REI

www.rei.com

REI Interview Questions

Updated Jan 15, 2015
Updated Jan 15, 2015
158 Interview Reviews

Interview Experience

Interview Experience

71%
15%
13%

Getting an Interview

Getting an Interview

65%
14%
7%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1. 2 people found this helpful  

    Sales Lead Interview

    Anonymous Interview Candidate in Bellingham, WA
    Anonymous Interview Candidate in Bellingham, WA
    Application Details

    I applied online – interviewed at REI.

    Interview Details

    Phone interview which was a very basic screening type interview. He asked about my previous work history and why I wanted to work at REI.

    The interviewer asked to set up an in-person interview with himself and another manager right away.

    The two that interviewed me seemed very uninterested and distracted upon meeting them.

    Questions were read from a piece of paper and the whole process seemed rushed. Only one question about previous work experience. Neither of the interviewers even looked at my resumé. Mostly situational type questions about how you would handle certain situations on the sales floor. All of the questions were very basic for this type of interview so nothing caught me off guard. The majority of the interview was spent by them talking about the position and about their own careers at REI.

    Interview Questions
    • Talk about a problem that you have faced and what was your solution. Also talk about how you implemented this solution.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  2. 2 people found this helpful  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at REI.

    Interview Details

    If you are being referred by a friend, DO NOT apply until they send you an email invitation to apply or you wont' be considered a referral. Being a referral is good for you and them, so follow the invitation to apply email, and don't get in REI's database first. You'll be contacted by phone and invited to a group interview. The group interviews have lots of applicants (maybe 30) and lots of interviewers (maybe 10). They're fun and silly, and REI is looking to see your personality and communication style. Dress in clean, well maintained casual or outdoorsy clothing.

    Interview Questions
    • "If you were a piece of outdoor gear, what would you be and why?"
      OR "Sell me this pencil."
       
      View Answer
    Negotiation Details
    They offered me a wage. I said I was sorry, and I really wanted to work there, but I was worth more money to REI than that. They'd still find me a great value at a dollar more, and it would be unwise of me to give them my abilities for less. They met my request.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Product Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at REI in May 2014.

    Interview Details

    Group interview beginning with introducing yourself. You group up and present a product. You group up again to present best and worst customer service experiences. The Store management observes you interacting with the group and how you present yourself.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I only had one other interview experance which was on the spot hiring. REI had two group interviews in my option sort of awakrd.

    Interview Questions
    • They had us stand up in the group and sell some things which I didn't even know.   Answer Question
    Accepted Offer
  6.  

    Sales Specialist Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through a staffing agency. The process took 2 daysinterviewed at REI.

    Interview Details

    Candidate-group interview. Informal. Small groups are given problem statements and the group's work is observed.

    Interview Questions
    • How would you handle a difficult customer who was very demanding?   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 4 people found this helpful  

    Sales Specialist Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 4 daysinterviewed at REI in April 2014.

    Interview Details

    I applied on Sunday and was contacted by the recruiting team on Wednesday to schedule a group interview. I was very impressed with how efficient and detailed the recruitment was throughout the whole process. Emails included required training dates and specific instructions. They even sent multiple reminder emails for the group interview! In short, very organized, efficient and friendly. The group interview was also a very fun experience, and made it clear they were looking for team players, so stand out, but don't necessarily take over. They really took the time to describe the company's values and details of the position. I was also impressed by how well everyone on the team got along at all levels, and they definitely showed they liked to conduct these interviews (that they were learning from us as well). (Store Manager, Sales Manager, Administrative Specialist and sales associate) After a round robin of "get to know you" questions, the 20-25 of us were split into small groups to work on the group exercises, which were the "questions" of the interview, while members of the team circulated to listen in and take notes. Have not yet heard back, but I hope to; clearly a phenonmenal place to work..

    Interview Questions
    • You haven't gone to lunch yet, but you are helping a customer in the store, there is another customer on the phone, and a line is building at the cashwrap. What do you do to make sure everyone gets exceptional customer service? (Oh yeah, and you don't have the option of enlisting the help of your co-workers or managers; they are busy too.)   View Answer
    No Offer
    Positive Experience
    Easy Interview
  8. 1 person found this helpful  

    Frontline Cashier Interview

    Anonymous Interview Candidate in Seattle, WA
    Anonymous Interview Candidate in Seattle, WA
    Application Details

    I applied through other source. The process took 1+ weekinterviewed at REI in April 2014.

    Interview Details

    Applied for an HQ job but got an invitation to a group hiring event instead at the Flagship Seattle store. These events are held with large groups of people (mine was about 125) and each person is paired with an employee for a 15 minute screening interview. If you get through that, you may be invited back to talk more in depth with another employee on a different date. The process is fast and efficient. Most people were dressed very casually in keeping with the REI culture. Although the process is fairly low-stress, REI has high expectations of its employees and they are definitely looking for outdoor saavy people, often extroverts with a diverse background and many interests, outdoors and otherwise, regardless of position.

    Interview Questions
    • While I don't recall a specifically difficult question, you must fill out a form upon arrival in which you detail your level of experience with certain activities and equipment. This can be a challenge for those new to the outdoors or those who are only casually involved in outdoor activities.   Answer Question
    Negotiation Details
    There was no opportunity for negotiation. The salary is what is offered.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate in Northridge, CA
    Anonymous Interview Candidate in Northridge, CA
    Application Details

    I applied online. The process took 3+ weeksinterviewed at REI in April 2014.

    Interview Details

    I was pretty nervous at first but it really wasn't bad at all. It was actually fun. You'll be around a bunch of people maybe 20-30 who are all in the same boat as you. My only advice would be to show passion. Doesn't even have to be in the outdoors. But you must show passion or you will never get hired. Just make sure they know that here's something out there you love, but preferably in the outdoors,

    Interview Questions
    • You have to sella product towards to end. But still, no worries, you have time to think and plan.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Pittsburgh, PA
    Anonymous Interview Candidate in Pittsburgh, PA
    Application Details

    I applied online. The process took 12+ monthsinterviewed at REI in April 2014.

    Interview Details

    It took one full year to be asked to interview. Then there was a Sunday interview, and we were told it had to be that day only. It was a group interview of about 25 people, and half were hired. A few days later, I got a call asking if I wanted the job.

    Interview Questions
    • No hard questions. Basically the hardest part was standing in front of everyone else and saying why you wanted to work there.   Answer Question
    Negotiation Details
    We were all told up-front what the salary was and that they could not guarantee keeping anyone past the summer temp job needs.
    Accepted Offer
    Positive Experience
    Average Interview
  11. 1 person found this helpful  

    Sales Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6+ monthsinterviewed at REI.

    Interview Details

    Phone interview and was invited to group interview soon after.

    Negotiation Details
    Hourly pay was announced to the hire group. No negotiation.
    Accepted Offer
    Positive Experience
    Average Interview

See What REI Employees Are Saying

3 people found this helpful

 Former Supervisor

Pros: “Insurance. Benefits. Pro-deals. Atmosphere. Culture.” Full Review

Work at REI? Share Your Experiences

REI

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.