I applied online and the process took 2 weeks - interviewed at Reynolds American in November 2013.
Interview Details –
I applied online and it took 2 weeks to get to the Day On The Trade.
Interview Details – I applied online through RJ Reynolds careers website and received an email to schedule a phone interview. Phone interview was very simple (Why R.J. Reynolds?; Describe previous work situations?; Territory preferences and Salary Expectations?).
Next I was sent an aptitude test to take online another very simple and straight forward process. Afterwards I was asked to do a video profile, this consists of you recording videos of yourself answering provided questions. You will have as many times as you want to record the video and make sure you dress nice as if you were going to an actual face to face interview. Again, the video profile is simple.
The next step in the interviewing process is to attend a D.O.T.T. or Day on The Trade, which consists of meeting with a D.M and current T.M.
with My expectation the DOTT is a learning phase to know more about the job responsibilities and know what you would actually do on a typical day; yet the actual experience was very bad as I was made sure to meet with the D.M and T.M, yet the D.M forgot that he was on leave for the scheduled day and the T.M was 30 min late.... Not a big deal... the experience took exactly 90 minutes then the T.M was excusing because its not her main area and she has to pick up the kids from school.... Huh...
What i found surprising is that as a Territory manager of such company, then the customers should at least know who she is !!!!!! No body knew why we were there and who we are..!!
I found it very weird and suspicious for a Territory Manager who had been in the same position for 25 years!!!!
The job is basically riding from client to another checking inventory, marketing material, and speaking with consumers and the owners to make sure everything is running smoothly.
It is a very interesting job and simple as there is no Sales Target to achieve nor customer orders to take and deliver.... apparently the TM was very upset with her clientele who are originally from the middle east and she was very disappointed with the fact that my origins are middle eastern and the fact that i speak Arabic..... which had led her to send a very racist and discriminated report to HR team, yet it is a phase to grasp information not to do any interviews or exams.....
If I had a poor performance in an interview, or if i failed in an exam i would say it is my fault and i should do my best next time but the fact that i was denied to continue the interview based on 1 persons hate and discrimination that is not acceptable...... as I believe that this country values people based on who they are and provide equal opportunities to all individuals based on their knowledge and experience... but unfortunately its not the case with RJ Reynolds..... I really don't recommend to apply and work for such People.....
Best Of Luck
Interview Question – Where are you from?? why do you have a different accent!!!! Answer Question
I applied through a recruiter and the process took 4+ weeks - interviewed at Reynolds American in July 2013.
Interview Details –
First, I got called from a recruiter and did not apply for this position. They contacted me. Second, I had a 30 minute phone interview with the recruiter. This was more of a qualifying call than anything else. Then, a video profile and assessment. Then, I whole day ride a long with a TM in my area. Then, they flew me to a panel interview in Nashville, TN. This seems like a lot for a position with this type salary and expensive interview process. Especially, with all the technology available today i.e. Skype, Facetime, Go to meeting, Joinme etc.
I did not get an offer. This was very dissappointing and a huge waste of my time. I have over 14 years outside sales experience and a undergrad in Marketing. I felt as if they were intimadated by me and my accomplishments. I was a Diamond Club Sales Rep for a large Company in the past. It seems like they are more interested in recent college grads that can mold, brainwash, and manipulate.
Also, be prepared to relocate. I think this is the other reason they like recent college grads. If you are a homeowner or are seasoned do not waste your time. I could have outsold any one of the interviewers that spoke with me on the panel. They are behavior based questions and are very challenging to answer.... No matter how you answer them, it is difficult to gauge what they are looking for in your answer. This was a huge waste of time and I regret taking it that far. Also, how about getting to know me as a person and employee? Not just gauge how I react/respond to some behavioral based questions. Thanks but no thanks RJR. Good Luck with your green peas
Interview Question –
What major problem have you encountered
and how did you deal with it?
