Rent-A-Center Interview Questions

Updated Aug 27, 2014
Updated Aug 27, 2014
95 Interview Reviews

Interview Experience

Interview Experience

55%
28%
15%

Getting an Interview

Getting an Interview

82%
7%
4%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeks - interviewed at Rent-A-Center in February 2014.

    Interview Details

    Received a call from the Store Manager.The first interview is usually with the District Manager but mine was opposite. After you make it past the first interview, you'll get a second with the Store Manager. If you make it past the second interview, you'll shadow for 4 hours, then do a week of training.

    Interview Questions
    • Interview was basic. No hard questions. Be prepared to sell yourself and know about sales and customer service.   Answer Question
    Negotiation Details
    I did not negotiate the terms of my employment. I thought the pay offer was fair.
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 1 person found this helpful  

    VP-Marketing Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Met with all senior management - typical interviews - nothing to difficult. Took personality and intelligence tests.

    Interview Questions
    Negotiation Details
    cut and dry
    Accepted Offer
  3.  

    Customer Account Representative Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied in-person. The process took 3 months - interviewed at Rent-A-Center in December 2013.

    Interview Details

    Hiring process was a bit.... Long, to say the least. I had originally applied in Oct of 2013. Thought everything was going great- I'd received an email about completing assessments, even got a pre- screening interview from a Recruiter in Texas ( they're supposed to assist in the hiring process and get you employment faster). After that, I stopped hearing from the recruiter. Everyone else just said they'd "contact my recruiter and the recruiter will contact me when something became available in my area. No one called. No one emailed. I'm all about being persistent, so I called every store in my area that had open positions available. I had a couple more interviews, but still no response (not one that I wanted to hear anyways). Finally, because I stayed persistent, determined and strong- willed, many store manager and the DM knew who I was and recognized my determination for the position I had longed for, they gave me a proper interview, then after that I took my drug test and background check and passed, got offered the job and here I am! I will say, sometimes being the aggressor helps. Because if you have a recruiter who is not really into helping you get employment (because I did at first), you have to take action. Especially if you're worth the fight. Make a name for yourself!

    Interview Questions
    • How helpful are the recruiters in the corporate office?   View Answer
    Negotiation Details
    No negotiation. Was happy with the starting pay!
    Accepted Offer
    Positive Experience
    Easy Interview
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5.  

    Customer Account Representative Interview

    Anonymous Interview Candidate  in  Helena, MT
    Anonymous Interview Candidate in Helena, MT
    Application Details

    I applied online. The process took 1 week - interviewed at Rent-A-Center in June 2013.

    Interview Details

    Walked in, had one of those awkwardly long handshakes, shot the breeze for a while. Very informal.

    Interview Questions
    Negotiation Details
    None.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Lead Assistant Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Depending on manager but sometimes the manager is not the person to make the decision but it's the distance managers. You have to know about selling and collections. You have to do both.

    Interview Questions
    • Most difficult part is having customers on the right track.   Answer Question
    Accepted Offer
  7.  

    Account Manager Interview

    Anonymous Interview Candidate  in  Connersville, IN
    Anonymous Interview Candidate in Connersville, IN
    Application Details

    I applied online. The process took 1 week - interviewed at Rent-A-Center in February 2012.

    Interview Details

    Manager reads off a list outlining the job responsibilities. If your interested you comeback and do a 4 hour shadow period where you watch another associate make calls and take payments

    Interview Questions
    • There are not any difficult questions. just tell them you are a people person and you wont mind lifting heavy furniture and the job is yours   Answer Question
    Negotiation Details
    Its a flat rate take it or leave it.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 days - interviewed at Rent-A-Center.

    Interview Details

    Filled out initial application on-line. I was contacted by phone by the District Manager who requested an initial interview the next day. The DM was a very pleasant individual who made me feel extremely comfortable. I was then contacted by the Regional HR Director for an over-the-phone interview which lasted about 15-minutes. A day later, I was contacted by the Regional Director for an interview. All interviews were pleasant and enjoyable.

    Interview Questions
    • Provide an example of a time when you were asked to do something unethical, immoral or against company policy by a supervisor, and how did you handle it?   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview
  9.  

    Assistant Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 days - interviewed at Rent-A-Center.

    Interview Details

    Very relaxed interview, came in was hired on spot needed someone very bad. Asked basic questions, need experience in retail.

    Interview Questions
    • Not really any difficult questions for an experienced retail person   Answer Question
    Negotiation Details
    They hired me and base pay for assistant was 10.50/hour.
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Recruiter Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Easy interview. If you are good looking you will get hired here.

    Interview Questions
    Negotiation Details
    No negotiation. I accepted a low paying job because I needed one.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Store Manager Interview

    Anonymous Interview Candidate  in  El Paso, TX
    Anonymous Interview Candidate in El Paso, TX
    Application Details

    I applied online. The process took 1 week - interviewed at Rent-A-Center in April 2009.

    Interview Details

    easy interview but must be very attentive

    Interview Questions
    Negotiation Details
    there was no negotiations. flat rate
    Accepted Offer
    Positive Experience
    Average Interview

See What Rent-A-Center Employees Are Saying

 Current Store Manager in Ogden, UT

Pros: “you have work everyday of he year” Full Review

Worked for Rent-A-Center? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.