Responsys Interview Questions & Reviews
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Updated May 21, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 15 ratings 
“Average” Interview
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Interview Experience [?] Based on 15 ratings
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| 1–10 of 15 Responsys Interviews | Sort by |
Sales Development Representative at Responsys
Posted May 21, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2012 in New York, NY (took 2 weeks)
I heard about Responsys through a friend whom just had a buddy move from their San Francisco office to New York City and spoke very highly about the company, culture, growth, and income opportunity. As an 8 year sales professional with a finance background I was looking to get into a booming tech market. The more research I conducted on Responsys, including here at GlassDoor, the more intrigued I was about the company, including but not limited to the public reports on how outstanding upper management was, the company vision to dominate the SAAS space with a superior product offering, and Responsys' track record for ONLY hiring top tiered talent with a strong, energetic and sharp work ethic that would match the core of their people, from top to bottom. Needless to say I eagerly accepted an opportunity to interview right away.
I interviewed with 2 top managers here in NYC, the Director of Worldwide Sales Development, and a fourth interview with what would be a direct peer of mine should an offer be extended and accepted. I was deeply impressed with each individual's intellect, hunger for wanting to be nothing but the absolute best, and openness about the company's past, present, and future. Responsys has come a very long way since transforming the marketing world in 2004 (see "New School Marketing") including going public last year with a successful IPO. Everyone I interviewed with had extensive work experience before Responsys and shared with me that this truly was the best job they've ever had; you could see and hear that honesty in their responses. Perhaps most impressive was the team's desire to want to hear your questions and/or any pending concerns before proceeding. The interview process is carefully designed to be an open give-and-take with one clear goal in mind: are you the type of person Responsys can help make successful? Because of the way Responsys invests heavily in their employees, you have to be EXTRA prepared for these interviews. This company is not for the faint of heart and the bar is set very high. Come with your suit pressed, you shoes shined, and a deep understanding of the company's history and position within the market space. If you're someone who likes to meet a challenge, from Day 1 on, you'll be incredibly happy here.
I accepted the offer earlier this month and have been thrilled with my first few weeks here. I've already meet the CEO twice and he knew me by name on my very first day. So far my expectations have been exceeded as I feel apart of a wonderful family, but I worked very to get here. If you're thinking of stepping to the plate in a big time game, you won't be let down at Responsys. Just come prepared to mash with serious professionals looking to do big things.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More Responsys Sales Development Representative Interviews
Helpful Interview?
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Market Development Representative at Responsys
Posted Mar 28, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in San Francisco, CA (took 1+ week)
I came across the Responsys site via LinkedIn and applied for the Market Development Position. I was initially intrigued by the company's growth, the apparent quality of its leaders, and the opportunity to move to San Francisco.
My process began with a telephone interview and exchange of emails with a Sales Director where we briefly discussed my professional experience and background, and where I was provided with an overview of Responsys.
I was contacted for an in person interview shortly after and was given the opportunity to meet with several members of the sales team. I enjoyed this process as the members had varying questions, backgrounds, and also provided me with different views of the company and advice.
The impression I received from the interview was that Responsys took the interviewing process seriously, deploying a lot of resources towards the interview in their search for a good match. While a relatively informal experience, the interview questions tapped into not only my past work experience, but also my ambitions for future career development and my passions outside of work.
I ultimately received an offer within two weeks time.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
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Market Development Representative at Responsys
Posted Mar 28, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 in San Francisco, CA (took 5 days)
I had a great experience applying to Responsys. Not only did I end up with the position, but the process itself was painless.
I first heard about the open position on a Monday. I was told I had an interview that same Friday. I completed a short project on Saturday. I had another interview the following Tuesday, and I was hired on the spot. From start to finish the process took 8 days, with 4 days between the first interview and a job offer (2 business days)! Nothing was dragged out, and there was no BS.
For the first round I was only supposed to be interviewed by one person. It turned into 3, which was a good sign. The interviews were conversational and revolved around my resume and my knowledge of Responsys. Though they were conversational, I wouldn't describe them as casual. You have to be a driven individual who has done your homework on both Responsys and the industry.
The second round consisted of 5 interviews. These were oriented in the same conversational manner as the first three. In both rounds I was struck by how excited each of my interviewers was about their job, and the company. I found that everyone I spoke to was very personable and easy to engage with. Again, that is not to say it was a relaxed environment. The interviewers are looking for confident, energetic, team-oriented candidates who are serious about their careers.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a 1:1 Interview.
