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Qwest Customer Sales and Service Associate Interview Questions & Reviews
Getting the Interview 2 Interviews
Interview Experience 2 Ratings
Customer Sales and Service Associate at Qwest
Accepted Offer – Interviewed in Salt Lake City, UT Aug 2007 – Reviewed Sep 1, 2009
Interview Details – Consisted of phone interview then 1:1 interview with upper level manager. Interview questions consisted of basic S.T.A.R. questionaire. S.T.A.R. is situation, task, action, result. They asked questions like describe a time when you had a difficult client, describe the scenario and outcome.
Interview Question – Describe a time you had a difficult client, what happened, and how did you resolve it. View Answer
Negotiation Details – N/A
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Sales and Service Associate at Qwest
Declined Offer – Interviewed in Apr 2010 – Reviewed May 20, 2010
Interview Details – I applied online and was called back a few days later. I was interviewd over the phone. I had to give examples of my customer service experience. I explained about a situation a customer was having and how i helped to resolve it.
Interview Questions
- Explain a situation that you helped a customer. View Answer
- What pay rate are you looking for? View Answer
Reason for Declining – It was in anouther state.
Helpful Interview?
Yes |
No
Problem with this interview?
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