Getting an Interview
Getting an Interview
Interviews for Top Jobs at R.R. Donnelley
- Project Manager (6)
- Account Manager (5)
- Project Coordinator (4)
- Research Associate (3)
- Material Handler (3)
- Financial Analyst (3)
- Customer Service Representative (3)
- Leadership Development Program (2)
- Graphic Designer (2)
- Credit Analyst (2)
- Programmer/Analyst (2)
- Research Analyst (2)
- Auditor (1)
- Proof Reader (1)
- Quality (1)
- Customer Serfvice Representative (1)
- Customer Service (1)
- Electrician (1)
- Employee Relations (1)
- Material Handler I (1)
- Technician (1)
- Creative Director (1)
- Sales Assistant (1)
- Composition Coordinator (1)
- Communications (1)
- Manufacturing Supervisor (1)
- Master PLanner (1)
- Senior Financial Analyst (1)
- Digital Account Manager (1)
- Pressroom Assistant (1)
Customer Service Representative Interview
I applied online – interviewed at R.R. Donnelley.
Initial phone interview, followed by a face to face interview with 2 employees, roughly 45 minutes.
- For me, it was when they asked about a time I gave excellent customer service. Answer Question
Other Interview Reviews for R.R. Donnelley
Customer Service Representative InterviewNo OfferAverage Interview
I applied online. The process took 2 days – interviewed at R.R. Donnelley (Phoenix, AZ).
I had a phone and face-to-face interview with the hiring manager. I was surprised that all correspondence was handled by the hiring manager and not by Human Resources. I thought both interviews went well. The face-to-face interview consisted of me, the hiring manager and a team lead. The company only notified me of their final decision after I followed up.
- There were not any difficult or unexpected questions. 1 Answer
Customer Service Representative InterviewDeclined OfferNeutral ExperienceAverage Interview
I applied through other source. The process took 1 day – interviewed at R.R. Donnelley in February 2011.
I was ask to give a brief example of how I could benefit the CSR dept. The manager was very friendly as that he explained that I was chosen because of my versitility in the company. I was not interested due to the fact that you would be on call 24/7.
- How would you handle an irate customer in the middle of the night. 1 Answer
Reasons for Declining
The pay increase was not enough to justify the hours expected from you, and the job was very demanding mentally.