Glassdoor is your free inside look at Rackspace Support Specialist interview questions and advice. All interview reviews posted anonymously by Rackspace employees and interview candidates.
61 interview experiences Back to all Rackspace Interview Questions & Reviews
Rackspace Support Specialist Interview
Posted Jun 11, 2012 2012-06-11 14:57 PDT
Accepted Offer – Interviewed in Hayes, England (UK) Nov 2011 – Reviewed Jun 11, 2012
Interview Details – Brief technical phone interview followed by extensive 1 on 1 interview, a nice personality test/ice breaker to kick things off followed by 90 mins of interview. There were two managers conducting the interview, one seemed to focus on personality traits and competencies for the role, the other seemed to probe for technical skills.
Interview Question – You have 3 customers all with similarly urgent requests and you are already in the middle of a maintenance, how do you prioritise the requests? View Answer
Negotiation Details – easy, I was able to accept their first offer.
-
Interviews
Phone Interview
1:1 Interview
-
Tests
Personality Test
-
Other
Background Check
-
Overall Positive Experience
- Difficult Interview
Helpful Interview?
Yes |
No
Problem with this interview?
Rackspace – Why Work for Us?
Rackspace Hosting is the world’s leading specialist in hosting and cloud computing. The San Antonio-based company provides Fanatical Support® to its customers, across a portfolio of IT services, including Managed… — Full Overview
Provided by employer [?]
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.
Interviews by Company
Flag this {0} as inappropriate
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
Oops!
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
