Red Ventures Interview Questions & Reviews
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Updated Feb 21, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 52 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 52 ratings
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| 1–10 of 52 Red Ventures Interviews | Sort by |
Inside Sales at Red Ventures
Posted Feb 21, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Fort Mill, SC (took 2 days)
I first applied online then I received a reply email saying that they were reviewing my application and that if they were interested they would give me a call. Exactly a day later I got a call and had a on the phone interview which took about 20 minutes, very basic preliminary questions. After the initial phone interview I was ask to come in 3 days after the phone interview. I was told to be there at 9 am. I then sat and had an interview 1 on 1 with a one of the sales managers. She very much to the point and blunt about the business, which is selling alarm systems for ADT and Direct TV. She then said that in order to stay with the company you must have a 50% close rate on the first time callers. I'vd been a salesman my whole life I consider myself to have the gift of gab but even to me 50% seemed unrealistic. Then they give you a script to role play. Once you go through the role play you then sit in with an actual person on the call center sales floor. I listened in for about an hour and got the idea of what you would actually do. After the listening part they take you back again and have you read the script again and role play with them on how to sell an alarm system. I felt that I did prfetty well with the role play since I have done this before in the past with other companies and was sucessful at it. They then said thank you and said that I would hear back in a few days. I received an email from them stating that they went with other candidates and that they were not going any further in the hiring process. I guess what I would take away with this is you better be super aggressive in the role play and close like crazy and you can't take no for an answer. If you can work in this type of environement then good luck to you.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Presentation.
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Helpful Interview?
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Marketing at Red Ventures
Posted Feb 14, 2012
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2010 in Charlotte, NC (took 2 weeks)
Had phone interview with HR person, followed by interview with hiring manager. I was given an assignment to complete and asked to return for a full day of interviews with five different people (all department managers, execs). I made it through three of them and then was told they had to cancel the remaining two and they would be in touch with me.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Presentation and a Skills Test.
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Helpful Interview?
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No
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Inside Sales at Red Ventures
Posted Feb 2, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 in San Antonio, TX (took 2 days)
I heard about Red Ventures from a friend of mine who lives on a remote ranch in Utopia, Texas. I researched the company and was pleased to find how diverse they are. They interviewed me one on one for about thirty minutes and thanked me for my time. I received a call a week later and was asked to interview again. It was a tough interview as they are looking for someone who refuses to say know and is creative. I really mean creative. I got the job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.
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Inside Sales Representative at Red Ventures
Posted Dec 3, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Indian Land, SC (took 5 weeks)
The beginning process was simple: a recruiter contacted me for a phone interview and asked some general questions. I then had the official phone interview a week later with another recruiter, and the process was again quite simple--she asked me various behavioral/fit questions, all of which were typical and expected. She then told me that I would be contacted in two day's time to schedule the on-site interview, provided I passed this pre-screening process. I wasn't contacted for another three weeks, after having sent multiple emails to follow up on the interview. We then scheduled the on-site interview.
The on-site interview consisted of a 30 minute 1-on-1 interview with one recruiter, a 2-hour sit-in on the call center (during which you shadow a current employee), and a 30-minute 1-on-1 interview with another recruiter.
The behavioral fit portion of the first interview went well, but the recruiter was extremely unprofessional. The sales side of Red Ventures claims to be a casual environment--in which its employees wear jeans and other casual attire--but it was on the verge of unprofessional. Not only was I humorously overdressed in my business suit, the recruiter, adorned in jeans and a t-shirt, was rather rude and disengaging; he seemed bored with what I had to say. It was also very off-putting when he was fiddling around with his dry-erase marker (he had drawn a return-on-investment schematic on the board to illustrate financial goals at RV); he also checked a text message that he received while I answered one of his interview questions. Afterwards, we commenced a role play in which I had to pitch a television subscription to him (he provided a "script" from which I both had to read verbatim and improvise). In short, the worst part of that first interview was the recruiter's unprofessional attitude.