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Helpful Interview?
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Sales Development Representative at Responsys
Posted Mar 20, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2012 (took 1+ week)
I was approached by a member of the Responsys team and asked whether i would be interested in looking at new opportunities whilst working for a competitor organisation. I was very aware of the Responsys proposition therefore was interested in potentially working for the leader in the market place.
I arranged an informal phone conversation with the representative who approached me, this was very easy going and an opportunity for both of us to get to know each other as well for me ask some initial questions about the organisation and the role itself. Having conducted this, i then met with the representative in a social environment in order to get to know each other even further. Meeting in a social environment made the process very relaxed and meant that i was at ease throughout. I was asked some further questions about my role day to day, what it entailed, what my main drivers were and why i wanted to work for an organisation such as Responsys. It also gave me a chance to find out why Responsys is in the position that it's in and what differentiates it from other organisations in the market place. I was then advised that we would need to conduct a similar interview however in a more formal setting, i was invited to the offices in Reading for this proccess.
In this instance i met with the HR manager and the same representative. I would say this was far more formal than any of the other steps however due to the fact that i had gone through those steps with ease and comfort, this made the formal interview relatively easy going as i had built that relationship already.
I was again asked some questions about my role, what i would be doing at Responsys should the job be offered to me, some questions about my career aspirations and where the industry would be heading.
Once the formal interview was done, i was invited for lunch with members of the team who i would be working with. I felt this was a really good opportunity for me to feel the vibe of potential future colleagues as well as see if im going to be a good fit for the organisation. It enabled me to gain a better understanding of how the different members of the Sales function work together and how my role impacts the overall business.
All in all i would say this was a fairly relaxed proccess which made me feel at ease throughout, i feel this is the best way to approach an interview process in order to get the most out of a candidate.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
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Sales Development Representative at Responsys
Posted Mar 14, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Reading, England (United Kingdom) (took 2 weeks)
I was first contacted by Responsys when I worked at a competitor - so I was very well read about Responsys and its core capabilties.
From the start of the interview process, it did not feel too formal or interview-like. My initial experience, which was a phone conversation, genuinely felt like a conversation and not an interrogation. I appreciated this approach because it made me feel at ease. I think enabling this in a candidate will make them more open.
In this conversation I had the chance to speak with the individual who owned the interview process and who openly shared that he would be my direct report if I were successful.
It was made very clear that this was also a chance for me to discover more about Responsys and ask as many questions as I wanted - which were openly answered and detailed. The questions that were asked of me concerned my present role and function - focusing on what I did on a day-to-day rather than my performance record. My performance was never put into question. In addition this I was also asked about what I knew about Responsys and what I wanted to acheive. I felt that this was a point of interest for my interviewer.
In the same phone conversation I was given immediate confirmation of a face-to-face meeting.
During the face-to-face meeting I sensed that this would be more interview-like (and more formal) and it was made clear to me what the process of the interview would be, and what kind of questions I would be asked. This was good because there were no surprises laid ahead in this way.
We began with a description of the company being deliverd to me, as well as the role and which process were in place to help a successful candidate in this role - I had opportunities to ask questions.
I was asked where I thought the digital market was going and what was the next big thing to break out from this space. I also asked my interviewer their opinion.
There was also emphasis on what my aspirations were, and my motivations. I got the sense that if you want to be "satisfactory" and sit in the same job for the rest of your career - Responsys is not the place for you.
Once again I made a point to bombard my interviewer with as many questions as possible - which I think was a good thing.
Finally, because this was a sales role, I felt it was very important that I revealed sales skills in the process. So, well crafted questions and an obvious desire to "close" my interviewer was made. A good question was: "Is there anything else I can do to show you that I am the best choice for the job?; and Do I get the job?; What is the next step in this process, because I want to be prepared..., Who else are you seeing and how many?"
The third and final phase of the process was to have a conference with the Head of Pipeline in the US on the same day. This was a 30 minute call. The questions were similar to my face-to-face interview and I felt that an effort was made to find out what made me tick. If there was a personality filter - this was it.
On the other hand I felt that my final call was just as much an opportunity for Responsys to sell me the role than it was to sell myself. At this point questions were asked to discover what it would take to make me leave my current role and when, in addition to finding out what would make me stay in my current role.
Finally, after my final call with the US, my initial contact, with whom I spoke to first, offered me the role. I accepted a few days later.
