I applied in-person and the process took 3 months - interviewed at Rent-A-Center in December 2013.
Interview Details – Hiring process was a bit.... Long, to say the least. I had originally applied in Oct of 2013. Thought everything was going great- I'd received an email about completing assessments, even got a pre- screening interview from a Recruiter in Texas ( they're supposed to assist in the hiring process and get you employment faster). After that, I stopped hearing from the recruiter. Everyone else just said they'd "contact my recruiter and the recruiter will contact me when something became available in my area. No one called. No one emailed. I'm all about being persistent, so I called every store in my area that had open positions available. I had a couple more interviews, but still no response (not one that I wanted to hear anyways). Finally, because I stayed persistent, determined and strong- willed, many store manager and the DM knew who I was and recognized my determination for the position I had longed for, they gave me a proper interview, then after that I took my drug test and background check and passed, got offered the job and here I am! I will say, sometimes being the aggressor helps. Because if you have a recruiter who is not really into helping you get employment (because I did at first), you have to take action. Especially if you're worth the fight. Make a name for yourself!
Interview Question – How helpful are the recruiters in the corporate office? View Answer
Negotiation Details – No negotiation. Was happy with the starting pay!
Very Easy Interview
I applied online and the process took 1 week - interviewed at Rent-A-Center in June 2013.
Interview Details – Walked in, had one of those awkwardly long handshakes, shot the breeze for a while. Very informal.
Interview Question – If I was a Justin Beiber fan. Answer Question
Negotiation Details – None.
Very Easy Interview
I applied through a recruiter and the process took 2 weeks - interviewed at Rent-A-Center in November 2013.
Interview Details – I was emailed by recruiter about an opening at a local store. I applied and pass the assessment test. Two days later i was called by Store Manager and scheduled an interview for the next day. The next day I interviewed with the Store Manager it wasn't too many questions he asked me nor was they hard and then the District Manager walked in and I interviewed with him and he had me role play him about a delinquent account. I blew him out the water!! lol But after that he told me he would email me later on for my drug test papers and they were gonna run a background check. About 3-4 days later I finally received my drug test papers and after that I passed the test and background check and the next day the DM called me to schedule my observation day. The next day after about 4 hours of shadowing I was offered a position by the DM and he said I would need to acquire a chauffeurs license. I ended up getting my chauffeurs license and now I'm an employee of the largest rental company in the nation.
Interview Question – Tell me about a time you had to deal with an angry customer. What did you do? And what was the outcome? Answer Question
Negotiation Details – I haven't been thru that process just yet but I do believe there really is no negotiations. But i believe you start off at $10.85/hr and then after 90 days to $11.00/hr.
I applied online - interviewed at Rent-A-Center in July 2009.
Interview Details – There was an online questionaire followed by an in-person interview with the store Manager. Questions were basic. Asked how I address a number of social situations relating to work ethic, problems with a coworker, etc. All common sense.
Interview Question – Nothing really. Strait forward process Answer Question
Negotiation Details – There was no negotiations. The job is as is, take it or leave it.
I applied online - interviewed at Rent-A-Center in March 2010.
Interview Details – Interview was good. Required to take a Myers-Brigg type of test. The company does do pre-employment drug evaluations. Over the past few years before applying at RAC I had been through l hardships and felt at ease when manager told me this was a place of 2nd chances
Negotiation Details – I was pleased with offer
I applied online and the process took a day - interviewed at Rent-A-Center.
Interview Details – District managers may not be straight up with you during the interview process. Ask questions!
Interview Question – Where do you see yourself within the next 5 years? View Answer
Negotiation Details – There is no negotiating the pay, it is a set rate.
9.75 for 4 months then 10.00. After promotion to Assistant it goes up to 10.50, and then to Lead Assistant is 11.35.
Interviewed at Rent-A-Center
Interview Details – Applied, then HR called me to set up an interview. I met with the store manager.
Negotiation Details – There wasn't any.
I applied in-person and the process took 2 weeks - interviewed at Rent-A-Center in December 2009.
Interview Details – Before being hired, you are made to take a timed aptitude test consisting of general math and a series of job scenario type questions. If I remember correctly, I had to interview with a district manager before finally interviewing with the store manager at the store you were expected to work.
Interview Question – There were none. Answer Question
Negotiation Details – Not much negotiation took place, there was a set pay that was more than minimum wage, but you were forced to work 48 and sometime more hours per week. After it was said and done, you make about 14.00 per hour.
I applied online and the process took 2 weeks - interviewed at Rent-A-Center in November 2010.
Interview Details – The hiring manager was very through. Made sure I was physically capable of performing job duties. Went over job requirements very well. Explained the schedule and hours and made sure I was able to comply with them.
Interview Question – To evaluate my sales capabilities he asked me to sell him his ball point pen. I had never been asked to do anything like this furring an interview but thought it was a great way to see my skills. Once I become management I will most likely use this during interviews. Answer Question
I applied online and the process took a day - interviewed at Rent-A-Center in September 2011.
Interview Details – Applied online on Tuesday and received a call for an interview for the following Monday on Friday evening. The man that contacted me was nice and asked if I could come in and gave me detailed directions to the location of the store that the interview was going to take place. I arrived on time and met with the hiring manager. It seems that the location I applied to was not hiring, but a location a bit farther from me. He asked me pretty much everything the online application asked me. He also asked me a lot of situational questions. He was interviewing over 90 candidates for a new store that was opening, but there were only 4 actual positions available. He seemed really exhausted, but still was very nice and focused on the interview. He ended the interview explaining that I applied to an entry-level position and I was not entry-level. He suggested I appy to the AM position also to see what happened. He said that if I heard from him in the next week, I would be going to a second interview if not, then HR decided to go with other candidates. I really appreciated his honesty letting me know where I stood. I don't think I'll be hearing back, but it was a great experience all the same.
Also, as for the culture, it was upbeat and friendly. There was only one person that came into the store while I was initially waiting and he was just making a payment. However, the lady at the counter was helpful and nice. The store was clean and looked well kept. The other employees in a different room with large windows were working, possibly making sales calls, but also seemed to be having a good time occasionally chit chattting with each other in between calls. Seemed like a great and positive work environment to be in, especially since is was later in the day (after 5 o'clock).
My advice is to be positive and be yourself. These people want to know who you are and get to know your personality. Be honest and straightforward too, considering they do background checks and will find out if you lied on your application.
Since this was a entry-level sales/customer service position, I interviewed in nice slacks and a button up shirt. If I was interviewing for a management position, I would have definitely stepped it up a bit since the interviewer was wearing a jacket and tie.
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