Rackspace Support Specialist Interview Questions

5 Interview Reviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

50%
50%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy

5 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

Helpful (1)  

Support Specialist Interview

Anonymous Interview Candidate in San Antonio, TX
Accepted Offer
Positive Experience
Average Interview

Application

The process took 1 dayinterviewed at Rackspace (San Antonio, TX) in April 2010.

Interview

got a call from a recruiter on a Thursday, had a phone interview, and an in person interview the following day. I was offerred position same day

Other Interview Reviews for Rackspace

  1. Helpful (3)  

    Support Specialist Interview

    Anonymous Interview Candidate in San Antonio, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 4 daysinterviewed at Rackspace (San Antonio, TX) in December 2007.

    Interview

    The first part was the phone interview. They asked some general questions about me such as what I like to do in my free time, how did I hear about the position and some personality questions. The call was wrapped up and was told that I would get a call/email back with additional if they were interested. The following day I got an email that contained the actual application and a link to a online personality test for StrengthsFinder. I completed both and sent it back to the recruiter. The following day I got a call to setup the face to face interview which I went to the next day. The interview started off with the direct manager and then also with another member of the team. The manager stayed for the entire interview but the team member left and another member replaced him. The interview completed and the following day a offer was presented.

    Interview Questions

  2.  

    Support Specialist Interview

    Anonymous Interview Candidate in San Antonio, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 daysinterviewed at Rackspace (San Antonio, TX) in January 2007.

    Interview

    Phone interview regarding technical experience and then a panel interview over same content.

    Interview Questions

  3.  

    Support Specialist Interview

    Anonymous Interview Candidate in London, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Rackspace (London, England (UK)).

    Interview

    The entire hiring process has been quick, accurate and friendly. The first interview was a phone interview which lasted about one hour. Question were on basic knowledge on a wide area. After passing this interview I had the 1 : 1 interview. This was divided in two parts, the first was to test my technical skills and the second was a general interview made by some technical managers to understand how I was used to work and all the other common question.

    Interview Questions

    • I don't remember specific questions that stopped during the interview. The guys were all friendly and they made me comfortable.   Answer Question
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Support Specialist Interview

    Anonymous Interview Candidate in Hayes, England (UK)
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    The process took 4 daysinterviewed at Rackspace (Hayes, England (UK)) in November 2011.

    Interview

    Brief technical phone interview followed by extensive 1 on 1 interview, a nice personality test/ice breaker to kick things off followed by 90 mins of interview. There were two managers conducting the interview, one seemed to focus on personality traits and competencies for the role, the other seemed to probe for technical skills.

    Interview Questions

    • You have 3 customers all with similarly urgent requests and you are already in the middle of a maintenance, how do you prioritise the requests?   1 Answer

    Negotiation

    easy, I was able to accept their first offer.

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.