Red Ventures Interview Questions & Reviews in Fort Mill, SC

Interview Details – Group of interviewees met and were given a tour of the building and the cafeteria. Afterwards, we were given a short presentation about the company and what the job would be like and what sort of schedule we could expect. I was then given a short (30 minutes) individual interview. I was told that I seemed like I would be a good fit and was told to schedule a second round interview at a later date.
For the second round interview, I was given a script that I was told I would have to read word for word while we performed a mock sales call (there were places for improvisation). The person interviewing me told me before hand that his reason for not purchasing the item would be that it was too expensive. He told me that he would give me 5 minutes to think about what I would say to try and still make the sale. He returned to the room roughly a minute late and the mock sales call began. Afterwards, he gave me feedback about where he thought I could improve.
Next, I was paired with a current salesman and was told to listen in on his calls and think about what I thought he was doing well and what I would do differently. The headphones that they had me use kept malfunctioning and by the time we were about to find a pair that worked correctly, I only had about 5 minutes to listen so this portion of the interview did not really give me the opportunity to learn anything about the company.
Finally, I was pulled into another office for a final interview. We talked for a while about my experiences earlier that day and what I learned from each of them. We then performed another mock sales call. The interviewer then told me that I would be contacted at a later date.

Interview Details – After 3 phone screenings, Red Ventures graciously flew me out to Charlotte NC, paid for my hotel and Rental car, so that I may have an all day interview with them. It was a really great experienced, and i spent a Day being interviewed by half a dozen developers and business people. The most intriguing part of the day was the Whiteboard process, in which 2 developers sit in a room with you and ask you to theorycraft up the entire design process for a random webpage/web application

Interview Details – I first applied online then I received a reply email saying that they were reviewing my application and that if they were interested they would give me a call. Exactly a day later I got a call and had a on the phone interview which took about 20 minutes, very basic preliminary questions. After the initial phone interview I was ask to come in 3 days after the phone interview. I was told to be there at 9 am. I then sat and had an interview 1 on 1 with a one of the sales managers. She very much to the point and blunt about the business, which is selling alarm systems for ADT and Direct TV. She then said that in order to stay with the company you must have a 50% close rate on the first time callers. I'vd been a salesman my whole life I consider myself to have the gift of gab but even to me 50% seemed unrealistic. Then they give you a script to role play. Once you go through the role play you then sit in with an actual person on the call center sales floor. I listened in for about an hour and got the idea of what you would actually do. After the listening part they take you back again and have you read the script again and role play with them on how to sell an alarm system. I felt that I did prfetty well with the role play since I have done this before in the past with other companies and was sucessful at it. They then said thank you and said that I would hear back in a few days. I received an email from them stating that they went with other candidates and that they were not going any further in the hiring process. I guess what I would take away with this is you better be super aggressive in the role play and close like crazy and you can't take no for an answer. If you can work in this type of environement then good luck to you.

Interview Details – Once they had received my application the next day they called to setup a 30 minute phone interview. Being very thorough and clear in my responses the interview only lasted about 15 minutes. We scheduled an on sight interview later that week. Before I could get to my interview the fire alarm went off and was unable to go. I emailed the recruiter and she was very prompt and apologized and set up another on site interview for the next day.

On arrival I was greeted at the front desk and signed in and took my visitors pass. The interviewer came out and we went to a cramped cubicle with a few holes in the wall. It was your typical interview. Reviewing past job history and qualifications.

She then asked me to try to sell her Directv plan. Having prior sales experience I overcame the objections and closed the sale. That was basically what she was looking for. She then gave me the opportunity to ask her questions about the job. I asked about benefits and opportunities for advancement. When asking about advancement she gave me her life story. I'm sorry but I don't care about your career advancement I want to know what I can expect. I changed my wording a bit and asked the same question. She then took about 10 minutes to make sales manager sound like an exciting position, which was one above sales associate.

I then had to sit in on some calls. My interviewer said I would sit there and listen for about two hours. Employees were crammed into tiny cubicles with their faces glued to the screen. The girl I sat with would mute her phone and whisper rude things about the customer she was on the phone with. There was a guy walking around aimlessly tossing a football in the air.

About half way through the listening the fire alarm went off again. The girl looked at me and said, "Some people really hate this place," and threw her headset down. There was still a customer on the phone.

When I got outside I saw my interviewer and she said quite rudely, "Meet in the Wal-Mart parking lot." Once I got there she found me and said some one will call me later.

