Getting an Interview
Getting an Interview
Interviews for Top Jobs at R.R. Donnelley
- Project Manager (6)
- Account Manager (5)
- Customer Service Representative (4)
- Research Associate (4)
- Project Coordinator (4)
- Material Handler (3)
- Financial Analyst (3)
- Leadership Development Program (2)
- Graphic Designer (2)
- Financial Associate (2)
- Research Analyst (2)
- Programmer/Analyst (2)
- Credit Analyst (2)
- Customer Service (2)
- Order Selector (1)
- Electrician (1)
- Employee Relations (1)
- Entry Level (1)
- Customer Serfvice Representative (1)
- Proof Reader (1)
- Quality (1)
- Auditor (1)
- Manufacturing Supervisor (1)
- Master PLanner (1)
- Sales Assistant (1)
- Composition Coordinator (1)
- Communications (1)
- Material Handler I (1)
- Technician (1)
- Creative Director (1)
Customer Service Representative Interview
I applied online. I interviewed at R.R. Donnelley.
Initial phone interview, followed by a face to face interview with 2 employees, roughly 45 minutes.
- For me, it was when they asked about a time I gave excellent customer service. Answer Question
Other Interview Reviews for R.R. Donnelley
Customer Service Representative InterviewNo OfferAverage Interview
I applied online. The process took 2 days. I interviewed at R.R. Donnelley (Phoenix, AZ).
I had a phone and face-to-face interview with the hiring manager. I was surprised that all correspondence was handled by the hiring manager and not by Human Resources. I thought both interviews went well. The face-to-face interview consisted of me, the hiring manager and a team lead. The company only notified me of their final decision after I followed up.
- There were not any difficult or unexpected questions. 1 Answer
Customer Service Representative InterviewAccepted OfferPositive ExperienceAverage Interview
I applied online. The process took 5 days. I interviewed at R.R. Donnelley (Mandaluyong City (Philippines)) in July 2015.
It was very easy. So many exams though. There's this exam wherein you'll have to spot errors. It's very easy but it tested my patience as well. HR interview was easy as well, Manager interview was average.
- What would make you leave our company? Answer Question
If you don't wanna start at 19k, don't apply. However if you wanna have a normal life (dayshift and weekends off) then this is for you!
Customer Service Representative InterviewDeclined OfferNeutral ExperienceAverage Interview
I applied through other source. The process took 1 day. I interviewed at R.R. Donnelley in February 2011.
I was ask to give a brief example of how I could benefit the CSR dept. The manager was very friendly as that he explained that I was chosen because of my versitility in the company. I was not interested due to the fact that you would be on call 24/7.
- How would you handle an irate customer in the middle of the night. 1 Answer
Reasons for Declining
The pay increase was not enough to justify the hours expected from you, and the job was very demanding mentally.