I also had the chance to meet my team prior to accepting the role.
From the start to finish - I felt that the Responsys interview process was relaxed and measured; and always very clear. Even to the lead up to my resignation of my previous job , I felt confident I was doing the right thing and felt full support of my new company - And I do so to this day.
Interview Questions
Negotiation Details
The negotiation phase was swift and I feel that a fair compromise was met.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More Responsys Sales Development Representative Interviews
Helpful Interview?
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Sales Development Representative at Responsys
Posted Dec 28, 2011 — 1 of 1 people found this helpful
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1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2011 in San Francisco, CA (took 2 weeks)
Had a good interview experience even though I didn't get an offer. They like to have a you meet a lot of people, but the interviews themselves are very straight forward. Usually only 30 mins. I was told they have a "blackball" system so everyone has to sign off on you. Also, apparently they interviewed 250 people last year and hired 10, so they are definitely looking for specific personalities. If I had a guess it would be ex college athletes. Being that everyone there was one. Everyone is very gung ho and drinking the cool aid as well. Very young company and everyone I talked to had been there less than a year.
Personally, I made it through all rounds of interviews but was still not given an offer with no explanation. Probably not a good personality fit.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
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Software Developer at Responsys
Posted Nov 30, 2011 — 0 of 1 people found this helpful
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Nov 2011 in Bangalore (India) (took a day)
The initial round consisted of a MCQ sort of paper with more concentration on basic Java threads, DBMS, and little bit about Algorithms and puzzles and aptitude etc. It is fairly easy if u compare many other company 's first rounds. Then there were 2 rounds of interviews that were not elimination rounds, each of them technical and they were very,very keen about the Algorithms and Data structures the interviewee used. Then there were some tough puzzles and also some questions to which there seems to be no answer. They just wanted to check my thought process, i guess. Both the rounds were similar.
Interview Questions
Eg:
1)
Node1- New Delhi
Node2-San Francisco
Output-Node for World
2)
Node 1-Beijing
Node 2-Shanghai
Output- Node for China(not world)
Negotiation Details
The internship was told to be compulsory. The company looks in a good developing stage, so if a fresher is planning to get into this company, he must be good at Data Structures and Algorithms. Computer Language used is not important.
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Senior Software Engineer at Responsys
Posted Jul 25, 2011 — 0 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in San Bruno, CA (took 3 weeks)
I was contacted by a Senior Technical Recruiter at Aptitude Staffing Solutions in regards to a SR SWE opportunity with Responsys. We went through a series of technical questions/answers and then set up an interview with the Recruiter. After the interviewing and screening process with Aptitude, I was then submitted to the Hiring Director at Responsys. We set up a phone call and face to face interview with the team at Responsys.
Interview Questions
Negotiation Details
The VP of Recruiting at Aptitude Staffing Solutions handled this part for me which was very professional and was able to make the process comfortable and productive.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
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Helpful Interview?
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No
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Inappropriate?
Principal Engineer at Responsys
Posted Jun 13, 2011 — 3 of 3 people found this helpful
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in Bangalore (India) (took a day)
The recruiter called me and asked if I would be interested. We decided on a time for face to face interview. Initially the recruiter spoke about the company for about 15 mins and then a technical person came for a round of discussion.
And this is where the problem started - he asked me to give an intro about myself. While I was speaking about my experience, he was busy tapping his laptop - Im sure he did not hear most of what I said. After this, he started talking about how great their product is, how complex it is and asked me about 5 times if I thought I was a good fit.
I got the feeling that he was desperately trying to project that I was not a good fit. If they are so specific about skill set, they should either be very precise in the Job Description document or have a telephonic discussion to decide alignment.
Overall, the whole experience was very unprofessional and being a senior professional, I felt insulted. If this is the kind of interaction they have with candidates, it leaves a lot of room for improvement.
I would strongly suggest candidates to push for telephonic round before going for a face to face discussion.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Software Engineer at Responsys
Posted Aug 31, 2010
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Aug 2010 (took 1 week)
Staffing agency set up an initial phone screening with the hiring manager. Afterwards, I scheduled an onsite interview within a week. Interviews were initially well planned, but one of the interviews was delayed. Met with five people from different parts of the organization. I was told I'd hear of their decision within 24 hours, but this was not the case.
Interview Questions
Other Details
I got the interview through a Staffing Agency and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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