Rent-A-Center

  www.rentacenter.com
  www.rentacenter.com

Rent-A-Center Interview Questions

Updated Oct 30, 2014
Updated Oct 30, 2014
99 Interview Reviews

Interview Experience

Interview Experience

55%
27%
16%

Getting an Interview

Getting an Interview

80%
7%
5%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Customer Account Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Rent-A-Center in May 2014.

    Interview Details

    Applied online and was emailed to set up a phone interview. Phone interview went great and recruiter was very nice. She told me she thought I would be a perfect fit and that she would pass on my information to the hiring manager and he would call me for a face to face. 3 to 4 days passed so I decided to follow up with the recruiter. She gave me the hiring manager's name and number and suggested that I call him.

    I reached the hiring manager and we set up a face to face interview. Very casual and relaxed interview. Questions mainly centered around my previous work history. He said I would be offered a position pending a drug test, background check, and job shadowing day. The company requires prospective employees to job shadow for a few hours, unpaid, to get a first hand look at the job duties. At the end of the job shadow, I was given my start date.

    Overall, a very easy hiring process.

    Interview Questions
    Negotiation Details
    No negotiation, everybody starts at the same rate.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Regional Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 daysinterviewed at Rent-A-Center in May 2014.

    Interview Details

    3 interviews. All phone because I the position I was applying for involved relocating. Spoke to a recruiter, than a Regional and then a Higher up. The questions are fairly easy if you have had a lot of experience in customer service. If not, you will have to let them know that you have not experienced it.

    Interview Questions
    No Offer
    Average Interview
  3. 1 person found this helpful  

    Customer Account Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Started with a phone interview. After that came an interview with store manager and then two days later with the district manager. Whole process from applying to getting hired took about a week.

    Interview Questions
    Accepted Offer
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  5.  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Two step interview process. Regular Interview then observation day

    Accepted Offer
  6.  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2+ weeksinterviewed at Rent-A-Center.

    Interview Details

    Hiring process was extended and drawn out. there's a 2-3 tiered interview process if you apply online. First with the recruiter, then the store manger, then the District Manager.

    Interview Questions
    • What unique abilities do you bring to the table that would separate you from other candidates.   Answer Question
    Accepted Offer
    Negative Experience
  7.  

    Customer Account Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Rent-A-Center.

    Interview Details

    Long process but worth it they try and get the best people possible.

    Accepted Offer
    Positive Experience
  8.  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Rent-A-Center.

    Interview Details

    Phone interview which took about an hour. The an interview with the DM which took about an hour and a half and then a 15 minute interview with the DM and Regional Director

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Columbus, OH
    Anonymous Interview Candidate in Columbus, OH
    Application Details

    I applied online – interviewed at Rent-A-Center.

    Interview Details

    Made you feel comfortable and at ease. Very good atmosphere and very in tuned to the customers and employees needs. I would recommend to friend

    Interview Questions
    • Their were no hard questions. Questions self explanatory.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Rent-A-Center in February 2014.

    Interview Details

    Received a call from the Store Manager.The first interview is usually with the District Manager but mine was opposite. After you make it past the first interview, you'll get a second with the Store Manager. If you make it past the second interview, you'll shadow for 4 hours, then do a week of training.

    Interview Questions
    • Interview was basic. No hard questions. Be prepared to sell yourself and know about sales and customer service.   Answer Question
    Negotiation Details
    I did not negotiate the terms of my employment. I thought the pay offer was fair.
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 1 person found this helpful  

    VP-Marketing Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Met with all senior management - typical interviews - nothing to difficult. Took personality and intelligence tests.

    Interview Questions
    Negotiation Details
    cut and dry
    Accepted Offer

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