Questrade Customer Services Specialist Interview Questions

Updated Aug 11, 2014
Updated Aug 11, 2014
3 Interview Reviews

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Customer Service Specialist Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied through an employee referral. The process took 2 weeks - interviewed at Questrade.

Interview Details

You will be prescreened by HR and you will be expected to write a test on your knowledge of the stock market and trading. After that you will complete an initial interview with the HR representative who will determine if they will continue with your application. The successfull candidates will then have to do a second interview infront of the Service supervisors (a panel of 2 or 3)

Interview Questions
Negotiation Details
No negotiations
Accepted Offer
Neutral Experience
Average Interview

Other Interview Reviews for Questrade

  1. 1 person found this helpful  

    Customer Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 days - interviewed at Questrade.

    Interview Details

    Low stress phone interview, the questions were as expected. Eg. What is your 5 year plan and why do you choose Questrade. They also ask you about your customer service experience on the phone.

    Interview Questions
    Accepted Offer
  2.  

    Customer Services Specialist Interview

    Anonymous Interview Candidate  in  Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took 1 week - interviewed at Questrade in October 2012.

    Interview Details

    phone interview-ask ur 3-5 career goal, customer services through phone experience, talk about ur self. took about 5-10 mins over telephone

    No Offer
    Positive Experience
    Easy Interview

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