Rackspace Account Manager Interview Questions

Updated Mar 4, 2015
Updated Mar 4, 2015
4 Interview Reviews

Interview Experience

Interview Experience

75%
25%
0%

Getting an Interview

Getting an Interview

75%
25%

Interview Difficulty

3.5
Average

Interview Difficulty

Hard

Average

Easy

4 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Account Manager Interview

No Offer
Neutral Experience
Average Interview
No Offer
Neutral Experience
Average Interview

Application

I applied through an employee referral. The process took 2 daysinterviewed at Rackspace (Austin, TX) in March 2014.

Interview

I spoke to the HR Generalist over the phone for the initial phone screen then visited on site for a One day interview process. Involved 2 groups (3-5 people each) interviewing you, first group including the hiring manager, second group including team members.

Interview Questions

Other Interview Reviews for Rackspace

  1. Helpful (1)  

    Account Manager Interview

    No Offer
    Positive Experience
    Difficult Interview
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took a weekinterviewed at Rackspace (Austin, TX) in September 2013.

    Interview

    I applied to Rackspace via their website, and didn't have any inside connections to the company. After about a week someone at Rackspace requested a phone screening, which happened a few days later.

    The phone interview wasn't anything out of the ordinary, I met with 2 Rackers and we spoke for about 30 minutes. Following the interview my initial contact told me that Rackspace would like to have me in for an interview.

    The interview was 3 1-hour panels, each with 3 interviewers. Over the course of the three hours I was asked an array of questions about my work history, personality, but nothing out of the ordinary.

    The Rackers I met with were all incredibly friendly, and there was nothing intimidating about our conversations. They tried to make me feel as comfortable as possible, and I really enjoyed the experience.

    Following the interviews I was given a tour of the office, which looked like a fantastic place to work.

    I was contacted by the recruiter a few days later to tell me that I wasn't selected for the job. It was pretty disappointing, as I was incredibly excited for the opportunity and had my fingers crossed.

    In the end there were simply people who were better qualified than I was, and there are only so many available positions. I will likely pursue other opportunities at Rackspace in the future.

    Interview Questions

  2.  

    Account Manager Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a weekinterviewed at Rackspace (Austin, TX) in July 2013.

    Interview

    Not much out of the ordinary here. Rackspace is keen on vetting candidates for the "Racker fit" first and foremost. Then comes in your character and prior work experience. If you're a technical Linux admin candidate, you'll be interviewed on your Red Hat/Linux knowledge.

    Interview Questions

    • If a customer called you and was completely and utterly irate, how would you respond? What steps would you take to calm down the situation?   Answer Question
  3. Helpful (6)  

    Account Manager Interview

    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 6 weeksinterviewed at Rackspace (Austin, TX) in October 2011.

    Interview

    Unless you have MAD skills &/or INSANE experience, you will not get an interview at Rackspace without an inside referral. Why? Everyone wants to work here (and they should), and we get too many applicants for every position to look at each one. Rackspace relies on the amazing staff they have in place to help them pare down the pool. Inside referrals mean a lot - when a Racker refers you, they are putting their reputation & their "brand" on the line, and we don't do that lightly. HR knows this, and takes Racker referrals seriously.

    That being said. Step 1: Phone screen with HR. If you make it past that, welcome to the interview!

    Interview: Three panels, one hour each, each with a specific focus. You will be interviewed by your potential future colleagues as well as your potential future boss, and their opinion carries as much or more weight than the supervisor's. For some roles in which you would be part of a small team or pair, one person's veto will kill you, regardless of what anyone else thinks.

    Be yourself, be real. Stuffed answers won't work here. You may be interviewed by people in flip flops & do-rags (I was), but you'd best be in a real suit if you want to have a shot. I won't give away what types of questions to expect, but like any interview, know the business, know the major players, know what your role would be expected to do, and plan to tie in your experience with the job description. My interview experience was by far the best I've ever had with any company. I left feeling like even if I didn't get the job, I had an awesome conversation with some really great people. Best advice - BRING your personality. And if you don't like kooky, off-the-wall, creative, different, fly-by-the-seat-of-your-pants, let's-go-change-the-world, it-doesn't-exist-so-let's-create-it . . .. don't apply. You're signing up for a crazy, wonderful life, not just a job. All in, or stay home.

    Interview Questions

    • There's nothing rote about these interviews. I could tell you what I was asked, but in all likelihood it would have no bearing on your interview. Be prepared for the usual questions, plus just about anything else.   Answer Question

    Negotiation

    I was offered considerably more than I asked for & did not negotiate.

Work at Rackspace? Share Your Experiences

Rackspace

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.