Brookdale Senior Living
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www.brookdaleliving.com Brentwood, TN 5000+ Employees

Brookdale Senior Living Receptionist Interview Question

I interviewed in Irvine, CA and was asked:
"Resident no pants on in lobby, group comes to tour the site, phone rings, accident in the bathroom...what order would you do things and why?"
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Part of a Receptionist Interview Review - one of 89 Brookdale Senior Living Interview Reviews

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Tend to emergency medic staff to find out about accident in bathroom, apologize to people about delay with the tour, tend to the resident and his/her needs, phone the missed call and apologize for the delay. This answer she didn't like...answer was to tend to resident's needs first...but I thought this was less logical if the accident could have been a fall in the bathroom and very life threatening.
- Interview Candidate on Aug 27, 2010 Flag Response

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