The sit-in on the sales center was paradoxically the most rewarding and horrifying experience of the interview process. You sit in this cramped, noisy call center and listen in on phone sales between RV sales reps and clients. It was rewarding because you get a first-hand glimpse at what you would be doing as a sales rep, as well as hear the discourse between employee and client. However, if you value personal space, sanity, freedom, and professionalism, don't even consider a position like this. The sales reps are glued to their phone headsets and computer screens in their 2x4 "half cubicles," having to raise their hand to use the bathroom and needing to clock-in and clock-out for any sort of break they would take. Because almost all of the calls are inbound, there always needs to be an available sales rep, lest revenue falls. This reason aside, unless you favor slavery (or at least indentured servitude), I would shy away from these kinds of positions, because you will have NO freedom.
The second 1-on-1 interview was with a sales manager, and it was much more professional than the first. She did keep cutting my answers off (which really weren't that long) and followed up with different questions, as if she was in a hurry. She did another role play with me which involved me selling a phone plan, and though I had improved, I could have been more aggressive. In my defense, I had little sales background, which wasn't a requirement for the position anyway. She was still rather nice overall, and was more gracious than the first recruiter.
I received my rejection email from the first recruiter (with whom I interviewed on the phone) about a week later, which was probably heavily influenced on my performance during those role plays. Their decision is not what upset me, but how they falsely advertised that sales experience was preferred but not required. The fact that they specifically said that they would get back to be in 2 days when it took an additional 3 weeks to get a response also upset me. Furthermore, their level of unprofessionalism was appalling. I was actually quite glad that I wasn't offered the position; if I had received an offer, it would have been difficult to turn down considering the present job market, but I wouldn't want to put myself in that arbitrarily stressful environment--essentially, all they care about (at least on the sales side) is numbers, revenue, and statistics. They don't care about your professional development; their agenda involves turning you into a robotic salesperson that'll raise their equity.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Intern Business Analyst at Red Ventures
Posted Oct 18, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Fort Mill, SC (took 2 days)
1st round interview was at my University, where I met with two people for two, 15 minutes 1:1 interviews. The first one was a simple case study related to the call routing of sales agents. Compared to any other case study, this was by far the easiest. 2nd round was at Red Ventures in Fort Mill where I have 4 half hour interviews. 2 of them were behavioral, and 2 were case. Red Ventures really makes an effort to see if you match with the cultural. The case interview were significantly harder than the 1st round interviews, but not overwhelming. I took the offer and it was a great experience.
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Business Analyst at Red Ventures
Posted Oct 16, 2011
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Charlotte, NC (took 2 days)
I got this interview through the career services website at my college. The night before, we had an information session and dinner. At the information session they went through a practice "case study" that we would have in our interview. The case study seemed very simple, just percentages. The next day I had 2 interviews. First it was the case study. This case study was a simple concept, but they did not let you use a calculator. For me, since I am not a math major the math was impossible for me to figure out in my head (72% of 3450 -- for example) I had to write it out and did not do well. The executive who was administering this interview was extremely rude and cocky the entire time -- acting as if he already knew I "wasnt" good enough for the firm. Even though I don't know how doing simple math you can do with a calculator in your head qualifies anyone.
The second interview was easy and with a nice HR person who asked typical resume based questions.
It took them a long time to reply back and say no.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Presentation and a Skills Test.
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Helpful Interview?
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Analyst at Red Ventures
Posted Sep 29, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2010 (took a day)
Red Ventures contacted candidates about a week prior to interviews and also set up a dinner to meet with prospective candidates. They appeared very committed to hiring and preserving human capital and also highlighted the importance they place on work-life balance. The interview itself was moderately challenging but not necessarily difficult. They used a 2 part interview, with the first part being behavioral and the second part being a case.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
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Inside Sales at Red Ventures
Posted Sep 25, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 (took 5 days)
After applying online for the position, I received an invitation via email to attend their upcoming job fair onsite. The job fair consisted of my group being shown the campus including the call center rooms. We also attended a presentation given by the VP of Sales. Then, each of us was invited to a 1:1 interview with a manager.
