REI Cashier Interview Questions & Reviews
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Updated Apr 20, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 3 ratings 
“Average” Interview
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Interview Experience [?] Based on 3 ratings
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Cashier at REI
Posted Apr 20, 2012
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Apr 2012 (took 2 weeks)
I received a call about a week after applying online and was asked some basic screening questions mostly about why I wanted to work for REI after which I was asked if I could make it to one of two interview times. I arrived at the interview and was one of a few people actually dressed for an interview. Most of the other applicants looked as though they had just rolled out of bed and were wearing jeans, t-shirts, etc. The group interview started off with introductions; name, favorite outdoor activity, and why you want to work at REI. After the introductions we were separated into groups and were asked to discuss what good and bad customer service were while a group of managers wandered around and listened in then a member of the group presented our thoughts to the others. The groups were switched up and then we were to discuss REI's mission statement and once again a member of the group presented it to the rest. Finally we were paired off and were tasked with selling a product. The whole experience seemed very thrown together and unprofessional and was very dependent on who was in your group and how cooperative they are, especially the selling role play. If you're in a group with a very attention hungry person they will take over and basically not allow you to speak or present and when you are speaking you don't even know if anyone is listening. In my case it seemed that the managers weren't really paying much attention during the whole process. The lack of 1:1 interviews is frustrating because the whole group interview process caters towards those who must always be the center of attention and completely disregards outdoor skills and experience, retail experience, and product knowledge which one would assume are key attributes when working for REI. You could be Chris Sharma, Ed Viesturs or Reinhold Messner and unless you feel compelled to be the loudest one in the room you will not get a job at REI because you simply won't be acknowledged. I did appreciate the call to tell me that I wasn't going to be offered the job, even though it was weeks later and I already knew I wasn't going to. The overall experience made me uninterested in working for REI, especially since the offered wage was dollars less than i'm currently making at another job where i'm getting more hours than I would have at REI. REI caters to those who want to buy new clothes every season and who want to look like they live an outdoor lifestyle rather than those who actually do. This has been common knowledge for years and apparent as soon as you walk into the store and start asking questions. Good thing there are online retailers that have the same return policy and actually carry technical gear instead of just Patagonia t-shirts in a new shade of brown each season which is why i've been giving them my business instead of REI for years now and the whole interview process has cemented my decision.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at REI
Posted Jan 19, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Seattle, WA (took 3 weeks)
I was one of 150 applicants for 15 cashier positions that opened up for holiday sales. I made the first cut to the second round of roughly 50 candidates. The job posting appeared on Craig's List. The instructions were confusing and it was difficult to find the right steps to take to fulfill all the application requirements.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Presentation and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier at REI
Posted Apr 27, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Fort Collins, CO (took 4 weeks)
I was contacted about a week after I applied online by a store associate and asked some basic screening questions. At the end of the call, she set me up for a group interview about a week later. Maybe it was the store's location in a "progressive" area (read: emphasizing teamwork over competition so no one's precious self esteem is hurt), but the group interview was pretty ridiculous. No direct questions were asked and I felt like I was doing a silly high school group project... Even for a cashier position (the interview included candidates for cashiers and sales associates), they seemed to expect expertise on a range of outdoor sports. That seems to bias it toward people who have money to spend on these things, which doesn't include me. On the plus side, they outlined the company's values clearly and did contact me before the latest date they gave at the interview.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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