Red Robin Hostess Interview Questions

Updated Mar 2, 2015
18 Interview Reviews

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Helpful (2)  

Hostess Interview

Anonymous Interview Candidate
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online – interviewed at Red Robin.

Interview

Arrived to my interview about 10 minutes early, was asked to just wait a couple minutes while the host grabbed the manager who would be interviewing me. When the manager came, she took me back to a booth and asked me simple questions; such as, "Tell me about yourself" and "What did you do in a situation where a customer was unhappy with the service?" Simple. After, we mingled a bit about the job itself, and the company and how easy you can move up. After, she left and grabbed another manager, who asked me more of the "scenario" questions. I could see that she ranked the questions from 1 to a 3; 1 being a weak answer, 3 being a good answer. After, she went and got the first manager who came with a third manager. They basically hired me on the spot.

Interview Questions

  • Tell me about yourself, what would you do in a situation where a customer was unhappy with their service, how do you provide great customer service, what is your favorite menu item, etc   Answer Question

Other Interview Reviews for Red Robin

  1.  

    Hostess Interview

    Anonymous Interview Candidate in Beaverton, OR
    Accepted Offer
    Easy Interview

    Application

    I applied in-person – interviewed at Red Robin (Beaverton, OR).

    Interview

    Interview was short and sweet. I came in when they were in need and they say me down right away. Asked me basic questions about my application. Were mainly focused on previous jobs and schooling schedule.

    Interview Questions

    Negotiation

    They offered me the job on spot and I accepted.

  2. Helpful (1)  

    Hostess Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Red Robin.

    Interview

    I had an interview with Vanessa & all she really asked me was how to take care of her daughters hair. Her daughter is biracial & so am I.. Then she told me that since I'm eye candy they would hire me. Had a 2nd interview with Dave and it was just basic questions. Where did you work before why did you quit then he asked me what do you think is better, fora restaurant to have good food, good service or both. Of course I said both. I had applied 2 weeks earlier, checked on the status 3 days after I applied & then like a week & a half later they called me & had an interview the next day. Got hired the same day. It's really easy just smile a lot & be friendly.

    Interview Questions

    • There weren't any. It was all basic. I have job experience so they were based of my past jobs. If you never had one it should be even easier.   Answer Question
  3.  

    Hostess Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Red Robin.

    Interview

    The process was fairly easy. It was 3 interviews but my guess is if you make it to the 3rd one you're already in. They asked why you wish to work there and what you can bring to the table. I didn't think 3 interviews was necessary so don't let that discourage you.

    Interview Questions

    • Why Red Robin?
      How would you handle an angry guest?
      Do you have a food worker's card?
       
      Answer Question

    Negotiation

    Didn't have to negotiate much. Interview/hiring process was easy and helpful. Make sure to thoroughly read their contract on breaks and lunches.

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  5.  

    Hostess Interview

    Anonymous Employee in Roseville, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at Red Robin (Roseville, CA).

    Interview

    I had two interviews with two different managers. The first interview was great, she was prepared, and I felt it went very well. The interview with the second person was not as good. He didn't have the notes from my previous interview, didn't have my information with him, and was not prepared at all. It was very awkward. It seemed more like he was lecturing me than interviewing me. At the end of this interview he said I would get a call the next Monday or Thursday. Well a week after he said he call I decided to call to see if a decision was made and I was told he would call back (he never did). A week after that I got a call from a different manager at the same location to set up an interview. It seems that my information was never updated to show that I was interviewed and in those three weeks a decision was still not made. I'm still interested in the job, but it is ridiculous how unorganized the management at this location is. Basically I'm still waiting on the outcome and if I didn't need a job so bad I would be looking elsewhere.

    Interview Questions

    • None of the questions were difficult to answer. If you are prepared they are pretty straight forward.   Answer Question
  6.  

    Hostess Interview

    Anonymous Interview Candidate in Chula Vista, CA
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 6 daysinterviewed at Red Robin (Chula Vista, CA) in June 2014.

    Interview

    Did two interviews and got the job out of 14 people that went. My first interview was with the gm and it was about 15 minutes and the second was with the manager and it was about 10 minutes. I went quickly through everything and it was easy for me to answer the questions.

    Interview Questions

    • It was all basically scenarios. If you're not shy, outgoing, and quick to think and express yourself you should do fine with all the questions.   Answer Question

    Negotiation

    Called me and they texted me all the information. Super easy to figure it all out.

