I applied through an employee referral and the process took 4+ weeks - interviewed at RBC Insurance in February 2014.
Interview Details – Panel review with three hiring managers. Questions like "How much do you know about RBC?" "Why this position?" "Why call center?" And rest of them is behavioral questions. They don't expect you to know a lot about this position (you don't have to have the OTL license). Just try to speak everything clearly as this is a call center job.
Interviewed at RBC Insurance
Interview Details – 1. Phone Interview; 2. Assessment; 3. Face to Face Interview
I applied online and the process took a day - interviewed at RBC Insurance in December 2011.
Interview Details – 2 Phone interviews and an aptitude test, and pass the Insurance License test.
I applied through a recruiter and the process took 2 weeks - interviewed at RBC Insurance in April 2008.
Interview Details – 1st Phone interview within few days after resume sent out.
Arrange to complete personality and coputer skill test next week.
Recruiter called to advise results and arrange to meet with department manager.
In person interview with department manager.
Offered a position few days after and advised salary for the job.
Sent back employment offer and background check.
Job start 2 wks after job offered by phone from department manager.
Interview Question – Don't remember. View Answer
Very Difficult Interview
I applied through an employee referral and the process took 6 weeks - interviewed at RBC Insurance in March 2011.
Interview Details – Very odd way of interviewing - submitted my resume to the branch manager directly. That same day I was asked for an interview for two days from then. I went to the 1:1, the branch manager was very nice, but intense. He interviewed me for about 45 minutes and then sent each employee (2 others) in one by one to interview me themselves. After an hour and 20 minutes, my interview was over. I thought it went well, considering the ambush of intense questioning. About an hour later I received an email from HR at their head office asking me to fill out a questionnaire and send it back. So I did that. Five days later I received an email from a different HR rep saying I have advanced to another round of interviewing which would be a phone interview. The phone interview was set up for 2 weeks from that day. Two weeks later, I have my phone interview. Very difficult, unexpected questions from a different HR rep. It did not go so well and I knew that. She said it would be two weeks before I knew if I advanced to yet ANOTHER round of interviews, this time a call-in with their hiring team. I received an email about a week and a half later saying I was not chosen to move on. It was a generic email sent from an HR rep. I was lucky it said my name.
I applied online and the process took a day - interviewed at RBC Insurance in February 2009.
Interview Details – i was good that time but they didn't call me back.
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