Rackspace Interview Questions & Reviews in San Antonio, TX Area
Updated May 8, 2012 – Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
|
Difficulty Rating [?] Based on 39 ratings |
Interview Experience [?] Based on 39 ratings
|
Rackspace has 2,750 connections on Glassdoor
| 1–10 of 39 Rackspace Interviews | Sort by |
Email & Applications at Rackspace
Posted May 8, 2012
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Jul 2011 in San Antonio, TX (took 3 days)
I had a referral and I heard 90% of all candidates hired are hired thru referrals so I felt my chances were pretty good. I had a phone interview and then went back for a Group / Panel Interview, they called me 2 days later with an offer and I accepted.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Analyst at Rackspace
Posted Apr 11, 2012
4.0
Difficult Interview
|
Overall Positive Experience
|
Interviewed and No Offer
|
Interviewed Mar 2012 in San Antonio, TX (took a day)
Interviewed with four groups of two. Interviews were a little repetitive on questions and were very business/capabilities development focused. Have a well developed sense of Rackspace's capabilities but also where you see opportunities in the marketplace. The other significant portion of the interview was focused on fit with the strong company culture. All in all, pretty straight forward interview.
They have, great facilities and people too.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Linux Systems Administrator at Rackspace
Posted Mar 20, 2012
4.0
Difficult Interview
|
Overall Positive Experience
|
Interviewed and No Offer
|
Interviewed Feb 2012 in San Antonio, TX (took a day)
The interview was given by two gentleman, who apparently were last second substitutions, who were both very nice and obviously intelligent. They were wearing blue jeans and t-shirts and were so informal and relaxed that it was almost off-putting. The interview was almost exclusively a personality assessment with some questions about basic linux ideas thrown in.
I am giving the interview a difficulty ranking of "difficult" strictly because I thought I killed the interview(I was extremely excited for the chance to work at such a well reputed company), but I didnt get the job.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview.
More Rackspace Linux Systems Administrator Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Windows Systems Administrator II at Rackspace
Posted Mar 15, 2012
4.0
Difficult Interview
|
Overall Positive Experience
|
Received and Declined Offer
|
Interviewed Feb 2012 in San Antonio, TX (took 3 days)
Contacted by KForce (via Dice?) staffing for multiple levels of opportunities in Windows administration. Given an initial tech assessment by KForce (14 Questions mostly trivial admin stuff). Scheduled for a phone interview with a Rackspace Admin (Level III). Phone interview questions were similar to the initial tech screen but more in depth. Scheduled for an in-person interview at the Rackspace campus in SA.
To prepare for the in-person interview I focused on the topics the Kforce recruiter gave me and the questions I had already been asked - Commands, Networking, AD, DNS, IIS, Ports, Clustering, etc. I had about a week to go through some questions I found on the Internet to brush up on areas that I haven't worked with in a while.
The first hour of the interview was with two Level III Admins. This was the fairly difficult part of the interview because the questions, though some trivial and easy, were more scenario based and your answer(s) were not necessarily right or wrong - they just wanted to see your thought process.
The second hour of the interview was with the team lead and manager of the team. The questions concerned mostly customer service and team/cultural fit. Some of the comments made by the team leader made me wonder about work/life balance because it gave off the impression that the team hung out after work and on the weekends a lot. I was answering questions about LAN Parties and Laser Tag which all sound fun but I don't want to feel like I'm not a team player because I rather be working on my house, fishing/hunting or doing whatever I do with my own friends.
Overall the interview process was very professional and the people I met at Rackspace were really nice. I got to tour the facility and see the new slide they installed between floors. The whole experience of getting to interview at one of the top Tech firms was definitely worth it for me.
Interview Questions
Bonus question: How do you update a client who during a test ping is resolving the wrong IP address?
Reason for Declining
Not market or near what I am making.. and it's not like they can't find the talent for that price range. I wish I would have applied and been offered a job at rackspace right out of college - You know before I had bills or cared about salary.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Personality Test.
More Rackspace Windows Systems Administrator II Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Linux Systems Administrator at Rackspace
Posted Jan 28, 2012
5.0
Very Difficult Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Dec 2011 in San Antonio, TX (took 2 weeks)
I applied online then received an email from my recruiter to schedule a phone interview. I had about 5 interviews total :
- Initial screening : Personality, background and basic Linux questions (ports, regexp, commands), the recruiter was clearly reading from a paper to match the answers! The interviewer was very friendly and told me that I passed to round 2 right after we were done.
- Technical break-fix interview : Slightly more in-depth interview with people who will be on my shift, I was given ssh access to a VM in a somewhat broken state that I had to fix and perform a number of admin tasks on. The interview lasted about an hour and was with two rackers. They also had some personality type questions for me.
- Last round : They flew me down to San Antonio to have 3 sets of interviews, 1 hour each, in one day. I also met with the two rackers who interviewed me last time! During the in-house interview, sometimes, we would get distracted by the music and dancing of other coworkers. Some of them were in the middle of a paper rolls battle behind their cubes, it was very amusing to watch!
The hole process was quite engaging and I had a good time and met some very awesome and friendly people. I could see they were happy to be at work!
Two weeks after the last interview, I received an offer from my recruiter.