  7.  

    Hostess Interview

    Anonymous Interview Candidate in Salem, OR
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Red Robin (Salem, OR) in February 2014.

    Interview

    I applied on their website. Easy, just a lot of questions about your character in multiple choice format. If you're not a hard-worker, I'd suggest "strongly agreeing" with being one anyway and saying you love fast-paced environments and teamwork and all that stuff. (But I don't lie, so I'm glad I was what they were looking for).

    About a week later, I got a phone call about an interview. I missed the call... and then called back. They still let me schedule one, even though the man (assistant manager?) sounded a little impatient. Oops, but oh well.

    I went in and asked for my interviewer and met the hostessing manager, and he led me to a booth in the back. Extremely casual interactions, it felt like (but I wore a black dress with short black heels, hair up in a ponytail-fishtail-braid, and nice make-up). One of the managers sat down across from me and started asking questions about my schedule (which was VERY busy, but they liked that, I think! They seemed to want a college girl with a busy social/work life...). He also asked about my best qualities (integrity, of course), and why I wanted to work there. Somewhat intimidating.
    Apparently that was good enough for the first guy, though, so they sent another man to learn a little more. He was so nice! We talked about life and university and how cool RR is, pretty much. Then he told me to come back for another interview with the general manager two days later.

    I didn't know if I was doing a terrible or fine job that second day... at all. Left me feeling pretty uneasy. The general manager was making jokes the whole time and being goofy, which I usually like, but it was so unexpected and it made me feel like I was one of the throw-away options. My sense of humor is probably my best trait, though, luckily! When I think about it, that's probably exactly what he was trying to find out: If I could hold conversations with all different kinds of people. Intimidating, super nice/casual, and silly. He was really great, though, and cared about me and my interests. After a couple days, I was called to come in for orientation (which is done on tablets, might I add)! Got t-shirts and nametags. The training schedule thing is a little confusing, and I wasn't called about it for a long time, it seemed. I was going to be out of town the day they said they were going to train me, sadly, but they still told me they'd get me there. I felt like a bother, but they knew I was busy based on my resumé, right?

    Super nice process, super nice people, and I couldn't be happier with the outcome!

    Interview Questions

    • "How much do you know about Red Robin and our history?"   1 Answer
  8.  

    Hostess Interview

    Anonymous Employee in Canoga Park, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Red Robin (Canoga Park, CA) in August 2013.

    Interview

    I was interviewed by the general manager and another employee sat in to listen. I guess she was the hiring manager. The interview went pretty well. It was more of a casual set up so it wasn't nerve-racking. The general manager was an old man and he seemed pretty friendly. They didn't ask any hard questions. It lasted for about 10 minutes and I wore a business casual attire.

    Interview Questions

    • Why Red Robin?
      What is one thing you did in a job when you went above and beyond your usual tasks?
      What is one instant when you had to deal with a difficult customer?
       
      Answer Question
  9.  

    Hostess Interview

    Anonymous Employee in Lakewood, WA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Red Robin (Lakewood, WA) in August 2013.

    Interview

    Applied online and got a call back a few days later. Had an interview with one of the managers and she was really nice and made me feel comfortable. She asked "Why do you want to work here?" "Do you have open availability?" "Why should we choose you?" "Tell me 3 things you'd want me to know about you?" "Are you planning on going back to school?" "Any questions for me?" Basic stuff like that. Then she made a 2nd interview with the GM a few days later and I thought it was going alright at first but I could tell she didn't really like me for who knows what reason. I was polite and made eye contact even. She asked most of the same questions, and a couple different ones like "Do you have your food handlers card?" "What do you think your duties for this position will be like?" She just seemed somewhat uninterested. She said she would call me back no more than 4 days later, but I never heard anything at all.

    Interview Questions

  10.  

    Hostess Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Red Robin in August 2013.

    Interview

    First sad down with one manager who talked to me about who I am, personality traits, how others would describe me, goals, etc. Then sat down with another manager who was less friendly, and more business-like (still friendly though). They asked me where I see myself in 10 years, why Red Robin and how I fit in to who Red Robin is. I was offered the position on the spot.

    Interview Questions

    Reasons for Declining

    Red Robin seems like a great company to work for, with room for advancement. They give hours based on performance rather than seniority, which I think is great. I declined because I received another offer for a location closer to my home.

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