Qwest Customer Sales and Service Associate Interview Questions & Reviews
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Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 2 ratings 
“Very Easy” Interview
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Interview Experience [?] Based on 2 ratings
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| 1–2 of 2 Qwest Interviews | Sort by |
Customer Sales and Service Associate at Qwest
Posted May 20, 2010
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Apr 2010 (took a day)
I applied online and was called back a few days later. I was interviewd over the phone. I had to give examples of my customer service experience. I explained about a situation a customer was having and how i helped to resolve it.
Interview Questions
Reason for Declining
It was in anouther state.
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Sales and Service Associate at Qwest
Posted Sep 1, 2009
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2007 in Salt Lake City, UT (took 3 days)
Consisted of phone interview then 1:1 interview with upper level manager. Interview questions consisted of basic S.T.A.R. questionaire. S.T.A.R. is situation, task, action, result. They asked questions like describe a time when you had a difficult client, describe the scenario and outcome.
Interview Questions
Negotiation Details
N/A
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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