Interview Questions
Negotiation Details
Didn't negotiate, I was fine with the entry level salary and the relocation assistance provided.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
More Rackspace Linux Systems Administrator Interviews
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Systems Engineer at Rackspace
Posted Dec 31, 2011
3.0
Average Interview
|
Overall Neutral Experience
|
Interviewed and No Offer
|
Interviewed Nov 2011 in San Antonio, TX (took 2 weeks)
Applied on the terrible HR website. Contacted by email for phone interview. Interviewer was late without warning (and rescheduled a later interview without informing me) but what contact I had was positive enough. Moved on to a 1:1 phone interview/screening with a technical staff member. Discussion was comfortable and amicable, similar enough to any conversation of mutual (professional) interests I'd have with a coworker.
Scheduled a 4-hour multi-person series of interviews for a later date, but I later cancelled as I decided not to pursue the position further at the time.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Infrastructure Manager at Rackspace
Posted Dec 12, 2011
3.0
Average Interview
|
Overall Negative Experience
|
Interviewed and No Offer
|
Interviewed Nov 2011 in San Antonio, TX (took 2 weeks)
Very unprofessional. Fire alarm went off during phone interview. Called me back from cell phone outside. Cell phone lost connection numerous times. I couldn't hear half the questions with the background noise, wind, laughing, etc. I tried to persuade to call from land phone, but said he didn't have time. Overall, waste of my time and left a very negative picture of Rackspace.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Network Security Administrative I at Rackspace
Posted Dec 3, 2011 — 2 of 2 people found this helpful
5.0
Very Difficult Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Dec 2011 in San Antonio, TX (took 3 weeks)
Started off with a HR quick test interview, based on some technical questions such as port nos., security appliances, etc., Then, got scheduled for a next round by the Team lead, who concentrated on deep technical aspects such as VPN etc., Then after, they flew me down to Texas for a group panel interview, the hospitability was excellent. Interview was for a couple of hours concentrating deep into the scenario based questions both technical and cultural topics. I hope i did 80% well. The next day i was offered a position.
Interview Questions
Negotiation Details
It was quite straightforward, as they offered me $58 k. I was completely fine with the entry level salary, so did not negotiate further because i didnt want to lose the company as well the benefits being provided.
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test and a Skills Test.
More Rackspace Network Security Administrative I Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Linus Systems Administrative at Rackspace
Posted Nov 26, 2011 — 1 of 1 people found this helpful
3.0
Average Interview
|
Overall Positive Experience
|
Received and Accepted Offer
|
Interviewed Sep 2011 in San Antonio, TX (took 1+ week)
Initial contact by Recruiter after I applied online, basic questions, scheduled Tech phone screen for a few days later, basic tech questions. Next phone screen included speaking with Managers and higher level tech people. HR followed up with scheduling a flight to interview in person, they did a good job of handling all the particulars. I spoke in person first with my Recruiter, then had 3-4 sessions with Technical people. Most of the time it was two Rackers interviewing me, I did have 2 one-on-one interviews. The day was about 4 hours of interviews finishing with one of their Directors. I flew home the following day, andhad an offer the day after.
Interview Questions
Negotiation Details
Rackspace pays less than industry average, though they say they are working to fix that. I negotiated with them, and found a middle ground we could live with. If you are relocating, make sure you schedule plenty of time to talk with Realtors, or Apartment Finding services, San Antonio is a huge city, have an idea where you want to live before showing up in front of a moving truck.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Backup Administrator at Rackspace
Posted Nov 22, 2011
4.0
Difficult Interview
|
Overall Positive Experience
|
Interviewed and No Offer
|
Interviewed Sep 2011 in San Antonio, TX (took 3 weeks)
I actually applied for several positions ranging from Network Security Administrators to Engineers and eventually Backup Administrator. The recruiters I spoke with over the phone were very friendly and personable. First they conducted a social/background interview before I was transferred to a person who worked in the department I applied for who gave me a technical interview with quiz. The technical interview lasted between 45-60 minutes and the social interview about 15-30.
About a week after the phone interview I was contacted again to do a personal interview. I currently live out of state so the company actually paid for my plane tickets (round trip) and hotel for a night in San Antonio with three days notice before the scheduled personal interview.
The personal interview (with building tour) lasted about three hours and was the most in-depth interview I have faced so far. And by interview, I really mean interviews. I actually met with several people; some one-on-one, some in pairs. Each group gave me a different set of technical quizzes depending on their role in the company (Backup Admins gave backup related questions, networking admins asked networking questions, etc). They threw some real curveballs at me. These guys mean business when they seek out the best talent!
The atmosphere at Rackspace was absolutely amazing. It felt like a laid back atmosphere that allowed (and even encouraged) individuality. Overall, the interview process itself was top-notch. I received a call from one of their recruiters about a week and a half after the personal interview and was told that while I passed my interview, I could not be hired right away due to my scheduling conflicts at that time (I’m still a full-time college student). We had arranged to keep in touch as this semester progressed with the intention of receiving a formal job offer by the end of the year. As of this writing (approx. five weeks since the last phone call) I have not heard back from anyone despite multiple attempts at communication.
I greatly appreciate the opportunity to interview with them and the brief tour that followed the interview. This is an experience I will not forget! I just wish they would get back to me because I really need to work!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?


