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Restoration Hardware Interview Questions & Reviews

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Web: www.restorationhardware.com | HQ: Corte Madera, CA

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Updated Feb 29, 2012 – Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 27 ratings

2.9

“Average” Interview

Interview Experience [?] Based on 27 ratings

Positive	52%
Neutral	30%
Negative	19%

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21–27 of 27 Restoration Hardware Interviews

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3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Dec 2008 (took 1+ week)

Quik phone interview with somone from HR and then a invite to come into the center for an interview with a manager. Was not stressful and folks were nice in the interview. I was called back within a couple of days and started training shortly after.

Interview Questions

They gave me a situation question about how to handle a customer issue with shipping.

Answer Question

Lots of questions about past experience

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jan 2010 in Seattle, WA (took 3 weeks)

Steps for interview: Apply directly on web site. Phone interview for screening. 1-1 interview (be prepared to fill out paper application and bring copies of resume), 2 panel interview w/manager and possible. 2 weeks till notification.
Do your homework on the company. Know what position you are applying for. Be prepared with questions. RH has a value system they feel strongly about so be prepared to identify where you fit in to those values (personal characteristics, quality, service, innovation).

Interview Questions

Give me an example of a flaw in other companies you have applied for

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.

More Restoration Hardware Associate Leader Interviews

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jun 2008 (took 2 weeks)

Very nice people to interview with.I was asked to bring examles of my work and spent some time describing how my images are made. I also shared some insight into how I conceptualize my ideas to best fit the needs of the project.I was treated with respect and I felt listened to.

Interview Questions

"What needs to be done in order to sell our product to the demographic that our investors have deemed meet the economical criteria needed to extract large sums of money in lieu of a perceived notion of taste and wealth?"

Answer Question

Negotiation Details

I got everything I needed, management was a pleasure to speak with. Just be yourself.

Other Details

I applied In-Person and the interview consisted of a Phone Interview and a Presentation.

Helpful Interview?

Yes | No

Inappropriate?

2.0

Easy Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Jun 2009 (took 2 days)

walked in, filled in an application, called for interview, interview took 20 mins

Interview Questions

none

Answer Question

none

Answer Question

Negotiation Details

no negotiation

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview and a Group/Panel Interview.

More Restoration Hardware Sales Associate Interviews

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Interviewed and No Offer

Interviewed Jul 2009 (took 2 weeks)

Everyone that I have encountered was very friendly and was reflective of the culture that Restoration Hardware tries to cultivate.

They will respond to your application by email to schedule a phone interview.

The phone interview with the recruiter. Be sure to PREPARE EARLY because they will probably call you earlier than when the phone interview was scheduled.

At this point, if they are interested in you, they will have you come to HQ for a 1:1 interview with each member of the department staff.

Interview Questions

When you walk out of this room, what do you hope to take from this interview?

Answer Question

Other Details

The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

5.0

Very Difficult Interview

Overall Negative Experience

Interviewed and No Offer

Interviewed Mar 2009 (took 4 weeks)

The first interview was terrific. I had been referred by a former executive with the company, so I felt like I had a bit of a leg up going in the door. The second interview was a phone interview with a manager from another state which also went very, very well and was extremely professional. They seemed very pleased with my level of experience and my overall passion for the job. I felt very confident going forward. The third interview was very odd. The third interview was with the same manager from the first interview, plus another senior manager. The senior manager led the interview, while the other did not speak for nearly the entire 2 hours. We did not address anything professional or work-related for at least the first hour. It was said at the beginning that we would not be talking about my skills or qualifications and she put my resume out of her site, and she then proceeded to ask me an hours worth of personal questions about where I grew up, what my hobbies were, what music I listened to, etc. Some of the questions were exceedingly personal, so much so that it gave me discomfort as to whether or not to answer them. Prior to the 2nd interview, I felt like I was a shoe-in for the job. After the 2nd interview I had felt very confident, but after the 3rd I was not sure. I never heard from them again after that.

Interview Questions

What do you watch on TV?

Answer Question

Other Details

I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Group/Panel Interview.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Jul 2009 (took 5 days)

I had the opportunity to meet some of the staff who were very pleasant. I interviewed with both the store manager and hiring manager and they discussed my background and were attempting to assess whether I would be a good fit for the company.