Application

    I applied online. The process took 3 daysinterviewed at Questrade.

    Interview

    Low stress phone interview, the questions were as expected. Eg. What is your 5 year plan and why do you choose Questrade. They also ask you about your customer service experience on the phone.

    Interview Questions

  2.  

    Customer Services Specialist Interview

    Anonymous Employee in Toronto, ON (Canada)
    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Questrade (Toronto, ON (Canada)) in October 2012.

    Interview

    phone interview-ask ur 3-5 career goal, customer services through phone experience, talk about ur self. took about 5-10 mins over telephone

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