A girl called later and said instead of having another on site interview they would have another phone interview. We scheduled one for Tuesday the following week. Previous conversations with people from the company said they wanted to get my interviews in before Monday because that is when they start a new training program. Good thing Tuesday is after Monday (it's hard to convey sarcasm through text).

I had the phone interview which was supposed to be a mock call. The person I was talking with before I started the mock call sounded like he was new at this and used a lot of "Uh" and "Um's." There was a lot of back ground noise on his end making it difficult for me to hear him. I did everything the script told me to do. He said I did great and that he would send positive notes to HR.

A few days later I got a very generic rejection email. It was a waste of my time to drive to their location twice only to get interrupted by a fire alarm. I know you can't control fire alarms, but you can control your employees.

Interview Details – 1st round interview was at my University, where I met with two people for two, 15 minutes 1:1 interviews. The first one was a simple case study related to the call routing of sales agents. Compared to any other case study, this was by far the easiest. 2nd round was at Red Ventures in Fort Mill where I have 4 half hour interviews. 2 of them were behavioral, and 2 were case. Red Ventures really makes an effort to see if you match with the cultural. The case interview were significantly harder than the 1st round interviews, but not overwhelming. I took the offer and it was a great experience.

Interview Details – Case Style interview, which consisted of 30 min behavioral interview then afterwards a 30 min case interview. Not on the level of a major consulting firm, but enough to stump a person that has little to no case interviewing experience. Overall, a pretty good and engaging interview experience.

Negotiation Details – There is not negotiation process, either you accept or decline.

Interview Details – Applied to attend their open house online. When I arrived at my certain time slot, there were about 30 other people there. They first walk you around their fresh, new, technology savvy "Lead Generator and Web Development Building". This is how they draw you in, letting you see how much "fun" they have on the job. Xbox, ball pits, nerf guns, you name it. It also has a cafe where everything is "$4". You spend the majority of your time here until you then move to their older, more cramped, building. If you are applying for the Inside Sales position, THIS is where you will be working. It is a call center, plain as that. Noisy, cramped, people tethered to their desk by their headset and computer. You have to raise your hand to use the bathroom and are only allowed if the call volume is at a minimum.

In the open house they quickly whisk you through the call center, only letting you get a glimpse of the possible hell you might be getting yourself into. After a presentation in an adjacent conference room, they plaster you with "work hard to play hard" and "room for advancement" among other phrases that make it seem like a great place to work. They also hint every so often about their award for being one of Charlotte's "Best Places to Work". Once that was over, they call people by their names for a 1 on 1 interview. They ask a little about your work history, why Red Ventures, what are the 3 most important characteristics of a sales agent and what makes you different and stand out.

I was called back about how they thought I would be a great fit for the company and 3 days later I returned to the call center for another interview. The first guy I met was unprofessional in both his demeanor and actions. I had to wait 15 minutes after my scheduled time just to meet with this guy. He asked me to sell him my cell phone and afterwards I spent 2 hours listening in on a headset to one of their call center employees receive calls. Once that was over, a different manager, more professional in all appearances than the first, basically asked me what I thought, why I might be a good fit and to once again, sell my cell phone to him.

Overall, I did get an offer to work for one of their businesses selling a home security system. I declined due to reviews on this site about actually working there and my personal experience with the process of the interview. The company overall has a large turnover rate and really depends on how well you can meet their ever changing sales goals. Keep in mind with such a large turnover, the room for error is quite small; if you aren't bringing in the money.

Reason for Declining – There is really nothing wrong with this company if you feel you can devote the 10+ hours a day to actually meet your sales goals. They have an ever-changing commission platform, and despite what they tell you in either the open house or job fairs, they secretly require you to use selling techniques many may be uncomfortable with. Would recommend this job to those who are single, don't mind having little time outside of work and are willing to go the extra 100 miles to achieve an ever changing goal.

Interview Details – They seemed very focused on their 'fun' culture- may be a good job for young people- first job. Was loud and a bit chaotic on sales floor. They always have the numbers on display-ie, the sales numbers- all around the worksite-this is an interesting concept as everyone always knows if the goals are being met. Could be interpreted as a bit big brotherish by some, but not in my opinion.
People attending the job fair red ventures had ranged from professional to wearing a tshirt and baseball cap.

Reason for Declining – Not quite my style-I prefer a quiet, more professional environment.