Qwest

  www.qwestsoftwareservices.com
Work in HR? Unlock Free Profile

Qwest Customer Sales and Service Associate Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

100%

Interview Experience  

50%
50%
0%

Interview Difficulty  

Average Difficulty
2 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Easy Interview

Customer Sales and Service Associate Interview

Customer Sales and Service Associate
Salt Lake City, UT

I applied online and the process took 3 days - interviewed at Qwest in August 2007.

Interview Details – Consisted of phone interview then 1:1 interview with upper level manager. Interview questions consisted of basic S.T.A.R. questionaire. S.T.A.R. is situation, task, action, result. They asked questions like describe a time when you had a difficult client, describe the scenario and outcome.

Interview Question – Describe a time you had a difficult client, what happened, and how did you resolve it.   View Answer

Negotiation Details – N/A


Declined Offer

Positive Experience

Very Easy Interview

Customer Sales and Service Associate Interview

Customer Sales and Service Associate

I applied online and the process took a day - interviewed at Qwest in April 2010.

Interview Details – I applied online and was called back a few days later. I was interviewd over the phone. I had to give examples of my customer service experience. I explained about a situation a customer was having and how i helped to resolve it.

Interview Questions

Reason for Declining – It was in anouther state.

Worked for Qwest? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.