Reynolds and Reynolds Customer Solutions Professional Interview Questions & Reviews
Updated Dec 5, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 4 ratings |
Interview Experience [?] Based on 4 ratings
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Reynolds and Reynolds has 3,916 connections on Glassdoor
| 1–4 of 4 Reynolds and Reynolds Interviews | Sort by |
Customer Solutions Professional at Reynolds and Reynolds
Posted Dec 5, 2011
4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2011 (took 6 days)
Spent 1 hour at home doing their tests and then another hour at their office doing more of their IQ tests. I felt I did pretty good on them but once they told me I was ok to go after the testing and there was no 1:1 interview that it was over. Received their informal we are looking at other applicants more suited for this position. Basically if you don't answer the questions the way they want you won't get far here. How they can justify who is suited for the company without a personal interview is beyond me. Kinda relieved I don't have to work for them.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, an IQ/Intelligence Test and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Solutions Professional at Reynolds and Reynolds
Posted Aug 17, 2011 — 1 of 1 people found this helpful
4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Apr 2011 in Kettering, OH (took 2 days)
3 or 4 skills/personality tests. Each one took an hour or so. Two at home and 1 or 2 at the facility. They may interview you after the tests. I got an interview and apparently didn't do very well since I didn't get hired. They're kind of snooty too fyi.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Solutions Professional at Reynolds and Reynolds
Posted Mar 30, 2011
4.0
Difficult Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Mar 2011 (took 2 months)
I started interviewing with the company in February. After multiple phone interviews they gave me a bunch of assessments to do which took me around 3 hours, with a few days to get it complete. Then a few more phone interviews and more assessments. Then more phone interviews. It became a routine...While the company was fast about moving to the next step the process never ended and it became a big time commitment for a company that did not have good reviews or office environment. At times it felt like a lot of pressure.
Once they told me they wanted me to come to Dayton Ohio for a face to face interview I was told it would be brief but mostly to do more assessments. I took more assessments for this company then I have with all other companies combined.
I found out late in the interview process that I would be the only one in the area. My office environment would be a conference call ever other week. I would get a work vehicle, computer, printer, fax, etc and have my own office in my apartment.
Interview Questions
Reason for Declining
Overall, a bad interview on the company. I was looking for an organization with an office, I would be the only person in Louisville or Indianapolis doing the position. I would have bi-weekly conference calls to check on my progress but that was as close as I would get to an office.
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Solutions Professional at Reynolds and Reynolds
Posted Jul 14, 2010
1.0
Very Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in Dayton, OH (took 1 week)
I received an email to call and was asked a few brief questions such as do I smoke, do I have any misdemeanors or felonies, any moving violations and what is my desired salary. I gave an answer in the middle of the range of what is listed on this web site. Expecting to get called back for an in-office interview I instead received an email saying that my background and the job position does not match. I have a bachelors degree in finance and accounting and graduated with a 3.63 GPA. One of my main focuses in my job the past 10 years was in customer service. I have no idea how I am not a match for this job and none of the information asked should have eliminated me. Is Reynolds process discriminatory? I could understand being eliminated after an in house interview, but after a phone interview just asking background check questions shouldn't have. What do you have to do to get an interview at this place? Am I overqualified?
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
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Inappropriate?