After receiving a phone call inviting me for a second interview, I returned to the campus and was set up to listen to a sales agent taking live phone calls. After a few hours listening, I was interviewed 1:1 with two different team managers. These interviews consisted of going over my sales background as well as me doing a "mock pitch" on any product of my choice.
Interview Questions
Negotiation Details
No negotiations on salary; I was informed of the base hourly pay plus opportunity to earn commissions on the sale.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Presentation and a Skills Test.
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Helpful Interview?
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No
Inappropriate?
Inside Sales at Red Ventures
Posted Sep 22, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Sep 2011 in Fort Mill, SC (took 1 week)
Applied to attend their open house online. When I arrived at my certain time slot, there were about 30 other people there. They first walk you around their fresh, new, technology savvy "Lead Generator and Web Development Building". This is how they draw you in, letting you see how much "fun" they have on the job. Xbox, ball pits, nerf guns, you name it. It also has a cafe where everything is "$4". You spend the majority of your time here until you then move to their older, more cramped, building. If you are applying for the Inside Sales position, THIS is where you will be working. It is a call center, plain as that. Noisy, cramped, people tethered to their desk by their headset and computer. You have to raise your hand to use the bathroom and are only allowed if the call volume is at a minimum.
In the open house they quickly whisk you through the call center, only letting you get a glimpse of the possible hell you might be getting yourself into. After a presentation in an adjacent conference room, they plaster you with "work hard to play hard" and "room for advancement" among other phrases that make it seem like a great place to work. They also hint every so often about their award for being one of Charlotte's "Best Places to Work". Once that was over, they call people by their names for a 1 on 1 interview. They ask a little about your work history, why Red Ventures, what are the 3 most important characteristics of a sales agent and what makes you different and stand out.
I was called back about how they thought I would be a great fit for the company and 3 days later I returned to the call center for another interview. The first guy I met was unprofessional in both his demeanor and actions. I had to wait 15 minutes after my scheduled time just to meet with this guy. He asked me to sell him my cell phone and afterwards I spent 2 hours listening in on a headset to one of their call center employees receive calls. Once that was over, a different manager, more professional in all appearances than the first, basically asked me what I thought, why I might be a good fit and to once again, sell my cell phone to him.
Overall, I did get an offer to work for one of their businesses selling a home security system. I declined due to reviews on this site about actually working there and my personal experience with the process of the interview. The company overall has a large turnover rate and really depends on how well you can meet their ever changing sales goals. Keep in mind with such a large turnover, the room for error is quite small; if you aren't bringing in the money.
Interview Questions
Reason for Declining
There is really nothing wrong with this company if you feel you can devote the 10+ hours a day to actually meet your sales goals. They have an ever-changing commission platform, and despite what they tell you in either the open house or job fairs, they secretly require you to use selling techniques many may be uncomfortable with. Would recommend this job to those who are single, don't mind having little time outside of work and are willing to go the extra 100 miles to achieve an ever changing goal.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
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Helpful Interview?
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No
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Inside Sales at Red Ventures
Posted Sep 5, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Aug 2011 in Rock Hill, SC (took 6 days)
Went in to job fair to be shown around the place, given a short presentation and about a 15 minute one-on-one interview. Got called back a few days later to set up the formal interview. Went back in. Had about a 30-45 minute interview with one of the lower managers. Then was hooked in to one of the other sales members phones so I could listen in to what they did. Listened in for about an hour with one girl, then 30 minutes with another salesman. Then went in to interview with a hire manager. Conducted a mock sale (was presented with a script which had a few places for improvisation, a sheet describing the product I was selling, and 15 minutes to prepare). After that, answered a few more questions about why I wanted to work there, and that was it. Took a little over 3 hours to complete, with the listening in to sales part taking up most of the time.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Presentation and a Background Check.
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Helpful Interview?
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