Red Lobster Interview Questions

Updated Oct 20, 2014
Updated Oct 20, 2014
171 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Service Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Red Lobster in December 2013.

    Interview Details

    Applied online and got an email about 2 days later saying to call in and schedule an interview. Interviewed with GM first, real short asked about 5 basic interview questions (e.g. Why Red Lobster? What does excellent customer service mean to you? etc.). Had a second interview with another manages that asked about 10 cheesy and similarly easy questions. Offered the job right after.

    Interview Questions
    • Describe a time you had to deal with an unhappy customer. How did you provide excellent customer service?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    General Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Got hired from within. Was flown to Dallas for an interview with 6 different directors in different rooms.

    Interview Questions
    • Which of our core values are the most important to you and why?   Answer Question
    Accepted Offer
  3.  

    Server Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Red Lobster.

    Interview Details

    One in person interview. Looking for professional dress. The questions are geared towards your ability to think on the spot and customer service situations. Personality test required

    Interview Questions
    Accepted Offer
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  5.  

    Server Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Red Lobster.

    Interview Details

    I applied to Red lobster about 3 weeks ago online and was called about 2 weeks later for an interview. My interview was scheduled two days later. I couldn't really prepare due to exams and studying but the night before I reviewed the interview questions people shared on the site. (Really helpful) .. Long story short, the whole interview process took about 20 minutes. I was interviewed by the service manager first then passed to the general manager who was really chill. My tip to anyone applying or interviewing is to SMILE! This company is all about team work and customers having a positive experience so make sure you mention that that's what is important to you as well. They ask questions like "Why Red lobster?; what does good service mean to you?; what is team work?" As well as asking to explain a time when you had an angry customer and how did you resolve or deal with the situation. They might ask you to tell them about yourself and "what would you look for in hiring a server/host". Hope this helped! Good luck!

    Negotiation Details
    Everyone seems to be outgoing and really down to earth including the managers. As long as you do your job and remember that everyone is a team, you will be good.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Line Cook Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I was called into an interview with a shift manager. They asked me typical questions like, "How do you describe customer satisfaction." and "Tell me a time in which you dealt with a difficult customer and what was the result?" After that I was invited for a second interview with the General Manager in which questions were more personality focused like, "How would you describe leadership?" After that I was offered a job and invited to attend orientation.

    Interview Questions
    • What was your least favorite thing about your last job?   Answer Question
    Accepted Offer
  7. 3 people found this helpful  

    Host/Hostess Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Red Lobster.

    Interview Details

    Asked me to give a specific situation in how I would treat an upset guest in the restaurant. Asked about what I thought good customer service meant. I told him that treating guests properly is important because they are the ultimate supporters of the business. RL is also HUGE on team-work and being able to work with others. I emphasized that I really wanted to be part of a great team in order to expand my own knowledge and experience.

    Interview Questions
    • Nothing too difficult was asked. Most questions were basic interview questions.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview
  8. 1 person found this helpful  

    Server/Bartender Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at Red Lobster in October 2013.

    Interview Details

    They sent me an email about coming in for an interview, but when I call they kept giving me the run around. Then when I finally got the second interview they gave me the run around again, so I gave up and totally would never again apply smh

    Interview Questions
    • The questions weren't difficult, just continue to smile so they know you're a happy person.   Answer Question
    Reasons for Declining

    They were unorganized, and the hourly pay was very low.

    Declined Offer
    Negative Experience
    Easy Interview
  9.  

    Server Interview

    Anonymous Interview Candidate in North Myrtle Beach, Horry, SC
    Anonymous Interview Candidate in North Myrtle Beach, Horry, SC
    Application Details

    I applied online. The process took a weekinterviewed at Red Lobster in October 2013.

    Interview Details

    Applied online. Was called for interview a week later. Was asked a bunch of situational questions and was told that if offered a position, it would be as a server assistant due to my not working in the past 6 months. Was told that he would make a decision within a few days. Received an email within 25 minutes informing me that they could not offer me a position.

    Interview Questions
    • Try to "sell" him one of my favorite menu items from the last place that I had worked.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Baker, Silverware Roller, and Dishwasher Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    very simple and easy but they dont stay to there word at all they make them sound a lot better then they really are, but dress nice and have a good attitude and u got the job

    Interview Questions
    Accepted Offer
  11.  

    Culinary Manager Interview

    Anonymous Interview Candidate in Bridgewater, NJ
    Anonymous Interview Candidate in Bridgewater, NJ
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at Red Lobster in September 2013.

    Interview Details

    Fast and thorough. Took 2 week to begin my training. I was also hired from with in the company so that might of taken a part. I started off with an assessment, Then an interview with director of operations.

    Interview Questions
    • Nothing out of the ordinary. Just knowing it always comes down to your guest and team. Those are the most important part. They are what keep your restaurant going.   Answer Question
    Negotiation Details
    Yes they are will too
    Accepted Offer
    Positive Experience
    Average Interview

See What Red Lobster Employees Are Saying

 Current Server/Waiter in Springfield, MO

Pros: “There is a lot of potential here to make great tips! The back (heart) of house make good money as well. Our management team is very considerate. It is easy to trade shifts with co workers…” Full Review

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