Tell me about a time when you were on a
team, and one ofthemembers wasn’t doing
his or hershare.
Describe a time when you experienced a
significant change that you did notinitiate.
How did you react?
Please give me an example of a time when
you took the initiative to improve a specific
Give me an example of a time when you
surpassed a customer’s expectation Answer Question
I applied through a recruiter and the process took 3 days - interviewed at Reynolds American.
Interview Details – Easy going interview...heard it has gotten much tougher
Interview Question – How do you expect to help RJR Answer Question
I applied online and the process took 2+ weeks - interviewed at Reynolds American.
Interview Details – First I had a phone interview with somebody at a recruiting company.. she seemed to be reading from a script the whole time but at the end of the call she told me I was moving on in the process. I then had to do a web profile and answer questions to a webcam. I did the DOTT with a TM and his boss (Account Manager). Really connected with the TM, but the AM did not seem very impressed with me.
Interview Question – Discuss a specific time you had a conflict or challenging relationship with a current or previous manager. Answer Question
I applied online and the process took 2 months - interviewed at Reynolds American.
Interview Details – Applied online. It took 3 weeks of continually checking up on my resume before I got a phone interview. After that I did an online virtual interview via webcam and took an aptitude test, math, grammar, and psychology analysis. A day later I got called to Atlanta Georgia for a panel interview. I havent done it yet but the recruiter said that it consists of two panels each asking leadship based questions.
Interview Question – So far I anticipate the panel interview to be the hardest. Question name a time when you had a conflict with a co-worker or manager how did you handle it? Answer Question
Negotiation Details – no job offer yet but I will get one.
I applied online - interviewed at Reynolds American in June 2013.
Interview Details – Call interview. First they called 45 min late and had to re schedule the interview (one week later). Regular questions: Walk me in your resume, Why RJ Reynolds should hire you? Difficult situation with a customer and how you handle it.
Interview Question – No difficult questions. Just they are expecting your answers to be extremely related to the oppening, eventhough your experience is not related to the oppening. Answer Question
Very Easy Interview
I applied online and the process took 1 week - interviewed at Reynolds American in January 2009.
Interview Details –
flew in for a panel interview
Interview Question – Nothing unexpected. Pretty easy Answer Question
Negotiation Details – none
I applied online and the process took 4+ weeks - interviewed at Reynolds American in May 2012.
Interview Details – Overall it was a fairly extensive interview process. After applying online, you will have a 30min phone interview with a Regional Recruiter discussing your background, thoughts on the position/company, and other typical screening type questions. After that you will receive a code to take a basic math skills and reading comprehension test that is timed. It's very easy, but you need to be ready to take it as you may be pressed for time and you must do it in one sitting You will also do a video Q&A session via the RJ Reynolds recruiting webpage. You can answer these questions on your own time, but you need to have thought out responses prepared. The "Day on the Trade" portion is next, assuming they're still interested. Applicants spend 5-6 hrs with a Territory Rep visiting accounts and get a first hand experience of what to expect. After this, you will interview in person with a Regional Manager, but I did not pursue that after the DotT experience.
Interview Question – None of the questions are difficult. They're basic, but you need to be able to provide supporting information and provide examples. Answer Question
Reason for Declining – relocation
I applied through a recruiter and interviewed at Reynolds American.
Interview Details – Call, Drive, Call, Then send you to panels. then another call
Interview Question – Sell me this pen and why are you the one to work for Reynolds Answer Question
Negotiation Details – They told me one location
Interviewed at Reynolds American
Interview Details – Starts with a phone interview. Then followed by numerous panel interviews. If you make through that you will do a ride along with a DM and another TM. It is a good way to see if you really want the job and see what you will you be doing before the offer.
Interview Question – What are feelings about tobacco? Answer Question
Your feedback has been sent to the team and we'll look into it.
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
Simply post an anonymous review for a recent interview experience or current/former employer. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks –